Recent Public Posts - [guest]
| Re: 2025 - Service update and amendment log, Swindon <-> Westbury In "TransWilts line" [364827/29726/18] Posted by matth1j at 09:11, 28th August 2025 |      |
It's clear from the responses that GWR are aware of the issues and want us to know that. It's clear that they have given some thought to how that might be fixed and indeed have done some analysis / background work as to how that would/could be done.
I'm sure you're right. However, I gave Gemini (Google's ChatGPT) a one line request for a train company's response to a customer dissatisfied with the train service and it came up with something pretty similar, and no less convincing, in a few seconds. I believe 'Ellie' is a real person, but I suspect she's worried about her job prospects.If anyone's interested, this is my request:
Can you write a letter that might be sent by a train company apologizing to a customer for poor service - late and/or cancelled trains etc?
and the response:[Train Company Logo/Headed Paper]
27 August 2025
[Customer Name]
[Customer Address]
Subject: An apology for the recent disruption to your journey
Dear [Customer Name],
Please accept our sincerest apologies for the significant disruption and poor service you have recently experienced on our network. We have received your feedback and we acknowledge that the standard of our service has fallen well short of what you, and all our customers, have the right to expect.
We understand how frustrating and inconvenient late and cancelled trains are. Whether you were commuting to work, travelling for leisure, or trying to make an important appointment, we know that the unreliability of our service has had a real and negative impact on your plans. For this, we are truly sorry.
The primary causes for this recent period of poor performance have been a combination of urgent, unscheduled track maintenance required by Network Rail and higher-than-usual levels of staff sickness. While these issues present a major challenge, it is our responsibility to manage them and deliver the service we promised, and in this instance, we have failed.
Please be assured that we are taking urgent steps to restore a reliable service. We are working with Network Rail to better schedule engineering works and have implemented a new staff rostering system to provide better cover during periods of absence.
Words alone are not enough to make up for the inconvenience caused. As a tangible gesture of our apology for the service you have received, we would like to offer you [e.g., £50 in rail vouchers / a full refund for your last ticket purchase / two complimentary First Class upgrade vouchers]. To claim this, please visit our website at [Website Address] and use the unique reference code [Reference Number].
We are committed to winning back your trust. We value you as a customer and hope to have the opportunity to provide you with the punctual and reliable journey you expect and deserve in the very near future.
Yours sincerely,
Anya Sharma
Anya Sharma
Head of Customer Relations
[Train Company]
27 August 2025
[Customer Name]
[Customer Address]
Subject: An apology for the recent disruption to your journey
Dear [Customer Name],
Please accept our sincerest apologies for the significant disruption and poor service you have recently experienced on our network. We have received your feedback and we acknowledge that the standard of our service has fallen well short of what you, and all our customers, have the right to expect.
We understand how frustrating and inconvenient late and cancelled trains are. Whether you were commuting to work, travelling for leisure, or trying to make an important appointment, we know that the unreliability of our service has had a real and negative impact on your plans. For this, we are truly sorry.
The primary causes for this recent period of poor performance have been a combination of urgent, unscheduled track maintenance required by Network Rail and higher-than-usual levels of staff sickness. While these issues present a major challenge, it is our responsibility to manage them and deliver the service we promised, and in this instance, we have failed.
Please be assured that we are taking urgent steps to restore a reliable service. We are working with Network Rail to better schedule engineering works and have implemented a new staff rostering system to provide better cover during periods of absence.
Words alone are not enough to make up for the inconvenience caused. As a tangible gesture of our apology for the service you have received, we would like to offer you [e.g., £50 in rail vouchers / a full refund for your last ticket purchase / two complimentary First Class upgrade vouchers]. To claim this, please visit our website at [Website Address] and use the unique reference code [Reference Number].
We are committed to winning back your trust. We value you as a customer and hope to have the opportunity to provide you with the punctual and reliable journey you expect and deserve in the very near future.
Yours sincerely,
Anya Sharma
Anya Sharma
Head of Customer Relations
[Train Company]
| Re: 2025 - Service update and amendment log, Swindon <-> Westbury In "TransWilts line" [364826/29726/18] Posted by grahame at 07:57, 28th August 2025 | |
The words of a silly film playing in the background on the TV the other night - the butler is asked "why do royal responses always say 'His majesty is delighted' when clearly he is not?" And the response - "we always use the same tone and wording to avoid there being any hint of favouritism".
There is a lot to be said for standard cut-and-paste text as a base for responses. They allow the same or similar questions to be addressed dozens of times, and efficiently (and I have often used them and they have rolled into an FAQ). They also allow for marketing and influencing words to be propagated in an official capacity and give an impression of something that's not totally the case.
With tongue in cheek, I read some of the GWR responses, and what other members here are saying about them "defending the indefensible". It's clear from the responses that GWR are aware of the issues and want us to know that. It's clear that they have given some thought to how that might be fixed and indeed have done some analysis / background work as to how that would/could be done. And they want us to know these good things. However, I see no timeline and method to getting things effectively fixed - perhaps I have missed something?
| Re: Responsible travel - the countries that are "doing better" than the UK In "The Wider Picture Overseas" [364825/30639/52] Posted by TaplowGreen at 07:48, 28th August 2025 | |
Ironically if you were to consider LGBTQI/Women's rights as a "dealbreaking" criteria that would rule out visiting virtually all of the Middle East with the exception of.........................Israel.
| Responsible travel - the countries that are "doing better" than the UK In "The Wider Picture Overseas" [364824/30639/52] Posted by grahame at 07:17, 28th August 2025 | |
https://www.holidayextras.com/travel-news/have-a-good-trip.html
Travel sustainably. Leave only footprints. Support local businesses in the country you visit.
But make sure those local businesses are kind to their animals and pay a living wage to their employees. Try not to support oppressive regimes, and before you go check the country's record on press freedoms, LGBTQI+ rights, the rights of women and sustainability…
It's a lot to remember. Choosing to travel well is hard, and a holiday shouldn't be a chore. But for many of us, it's worth a little extra effort to travel responsibly.
But make sure those local businesses are kind to their animals and pay a living wage to their employees. Try not to support oppressive regimes, and before you go check the country's record on press freedoms, LGBTQI+ rights, the rights of women and sustainability…
It's a lot to remember. Choosing to travel well is hard, and a holiday shouldn't be a chore. But for many of us, it's worth a little extra effort to travel responsibly.
The UK came in 17th in the Holiday Extra Good Trip Index ...
| Re: Heritage railways and how they connect with the larger infrastructure In "Campaigns for new and improved services" [364823/30616/28] Posted by grahame at 06:51, 28th August 2025 | |
Thank you for this thought-provoking answer. It's always difficult making international comparisons. What you say does surprise me: do German local authorities really have cash available to subsidise steam railways? Are EU funds really directed to areas that look - from Graham's photos - to be extremely well-off?
Maybe UK heritage railways have subsidies that aren't available in Germany? I'm thinking of the zero-VAT in UK, whereas VAT is levied on train fares in Germany.
Maybe UK heritage railways have subsidies that aren't available in Germany? I'm thinking of the zero-VAT in UK, whereas VAT is levied on train fares in Germany.
The Molli, The Rugen and Zittau railways, and the Harz, are all in former East Germany and perhaps that's no co-incidence. Former, really impressive buildings on the coast or in the mountains which perhaps were holiday homes / retreats or state camps for children and teenagers as they grew and were educated into good citizens became or had become run down and there was / has been considerable investment in bringing them up to date. There remains, if you look "around the back", decayed / un-restored / un-redeveloped parts, and goodness only knows how many people actually own their own homes. I would suggest that there is still a substantial local holiday / day trip / vacation traffic to the seaside and mountains, and that many of these parts of Germany have sectors in which the car never became the 99% way of getting around as it has in most of the UK. Paradoxically, I found myself feeling the absence of cars and the presence of walking, cycling and buses earlier this year in Lambeth, and again much nice looking restored old property.
| Re: Heritage railways and how they connect with the larger infrastructure In "Campaigns for new and improved services" [364822/30616/28] Posted by Trowres at 00:28, 28th August 2025 | |
There are places where this co-operation has led to fruitful interactions to the mutual benefit of the national and heritage railways. The Spa Valley Railway with their parallel running into Eridge and the Chinnor and Princes Risborough with their brand new Chinnor Independent Line parallel to NR's Thame Branch Siding.
I think a few others have through ticketing arrangements as well.
I think a few others have through ticketing arrangements as well.
Through ticketing arrangements are hard to find...
So far, I've found the following:
South Devon Railway - from many GWR stations (no railcard discounts)
Cholsey and Wallingford - from GWR Thames Valley stations
Ravenglass and Eskdale Railway - from some stations served by Northern (including railcard discounts).
There are some that formerly had through ticketing arrangements. Ones that I've used or seen:
Bodmin & Wenford
Ffestiniog Railway
Severn Valley Railway
Swanage Railway (to Corfe Castle)
Any others?
| Re: What would you gamble on. Horses, Cards, lottery, getting home at night? In "Smoke and Mirrors" [364821/30628/3] Posted by broadgage at 23:06, 27th August 2025 | |
I have previously gambled on relatively rare events, such as snow at Christmas, or election results.
I have now given up any/all gambling. I now consider gambling to be a social evil and feel that I should practice what I preach.
If I was in charge, I would prohibit ALL advertising of gambling.
I would also use the planning system to prohibit any increase in bookmakers shops and other premises in which gambling is available.
I would also return to the old policy whereby bookmakers premises had to be made uninviting, this included only permitting ONE TV screen, of limited size, hard flooring only without carpets, no upholstered furniture, and no food or drink other than tap water to be available.
I have now given up any/all gambling. I now consider gambling to be a social evil and feel that I should practice what I preach.
If I was in charge, I would prohibit ALL advertising of gambling.
I would also use the planning system to prohibit any increase in bookmakers shops and other premises in which gambling is available.
I would also return to the old policy whereby bookmakers premises had to be made uninviting, this included only permitting ONE TV screen, of limited size, hard flooring only without carpets, no upholstered furniture, and no food or drink other than tap water to be available.
Thankyou Mr Cromwell
I am not proposing that betting should be banned. Instead I favour a ban on advertising or promoting gambling/betting. And also I propose that no increase in the number of betting and gambling premises be allowed.
I would limit slot machines in public houses to a maximum payout of £10*, and increase the excise duty payable on such machines. *never to be increased, not even in line with inflation, in order that with inflation, that the payouts would become less attractive.
| Re: Heritage railways and how they connect with the larger infrastructure In "Campaigns for new and improved services" [364820/30616/28] Posted by Trowres at 23:06, 27th August 2025 | |
One major difference between UK heritage railways and the majority of the German narrow gauge steam lines is that the latter were mostly transferred as “going concerns” from DB to a “private” company (in most cases probably majority local authority owned, complete with subsidies, possibly lucrative contracts for schools traffic etc. They are also almost exclusively in areas that qualify/qualified for numerous EU grants. As such their financing structure bears little resemblance to what we would understand as a heritage railway. The German equivalents of those look enviously across the channel…
Thank you for this thought-provoking answer. It's always difficult making international comparisons. What you say does surprise me: do German local authorities really have cash available to subsidise steam railways? Are EU funds really directed to areas that look - from Graham's photos - to be extremely well-off?
Maybe UK heritage railways have subsidies that aren't available in Germany? I'm thinking of the zero-VAT in UK, whereas VAT is levied on train fares in Germany.
| Re: Job losses in hotels - all to do with Ms R Reeves?? In "The West - but NOT trains in the West" [364819/30625/31] Posted by LiskeardRich at 23:05, 27th August 2025 | |
Technology advances. Not Ms Reeves. But that will ruin certain groups agendas if they look at the facts.
I stayed at a Hilton recently. No check in required on arrival. All done on my phone in advance, and room key added to my Apple Wallet. No contact required. Walk in and go to my room..
McDonald’s, Burger King, KFC etc are all self ordering now on those electronic booths as you walk in the door.
Supermarkets scan as you shop, not everyone likes them, but I find them incredibly efficient, they definitely cut down the time it takes me to a large weekly shop. Bags packed as I walk round putting everything in my trolley. Quick escape.
Most major pub chains - order by App.
Holidays- I can spend hours looking through the travel agents websites at home, or putting together my own flights and hotels package. No need for a travel agent shop staff for many.
I imagine many are holding on to few staff for those who don’t like or don’t know how to use technology. Will requirements reduce more as older people die off, and the next generation of older people are more tech savvy?
| Re: Where am I going (27 August) In "The Lighter Side" [364818/30637/30] Posted by johnneyw at 22:35, 27th August 2025 | |
I'm thinking that the split level station could be Osnabrück while the first station was possibly Rotterdam?
| Re: Scottish castle with miniature railway on the market for £3.25m In "Media about railways, and other means of transport" [364817/30635/49] Posted by eightonedee at 22:14, 27th August 2025 | |
Presumably the Jeremy Hosking mentioned in the Rum (or should that be Rhum?) article is the same one that owns a number of preserved steam locomotives?
| Access to Nailsea & Backwell station In "Bristol (WECA) Commuters" [364816/30638/21] Posted by Chris from Nailsea at 22:11, 27th August 2025 | |
My home town:
North Somerset Council introduced charging fees at the station car park, a few years ago.
Now, however, they don't seem to be sure whether they actually own any of the land - from the BBC
| Re: Scottish castle with miniature railway on the market for £3.25m In "Media about railways, and other means of transport" [364815/30635/49] Posted by broadgage at 21:50, 27th August 2025 | |
There seem to be a number of Scottish castles on the market at present - here's another
https://www.bbc.co.uk/news/articles/c17n170gqkqo
Seems to come with a history of plans to do something to make a future user it that aren't in agreement with how the Scottish Government would like it used. Ferry from Mallaig. Mallaig has one of the highest proportion of local people arriving at the station by other public transport and proportion of use.
https://www.bbc.co.uk/news/articles/c17n170gqkqo
Seems to come with a history of plans to do something to make a future user it that aren't in agreement with how the Scottish Government would like it used. Ferry from Mallaig. Mallaig has one of the highest proportion of local people arriving at the station by other public transport and proportion of use.
The isle of Rum is unusual in not being connected to the National grid. They have electricity from a local hydroelectric scheme, but the supply is limited to 5 amps per household.
5 amps wont be enough for even basic lighting of a castle.
| Re: Where am I going (27 August) In "The Lighter Side" [364814/30637/30] Posted by Chris from Nailsea at 21:45, 27th August 2025 | |
Erm ... you're not in Ukraine, are you?
| Re: Where am I going (27 August) In "The Lighter Side" [364813/30637/30] Posted by grahame at 21:44, 27th August 2025 | |
Fun! I can work out most ... but will leave it for others for 24 hours. Enjoy.
| Where am I going (27 August) In "The Lighter Side" [364812/30637/30] Posted by eightonedee at 21:29, 27th August 2025 Already liked by Mark A | |
I am currently on a rail journey of Graham Ellis proportions!
I have crossed (under) the Channel and my first continental change of trains was at an historic station that has recently undergone extensive works.
My next train was a cross-border jointly operated inter-city service that took me to an interesting split-level station from which I have taken the train upon which I am now travelling to one of the largest cities in my destination country.
There I will take a local service to arrive in the wee small hours at my final destination. This is not too far from something that has featured in a number of posts on a thread on this forum - but take care with that clue as it might mislead you.
Finally, I will be later at my destination due to the late running of the service I am on at present.
Can you work out my journey? I hope when I am back to do a longer post on it.
BTW, if you have been following Destination X on the telly, I am sorry I can't afford Rob Brydon to do a voice-over for this post....
| Re: Heritage railways and how they connect with the larger infrastructure In "Campaigns for new and improved services" [364811/30616/28] Posted by Chris from Nailsea at 21:26, 27th August 2025 | |
Dredging up from my memory banks (such as they remain), don't the South Devon Railway have some reciprocal arrangements at Totnes?
| Re: North Cotswold line delays and cancellations - 2025 In "London to the Cotswolds" [364810/29711/14] Posted by Worcester_Passenger at 21:23, 27th August 2025 | |
Following a safety inspection of the track at Honeybourne the line towards Oxford has now reopened. Disruption is expected until the end of the day.
Train services between Worcester Shrub Hill and Oxford are returning to normal but some services may still be cancelled, delayed or diverted. Evesham, Pershore, Moreton-In-Marsh, Kingham, Charlbury and Hanborough will not be served.
Customer Advice
A section of track near Honeybourne is closed for a safety inspection. Unfortunately this means we are currently unable to run our service between Worcester and Oxford. We are currently arranging plans for customers affected on the route. In some cases it may be possible to divert trains between Worcester Shrub Hill and Reading, but stations along the way will not be served. On board staff will inform customers of the route they will take, and potential journey times.
Last Updated:27/08/2025 20:48
Train services between Worcester Shrub Hill and Oxford are returning to normal but some services may still be cancelled, delayed or diverted. Evesham, Pershore, Moreton-In-Marsh, Kingham, Charlbury and Hanborough will not be served.
Customer Advice
A section of track near Honeybourne is closed for a safety inspection. Unfortunately this means we are currently unable to run our service between Worcester and Oxford. We are currently arranging plans for customers affected on the route. In some cases it may be possible to divert trains between Worcester Shrub Hill and Reading, but stations along the way will not be served. On board staff will inform customers of the route they will take, and potential journey times.
Last Updated:27/08/2025 20:48
Final scores:
1P38 16:32 Great Malvern to London Paddington (19:29) : held Honeybourne (+174), saved 16 at Moreton, arrived Oxford +156 and cancelled thereafter.
1P39 17:26 Worcester Foregate Street to Paddington (19:52) : cancelled after Worcester Shrub Hill.
1P40 18:02 Foregate Street to London Paddington (20:29) : started from Shrub Hill, operated via Stroud, arrived +26.
2E16 19:10 Evesham to Oxford (19:50) : started from Moreton-in-Marsh.
1P42 19:02 Great Malvern to London Paddington (21:26) : operated via Stroud, arrived +52.
1P44 19:45 Great Malvern to London Paddington due 22:24 : started from Oxford, delayed after Slough, arrived +39.
1P46 20:56 Worcester Foregate Street to London Paddington due 23:29 : started from Oxford, delayed after Slough, arrived +41.
1P06 22:00 Hereford to London Paddington (01:15) : first train through affected section, held Reading, arrived +16.
1W30 15:23 London Paddington to Worcester Foregate Street (17:47) : delayed before Worcester, arrived Shrub Hill +24 and cancelled thereafter.
1W31 15:52 London Paddington to Great Malvern : OK
2E14 17:04 Didcot to Evesham : started from Oxford (+13), arrived Moreton-in-Marsh +11 and cancelled thereafter.
1W33 16:58 London Paddington to Great Malvern (19:25) : held Oxford (+24), arrived Moreton-in-Marsh +23 and cancelled thereafter.
1W03 17:34 London Paddington to Hereford : arrived +22.
1W34 17:57 London Paddington to Foregate Street : cancelled after Oxford
1W36 18:57 London Paddington to Great Malvern due 21:18 was terminated at Oxford.
1W05 19:53 London Paddington to Hereford (22:57) : OK
1W41 20:52 London Paddington to Great Malvern due 23:13 : cancelled throughout.
[Aug 28 09:00 : tidied up with 'final scores'.]
| Re: China: World's tallest bridge completes key load-bearing test - August 2025 In "The Wider Picture Overseas" [364809/30634/52] Posted by Chris from Nailsea at 21:14, 27th August 2025 | |
I find that interesting, in that I'm very comfortable with sitting in a window seat on any aircraft taking off (indeed, I request it!) - but I'm scared *itless in any building more than three storeys high with a 'panoramic view' of the exterior.
CfN.
| Re: Heritage railways and how they connect with the larger infrastructure In "Campaigns for new and improved services" [364808/30616/28] Posted by Oxonhutch at 20:55, 27th August 2025 | |
There are places where this co-operation has led to fruitful interactions to the mutual benefit of the national and heritage railways. The Spa Valley Railway with their parallel running into Eridge and the Chinnor and Princes Risborough with their brand new Chinnor Independent Line parallel to NR's Thame Branch Siding.
I think a few others have through ticketing arrangements as well.
| Re: Scottish castle with miniature railway on the market for £3.25m In "Media about railways, and other means of transport" [364807/30635/49] Posted by grahame at 20:47, 27th August 2025 Already liked by Mark A | |
There seem to be a number of Scottish castles on the market at present - here's another
https://www.bbc.co.uk/news/articles/c17n170gqkqo
Seems to come with a history of plans to do something to make a future user it that aren't in agreement with how the Scottish Government would like it used. Ferry from Mallaig. Mallaig has one of the highest proportion of local people arriving at the station by other public transport and proportion of use.
| Re: China: World's tallest bridge completes key load-bearing test - August 2025 In "The Wider Picture Overseas" [364806/30634/52] Posted by Oxonhutch at 20:38, 27th August 2025 | |
My observation on the fear of heights indicated an age related connection. Glass floor of the CN Tower in Toronto and there was a happy 8 year old sitting cross-legged on the glass floor of the observation platform reading her book while her 14 year old sister wouldn't even step on to it. Youngsters and toddlers were happily running across it.
I did stand on it - because I had to - but I wasn't all together comfortable being there even though my brain told me that it is perfectly safe. Many adults did indeed avoid it.
| Re: Ancillary increases - Car Parking charges going up! In "Fare's Fair" [364805/30627/4] Posted by ChrisB at 19:06, 27th August 2025 | |
£2.80 after midday too
| Re: Ancillary increases - Car Parking charges going up! In "Fare's Fair" [364804/30627/4] Posted by TonyN at 18:35, 27th August 2025 Already liked by eightonedee, Mark A, Timmer | |
Signs are up at Pershore £4 a day (£2.80 Sat and Sun)
Pay on APCOA App or at the Ticket machine.
Cost to the taxpayer. Benefit to APCOA who will have been paid for the signs and the Ticket machine contractor who will have been paid to modify the software.
Income £36 a day. And someone will have to be paid to check parking. ANPR is not possible due to a number of businesses requiring access through the car park.
Total waste of Taxpayers money.
| Re: Paddle Steamer Waverley - merged posts In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [364803/19566/47] Posted by grahame at 18:31, 27th August 2025 Already liked by Mark A | |
An estimated £20,000 penalty in terms of fuel costs but will hopefully rescue a lot of bookings.
Mark
Mark
Serious profit being made per trip then!
With a capacity of 650 passengers (is that current?), on some days multiple loading, and fares often over £50 per person, the £20,000 is less than a good day's income. Profit? Don't know - would think not; Waverley is expensive to run and maintain. Serious turnover - yes!
| Re: Scottish castle with miniature railway on the market for £3.25m In "Media about railways, and other means of transport" [364802/30635/49] Posted by grahame at 18:19, 27th August 2025 Already liked by Mark A | |
There's one that's located less than a mile (as the crow flies, anyway) from Melksham station which at one time had "near Bath" as a strapline on their website, and no mention at all of Melksham...
£500 per room per night is definitely Bath pricing 
(ok that is over Christmas, and it is a nice place - recently changed hands I believe https://beechfieldhouse.co.uk/offers/christmas-2025/ )
Lisa and I ran a hotel in Melksham ... that was mentioned in most of our marketing because people in most of our markets were coming for what's here in Melksham. HOWEVER ... for certain business "less than 10 miles from Bath" was what brought some of the weekend bookings. It then usually lead to the question "how do I get to the park and ride" with our answer "don't - leave your car here and catch the bus from right outside".
Beechfield House is an interesting story. It was up for sale in when we bought our current place 20 years ago, and we took a look at it. It was clearly in need of a lot of work and TLC in those days, and discussions with the people who would have been giving us financial support made it clear that without UK hospitality experience they could not back us. We would almost certainly have concluded it was wrong for us anyway.
The cost of a Christmas booking is - for most hotels - not a regular like-for-like comparison with rates for normal days and if often very much more inclusive than rates away from special public holiday times.
Beechfield House had a massive amount done by the folks who bought it soon after we looked - we have admire from a distance how well they have done. They sold in on recently.
| Re: Paddle Steamer Waverley - merged posts In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [364801/19566/47] Posted by ChrisB at 18:09, 27th August 2025 | |
Serious profit being made per trip then!
| Re: 2025 - Service update and amendment log, Swindon <-> Westbury In "TransWilts line" [364800/29726/18] Posted by Chris from Nailsea at 17:52, 27th August 2025 Already liked by TaplowGreen, Timmer | |
I guess it's fairly standard, but it is nicely put - all is forgiven
Yes: Ellie, Customer Service Advisor, is doing her best to defend the indefensible.
Cut/paste is very handy for organisations like GWR when it comes to dealing with these matters.
Many years ago, within a financial services office context, one of my colleagues and I came up with a few light-hearted 'standard letters', using Microsoft Word, theoretically to be used in response to any customer complaints.
Those letters were known as 'foboff 1', 'foboff 2' and 'foboff 3'.
I wish I still had access to them.
| Re: North Cotswold line delays and cancellations - 2025 In "London to the Cotswolds" [364799/29711/14] Posted by Worcester_Passenger at 17:49, 27th August 2025 | |
Wednesday August 27
Unreported on JourneyCheck, RTT is saying that
1P39 1726 Worcester Foregate Street to Worcester Shrub Hill
was cancelled after Shrub Hill "due to a problem with the track (IS)".
and 1W31 1552 London Paddington to Great Malvern was held at Moreton (+13).
Now being reported on JourneyCheck:
Due to a safety inspection of the track at Honeybourne the line towards Oxford is blocked. Disruption is expected until the end of the day.
Train services between Worcester Shrub Hill and Oxford may be cancelled, delayed or diverted.
Customer Advice
A section of track near Homeybourne is closed for a safety inspection. Unfortunately this means we are currently unable to run our service between Worcester and Oxford. We are currently arranging plans for customers affected on the route. In some cases it may be possible to divert trains between Worcester Shrub Hill and Reading, but stations along the way will not be served. On board staff will inform customers of the route they will take, and potential journey times.
Last Updated:27/08/2025 17:56
Train services between Worcester Shrub Hill and Oxford may be cancelled, delayed or diverted.
Customer Advice
A section of track near Homeybourne is closed for a safety inspection. Unfortunately this means we are currently unable to run our service between Worcester and Oxford. We are currently arranging plans for customers affected on the route. In some cases it may be possible to divert trains between Worcester Shrub Hill and Reading, but stations along the way will not be served. On board staff will inform customers of the route they will take, and potential journey times.
Last Updated:27/08/2025 17:56
Latest scores:
16:32 Great Malvern to London Paddington due 19:29 will no longer call at Didcot Parkway but will call additionally at Radley.
It is being delayed at Honeybourne.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:40
Currently held at Honeybourne (+42).It is being delayed at Honeybourne.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:40
17:26 Worcester Foregate Street to London Paddington due 19:52 was terminated at Worcester Shrub Hill.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:38
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:38
18:02 Worcester Foregate Street to London Paddington due 20:29 will no longer call at Worcestershire Parkway Hl, Pershore, Evesham, Honeybourne, Moreton-In-Marsh, Kingham, Charlbury, Hanborough and Oxford.
It will be delayed between Worcester Shrub Hill and Didcot Parkway.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:58
Being sent via Stroud. Currently held at Abbotswood Junction.It will be delayed between Worcester Shrub Hill and Didcot Parkway.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:58
18:51 Evesham to Oxford due 19:50 will be reinstated.
It will be started from Moreton-In-Marsh.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:33
16:58 London Paddington to Great Malvern due 19:25 is being delayed at Oxford.
This is due to a safety inspection of the track.
Last Updated:27/08/2025 17:56[/quote]
RTT showing as terminating at Moreton. Departed Oxford +24.
1W03 1734 London Paddington to Hereford is operating via Oxford.
