This is a test of GDPR / Cookie Acceptance [about our cookies]
Really irritating test - cookie expires in 24 hour!
Great Western Coffee Shop
Recent Public Posts - [guest]
Re: IEP seats in 2025
In "Across the West" [367982/29826/26]
Posted by IndustryInsider at 12:13, 10th November 2025
 
Ahhh....of course. The toilet would need swapping for an(other) accessible one if you were to add a third position on a 5car too.

It's already an accessible one in Coach A on a 5-car (same as Coach A a 9-car where there are two spaces), so that wouldn't need any alterations.

...The seats will definitely not be done for a while yet. I don't actually see much social media about these seats from long distance passengers either, so I'd be interested in hearing from GWR if your opinion is widespread

It's definitely a known issue, but perhaps not quite as much of an issue for the average passenger.

Re: IEP seats in 2025
In "Across the West" [367981/29826/26]
Posted by ChrisB at 11:51, 10th November 2025
 
It's definitely the actual cushion part, and possibly the plate that the cushion sits on that neds attention, not just the cushion upholstery. And they're still owed by Hitachi, who need to agree to the work.

The IETs are still going through the work needed on the coaching stock dampers - only about 50% have been fixed. The seats will definitely not be done for a while yet. I don't actually see much social media about these seats from long distance passengers either, so I'd be interested in hearing from GWR if your opinion is widespread

Re: IEP seats in 2025
In "Across the West" [367980/29826/26]
Posted by Mark A at 11:45, 10th November 2025
 
That'll be the refurb date half-way through it's lifespan, if at all. It would likely mean a seat redesign & refit, and they're owned by Hitachi, nota ROSCO or the DfT. Lots of dosh.

This isn't a major refurbishment issue or a costly one. The (inexpensive) seat upholstery component is designed to be quickly detached and replaced like for like.

It can also be replaced with an upgraded variety - hasn't this been done once already? People will recall version one of that seat upholstery, the covers of which were plainish grey and quickly wore in a way that made them look dismal and I think they've gone from the system.

What's needed is for GWR to adopt a proactive approach rather than a reactive one so that passengers don't find that they need to send 'em an email every time they travel.

Which reminds me, when I need, in the email, to identify an individual carriage, where on a class 80x is the carriage's reference number to be found?

Mark

GWR Christmas and New Year restrictions 2025
In "Fare's Fair" [367979/31074/4]
Posted by plymothian at 11:24, 10th November 2025
 
For GWR priced journeys, the following easements have been implemented for Christmas & New Year 2025/6

Friday 19: Normal weekday restrictions apply

[Saturday 20/Sunday 21: Normal weekend/bank holiday]

Monday 22/Tuesday 23/Wednesday 24: Off-peak no restrictions; Super Off-peak normal restrictions apply; weekend first available

Thursday 25/Friday 26: No service

[Saturday 27/Sunday 28: Normal weekend/bank holiday]

Monday 29/Tuesday 30/Wednesday 31/Friday 2: Off-peak & Super Off-peak no restrictions; weekend first available

[Thursday 1/Saturday 3/Sunday 4: Normal weekend/bank holiday]

Monday 5 onwards: Normal restrictions apply

*passengers taking advantage of the easements should note these are for GWR only; other TOCs may have different easements, for example if arriving at Paddington before 09.30 on a super/off-peak ticket, passengers may need to wait until 09.30 to comment further travel.

Re: Recycling rubbish - something of a minefield?
In "The West - but NOT trains in the West" [367978/30854/31]
Posted by Ralph Ayres at 11:11, 10th November 2025
Already liked by Witham Bobby
 
It baffles me why people fly-tip next to recycling bins, textile bins etc as though it's somehow less illegal/antisocial to do it there than rather than at any random roadside. It's actually more likely to get them caught on camera as such sites may well be monitored.  Probably the same people who dump things outside charity shops at dead of night.

Re: Ryanair - routes, schedules and incidents (merged posts)
In "The Wider Picture in the United Kingdom" [367977/29076/51]
Posted by rogerw at 10:36, 10th November 2025
Already liked by Witham Bobby
 
My memory suggests you could buy it from the booking office with your ticket

Re: Injured at Huntington, cannot travel, airfare refund refused
In "The Wider Picture in the United Kingdom" [367976/29076/51]
Posted by Mark A at 10:32, 10th November 2025
 
****snip****
insurance
****snip****

Was there a time when the railway was very keen to upsell insurance (for an individual journey by rail) and does anyone know of a web resource with details of the way that was done? (Web searches return a metric tonne of the modern day equivalent...)

Mark

Re: Ryanair - routes, schedules and incidents (merged posts)
In "The Wider Picture in the United Kingdom" [367975/29076/51]
Posted by ChrisB at 10:28, 10th November 2025
Already liked by GBM
 
When an annual travel policy can be generally got for less than £(3 figures), it makes sense even if you travel a couple of times annually....

Re: Ryanair - routes, schedules and incidents (merged posts)
In "The Wider Picture in the United Kingdom" [367974/29076/51]
Posted by John D at 10:19, 10th November 2025
 
Ryanair is (in)famously strict, but I guess if you offer non refundable with option of either insurance or higher price with refunds, then if customer chooses to accept risk to save money, then they shouldn't really declare unfair if they then want to cancel.

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367973/31059/28]
Posted by ChrisB at 10:14, 10th November 2025
 
.... and Bristol (via Oxford, I guess you mean, but also if via Bromsgrove)

Via Bromsgrove....and the Golden Valley - if you check the paper quotes above

Re: Exeter to Barnstaple "commute from hell"
In "Shorter journeys in Devon - Central, North and South" [367972/31055/24]
Posted by GBM at 10:12, 10th November 2025
Already liked by Witham Bobby
 
So far two refurbished 2 car units are at Laira and four unrefurbished.

I suspect as soon as as refurbished 3 car comes down a HST diagram will go before being used for Barnstaple.

That would seem likely ... provided that sufficient crew training has been completed and there is a modicum of fixing skills/experience in place in case one fails with passengers on board.  Top priority has been stated as being to phase out the HSTs ...


175s have been up and about between Newton Abbot and Penzance for weeks now.
175007 is out and about today.
Noting that two units scheduled for training, but again, only one appears in use (shortage of crew!).

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367971/31059/28]
Posted by John D at 10:11, 10th November 2025
Already liked by Witham Bobby
 
IIRC, as part of the Midlands Rail Hub there was a plan that TfWM would run a train per hour from Moor Street to Bristol, and one to Cardiff.

I wonder if one of those legs is now considered unviable (perhaps XC and TfW didn't want the competition to Cardiff) and so the powers that be are making a virtue out necessity? 

Seems like a sensible idea anyway.

It's a sensible idea, but, given the capacity constraints Moor Street and Bristol (via Oxford, I guess you mean, but also if via Bromsgrove) I don't see how it could happen, without the restoration of the route between Stratford upon Avon and Cheltenham

The Midlands rail hub has plans for a new spur at Bordesley linking the line from Moor Street to the Camp Hill line to Kings Norton.   At Moor Street plans are for couple of extra terminating platforms built over Shaws Passage (and adjacent derelict site), freeing up some of the existing platforms for the Camp Hill line trains.

The line from Moor Street was one of the GWR improvements of 1932 and was quadrupled to Lapworth (although some has since been rationalised to just 2 tracks)

Re: Exeter to Barnstaple "commute from hell"
In "Shorter journeys in Devon - Central, North and South" [367970/31055/24]
Posted by REVUpminster at 10:07, 10th November 2025
 
So far two refurbished 2 car units are at Laira and four unrefurbished.

I suspect as soon as as refurbished 3 car comes down a HST diagram will go before being used for Barnstaple.

That would seem likely ... provided that sufficient crew training has been completed and there is a modicum of fixing skills/experience in place in case one fails with passengers on board.  Top priority has been stated as being to phase out the HSTs ...


175s have been up and about between Newton Abbot and Penzance for weeks now.
175007 is out and about today.

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367969/31059/28]
Posted by Witham Bobby at 09:45, 10th November 2025
 
IIRC, as part of the Midlands Rail Hub there was a plan that TfWM would run a train per hour from Moor Street to Bristol, and one to Cardiff.

I wonder if one of those legs is now considered unviable (perhaps XC and TfW didn't want the competition to Cardiff) and so the powers that be are making a virtue out necessity? 

Seems like a sensible idea anyway.

It's a sensible idea, but, given the capacity constraints Moor Street and Bristol (via Oxford, I guess you mean, but also if via Bromsgrove) I don't see how it could happen, without the restoration of the route between Stratford upon Avon and Cheltenham

Re: Suggestions from Campaign for Better Transport for the budget
In "Looking forward - the next 2, 5, 10 and 20 years" [367968/31049/40]
Posted by Witham Bobby at 09:42, 10th November 2025
 
The very notion that you can tax a nation into prosperity is laughable

Except it's not funny.  We have had years of governments that think exactly this

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367967/31059/28]
Posted by Noggin at 09:25, 10th November 2025
 
IIRC, as part of the Midlands Rail Hub there was a plan that TfWM would run a train per hour from Moor Street to Bristol, and one to Cardiff.

I wonder if one of those legs is now considered unviable (perhaps XC and TfW didn't want the competition to Cardiff) and so the powers that be are making a virtue out necessity? 

Seems like a sensible idea anyway.

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367966/31059/28]
Posted by ellendune at 08:35, 10th November 2025
Already liked by Witham Bobby, GBM
 
I travel much less for business these days (only work 2 days a week anyway) but, when I did, the need to change at Cheltenham was a definite disincentive to use the train for long distance travel to the midlands and the north of England - where half our customers are based.  I have spent many hours on Cheltenham Station waiting for connections over the years. The choice of going via Oxford or Reading was not ideal either as Oxford involved 2 changes and the connections on that route are even more precarious, particularly if going to the east midlands or the north east. I have waited at Oxford while staff  stand around talking when the signal was cleared to take the local train to the sidings, delaying my cross-country train which was waiting to enter the platform, the delay meant I lost my connection at New Street!



Re: Bath to Cirencester - via Tetbury, Kemble and Stroud - ongoing plans
In "Introductions and chat" [367965/30038/1]
Posted by grahame at 08:05, 10th November 2025
 
Quite a few familiar scenes amongst the pictures above from my once or twice yearly inspection of restoration progress.  I've been a Cotswold Canals Trust member for twenty something years although recently visits have concentrated a little more to the west where all the restoration action is to be found.  Definitely sold on a Kemble to Stroud yomp though.  Curious that it didn't occur to me before this thread.

I am personally looking now at postposing that yomp for a while ... looking for a fine day and longer daylight hours - perhaps into the spring.   Starting from Kemble to allow stopping short - even by a couple of miles - to get the bus into Stroud.  I have rules out the alternative of doing it next weekend based on the early weather forecast.

Re: Exeter to Barnstaple "commute from hell"
In "Shorter journeys in Devon - Central, North and South" [367964/31055/24]
Posted by grahame at 07:59, 10th November 2025
 
So far two refurbished 2 car units are at Laira and four unrefurbished.

I suspect as soon as as refurbished 3 car comes down a HST diagram will go before being used for Barnstaple.

That would seem likely ... provided that sufficient crew training has been completed and there is a modicum of fixing skills/experience in place in case one fails with passengers on board.  Top priority has been stated as being to phase out the HSTs ...


Re: Injured at Huntington, cannot travel, airfare refund refused
In "The Wider Picture in the United Kingdom" [367963/29076/51]
Posted by grahame at 07:50, 10th November 2025
Already liked by Mark A
 
That's *exactly* why you do take out travel insurance. It wasn't Ryanair's fault....

Indeed, and I was very tempted to start a poll here to see what the private view or forum members is / was on this, outside the emotional and politically correct response that those of us who keep an eye on our profile have to consider when we post in public.

Logic is that you if have a cancellations policy - and Ryanair is certainly tight, and much more publicised than most - you really should as a business stick to it, balanced only by an element of easing up in extreme cases.  Those, however, create precedents which you may be very reluctant to do.   And Ryanair's long standing stance is almost an act of corporate bravery.

I don't know how much the unrefunded flight costs (one each way?  Travelling with friends / are they still going?) are - but there are also hotel and match costs probably paid already or committed too - and all the extra costs of being injured.   Thank goodness I am not (and I hope never will be) in the situation, but I would imagine that in the circumstance I might shrug off the loss of an airline ticket.

I - drift - onto rail ticket refunds and delay/repay which in many ways is a crude form of insurance / compensation.  It makes sense if it encourages the TOCs (should than now be TOPSOs - Train Operating Public Sector Organisations) to actually provide the service they are supposed to, but yet for some customers it's almost a gamble/game to choose regularly failing services to get lower or no cost travel, and in many ways it's an insurance that it could be argued should be separated out. Should the usual annual price rise be optional next year, and people who chose to pay in do so for the benefit of insurance in the form of delay/repay?

Personal thoughts and questions posted ... no easy answer available ...


Re: Exeter to Barnstaple "commute from hell"
In "Shorter journeys in Devon - Central, North and South" [367962/31055/24]
Posted by REVUpminster at 07:43, 10th November 2025
Already liked by Witham Bobby
 
They have enough 175s for a five car or even six if they can get them out of Wolverton at more than one unit a week.
So far two refurbished 2 car units are at Laira and four unrefurbished.

I suspect as soon as as refurbished 3 car comes down a HST diagram will go before being used for Barnstaple.

Re: Direct trains to Birmingham could return to Stroud, Stonehouse and Swindon
In "Campaigns for new and improved services" [367960/31059/28]
Posted by chuffed at 03:41, 10th November 2025
 
The person to lobby is the SoS who is Heidi Alexander MP for Swindon South!.

MOVED: Injured at Huntington, cannot travel, airfare refund refused
In "Fare's Fair" [367959/31073/4]
Posted by Chris from Nailsea at 21:23, 9th November 2025
 
This topic has been moved to The Wider Picture in the United Kingdom and merged with an existing topic there. Apologies, grahame.

https://www.firstgreatwestern.info/coffeeshop/index.php?topic=29076.msg367957#msg367957

Re: Injured at Huntington, cannot travel, airfare refund refused
In "The Wider Picture in the United Kingdom" [367958/29076/51]
Posted by ChrisB at 21:16, 9th November 2025
 
That's *exactly* why you do take out travel insurance. It wasn't Ryanair's fault....

Injured at Huntington, cannot travel, airfare refund refused
In "The Wider Picture in the United Kingdom" [367957/29076/51]
Posted by grahame at 21:14, 9th November 2025
 
From ]The Metro

Ryanair has refused to refund man unable to fly out to Austria to watch a football match after sustaining injuries in the Huntingdon train stabbing.

The famously uncompromising Irish low cost airline told 61-year-old Stephen Crean he should’ve taken out insurance to be reimbursed for his flight.

Mr Crean was one of 11 passengers on an LNER train to London taken to hospital after he was stabbed seven times while trying to confront the knifeman.

He was forced to cancel an awaited trip to see his side Nottingham Forest take on Austrian team Sturm Graz in the Europa League on Thursday.

On-demand LinkUp bus service in Lichfield extended to 2026
In "The Wider Picture in the United Kingdom" [367956/31071/51]
Posted by Chris from Nailsea at 21:12, 9th November 2025
 
From the BBC:



A popular on-demand bus service in Lichfield has been extended into 2026.

LinkUp launched in December 2024 across the Lichfield District, offering flexible transport for £3 per journey on its distinct pink vehicles.

Lichfield District Council said it had been a valued travel option for residents in rural areas, who had limited or no traditional bus services.

The extension, to March next year, has been made possible due to ongoing support from the UK Shared Prosperity Fund.

"I'm delighted that we have been able to extend the Link Up bus service well into next year," said councillor Janice Silvester-Hall, cabinet member for economy, ecology and climate change.

"It has been of real benefit to people living in rural communities across Lichfield District who don't have access to a car or public transport. The LinkUp bus helps us to continue delivering on our commitment to improve transport links and reduce social isolation."


Trees near roads felled to combat ash dieback in Cumbria - November 2025
In "The Wider Picture in the United Kingdom" [367955/31070/51]
Posted by Chris from Nailsea at 20:14, 9th November 2025
 
From the BBC:



Trees growing near roads are to be cut down in response to the spread of ash dieback.

Cumberland Council has found several areas where ash trees have been infected with the disease and need maintenance or removal.

Ash dieback poses a safety risk to drivers as it causes the trees to become brittle, meaning they can fall or shatter without warning.

The council said felling trees was a "last resort" and it only removed those which were "dead, dying, diseased or dangerous".

Ash dieback has been described as the worst tree disease since the Dutch elm outbreak in the 1970s and it is predicted about 90% of ash trees in the UK will be infected within the next decade.

Ash trees are a dominant species along roadsides in Cumbria, meaning the council has had to survey its network of A, B and C roads to check they are safe.

Those living in areas where infected trees need to be removed will receive letters detailing how the removal will be carried out.

Last year, National Highways announced it was planning to cut down between 12,000 and 15,000 trees to protect motorists.

This work included felling around the M6 and the A590 in Cumbria.


Re: Recycling rubbish - something of a minefield?
In "The West - but NOT trains in the West" [367953/30854/31]
Posted by ChrisB at 19:44, 9th November 2025
 
Cherwell is my local council - they have always claimed H&S difficulties for their crews around broken glass, forcing us to bottle banks.

Strange how a change in councillors plus costs associated with cleaning up rubbish dumped around these banks changes opinions....now they've got to persuade their taxpayers to rinse out jars etc before dumping them in their recycling

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025