| Re: Dilton Marsh - stop orders when the train scheduled to call is cancelled. Posted by grahame at 07:44, 14th October 2025 |     |
Reports from Dilton Marsh suggest that stop orders and being added from time to time, but not consistently. And its cancellation rate is 9% - the only station worse anywhere around is Melksham at 11%.
Today, the local services to Salisbury are cancelled and it's good to see that the official GWR advise includes a promise to stop the following Portsmouth - Cardiff service at Dilton Marsh where one is cancelled.
Cancellations to services between Salisbury and Westbury
Due to a fault with the signalling system between Salisbury and Westbury fewer trains are able to run on all lines.
Train services running through these stations may be cancelled or delayed by up to 30 minutes. Disruption is expected until the end of the day.
Customer Advice
What has happened?
-
There is currently a signal issue between Salisbury and Westbury. The track circuit forms part of the broader signalling system, which comprises of many parts to enable trains to move safely around the network and is not working as it should.
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What are we doing about it?
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Currently Network Rail are investigating the problem.
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What is the impact?
-
Trains on the line FROM Salisbury towards Westbury will be delayed.
Some local trains that run between Bristol/Westbury and Salisbury will be cancelled between Westbury and Salisbury in both directions. Where these cancelled trains are booked to call at Dilton Marsh, we will make sure the next train through Dilton Marsh calls there additionally.
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What are my options?
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Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
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Option 2 : If you can, you might want to consider postponing your journey until our service returns to normal.
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Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
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Delay Repay:
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We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Due to a fault with the signalling system between Salisbury and Westbury fewer trains are able to run on all lines.
Train services running through these stations may be cancelled or delayed by up to 30 minutes. Disruption is expected until the end of the day.
Customer Advice
What has happened?
-
There is currently a signal issue between Salisbury and Westbury. The track circuit forms part of the broader signalling system, which comprises of many parts to enable trains to move safely around the network and is not working as it should.
-
What are we doing about it?
-
Currently Network Rail are investigating the problem.
-
What is the impact?
-
Trains on the line FROM Salisbury towards Westbury will be delayed.
Some local trains that run between Bristol/Westbury and Salisbury will be cancelled between Westbury and Salisbury in both directions. Where these cancelled trains are booked to call at Dilton Marsh, we will make sure the next train through Dilton Marsh calls there additionally.
-
What are my options?
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2 : If you can, you might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
09:45 Bristol Temple Meads to Salisbury due 11:05
10:45 Bristol Temple Meads to Salisbury due 12:03
11:12 Salisbury to Bristol Temple Meads due 12:31
11:42 Bristol Temple Meads to Salisbury due 13:00
12:12 Salisbury to Bristol Temple Meads due 13:31
12:42 Bristol Temple Meads to Salisbury due 14:01
13:07 Salisbury to Bristol Temple Meads due 14:28
14:06 Salisbury to Bristol Temple Meads due 15:30
14:06 Salisbury to Bristol Temple Meads due 15:30 will be started from Westbury.
It will no longer call at Salisbury, Warminster and Dilton Marsh.
This is due to a fault with the signalling system.
10:45 Bristol Temple Meads to Salisbury due 12:03
11:12 Salisbury to Bristol Temple Meads due 12:31
11:42 Bristol Temple Meads to Salisbury due 13:00
12:12 Salisbury to Bristol Temple Meads due 13:31
12:42 Bristol Temple Meads to Salisbury due 14:01
13:07 Salisbury to Bristol Temple Meads due 14:28
14:06 Salisbury to Bristol Temple Meads due 15:30
14:06 Salisbury to Bristol Temple Meads due 15:30 will be started from Westbury.
It will no longer call at Salisbury, Warminster and Dilton Marsh.
This is due to a fault with the signalling system.
| Dilton Marsh - stop orders when the train scheduled to call is cancelled. Posted by grahame at 15:24, 24th September 2025 | |
13:30 Cardiff Central to Portsmouth Harbour due 16:54
13:30 Cardiff Central to Portsmouth Harbour due 16:54 will call additionally at Dilton Marsh.
This is due to the train making extra stops because a train was cancelled.
13:30 Cardiff Central to Portsmouth Harbour due 16:54 will call additionally at Dilton Marsh.
This is due to the train making extra stops because a train was cancelled.
It is really good to see extra calls at Dilton March added to Carfiff to Portsmouth services when the more local train is cancelled. A long campaign has been running to have the next express stop rather than irritatingly rushing through at speed when there are people still there because of a cancellation.
