Contact points / methods for GWR as at 23.4.2025
23.4.2025 (Wednesday) 22:10 - All running AOK
Noting the card is dated 2023 so who knows which is correct?
From a card picked up at a station where I changed trains this morning
I asked the young ladies in GWR uniform manning a both there if there's an email address these days and one of them told me that GWR isn't contactable by email any more. Must have changed in the last 24 hours
- I emailed
gwr.feedback @ gwr.com first thing yesterday and got an automated response and reference number which suggests the service IS still live.
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit
https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at
admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at
https://www.greatwesternrailway.info/legal.html
Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
- I emailed gwr.feedback @ gwr.com first thing yesterday and got an automated response and reference number which suggests the service IS still live.