Automatic can use multi-operator if train cancelled
GWR is joining the scheme where a passenger whose train is cancelled can use any train up to 2 hours before or 2 hours after with original ticket even if it alternative train is with another operator (or by any reasonable alternative route) No need to buy replacement or extra ticket.
Avanti West Coast, Chiltern, Cross Country also joining.
East Midlands will remain outside common scheme for now (don't think it applies to TfW, Scotrail, Merseyside either)
https://www.gov.uk/government/news/your-cancellations-covered-new-scheme-to-help-stranded-rail-passengers-arrives-this-weekend
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