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Great Western Coffee Shop
Recent Public Posts - [guest]
Re: Calstock, on the Gunnislake Branch Line
In "Shorter journeys in Plymouth and Cornwall" [373883/17294/25]
Posted by Oxonhutch at 22:16, 3rd April 2026
 
Recreate the wagon hoist - tallest in Britain.

Re: Calstock, on the Gunnislake Branch Line
In "Shorter journeys in Plymouth and Cornwall" [373882/17294/25]
Posted by Mark A at 21:37, 3rd April 2026
 
What a structure. Was it pier 9 that involved going to a silly depth to find a foundation? Oh, and I wonder what that plastic pipe is?

Mark

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373881/31825/30]
Posted by TonyN at 21:36, 3rd April 2026
 
6: Parkend Dean Forest Railway

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373880/31826/4]
Posted by TaplowGreen at 19:32, 3rd April 2026
 
I tend to go for physical tickets.  Having a mobile one could be seen as putting all your eggs in one basket.  If my phone is lost or stolen I’d lose my ticket and my virtual debit card so would not be able to buy a replacement. 

What if you lost your "physical" tickets? Would GWR replace them?

Re: Calstock, on the Gunnislake Branch Line
In "Shorter journeys in Plymouth and Cornwall" [373879/17294/25]
Posted by Chris from Nailsea at 18:44, 3rd April 2026
 
From the BBC:

Tamar Valley experience holidays may boost tourism industry


The viaduct at Calstock that carries the branch line across the Tamar Valley

Tourism bosses in the Tamar Valley are hoping to boost the local economy by encouraging people to stay a little longer with experiential holidays.

Experiential is where a tourism businesses collaborates with other providers to add an experience such as a ferry ride, a tour or even a cooking course.

The unspoilt beauty of Tamar Valley, which is a National Landscape, has long been a destination choice for short-stay visitors.

Sarah Bartlett, head of marketing at Visit Tamar Valley, said: "We're now focussing on experiential stays and we're asking our members to package up experiences along with stays so people have a real focus... and invest in spending time here."  She said: "People are no longer just wanting to book somewhere to stay, they want to come and experience the area fully, like a local arguably. They're really going to get an experience that creates memories and lasts a lifetime."

A popular attraction for visitors is the 87-mile Tamara Coast to Coast Way that starts in Devon and crosses over the River Tamar, which is traditionally via train across the Calstock Viaduct.

But now an electric ferry, which is powered entirely by solar energy, can pick up passengers at Ferry Farm in Devon and then drop off at Calstock or the National Trust's Cothele House. Will Mattos, who runs the ferry, hopes to create a Community Interest Company to keep it running following the end of the Tamara Landscape Partnership scheme.

Visit Tamar Valley is hoping the ferry will collaborate with self-catering accommodation owner Jon Tully who offers guests a tour of Okel Tor Mine, which fills his 16 acre plot.


Re: New overnight train service at Gatwick to launch
In "North Downs Line" [373878/31828/16]
Posted by stuving at 18:41, 3rd April 2026
 
In GWR's own information (in their airports page) it says about stops only "These services will also stop at key stations along the route including Wokingham, Blackwater, North Camp, Guildford, and Dorking.". It adds "For the full timetable, visit our train times page.", which is less than helpful since post-May timetables haven't appeared there yet.

Looking at RTT, the schedules there do include all the usual "big" stops (those listed plus Reigate and Redhill), but they are all pick-up only to Gatwick and set down only on the way back; i.e. only available for travel to and from Gatwick. I guess part of the trial is to see how well that works in practice!

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373877/31826/4]
Posted by bobm at 18:18, 3rd April 2026
Already liked by Chris from Nailsea, Trowres
 
I tend to go for physical tickets.  Having a mobile one could be seen as putting all your eggs in one basket.  If my phone is lost or stolen I’d lose my ticket and my virtual debit card so would not be able to buy a replacement. 

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373876/31825/30]
Posted by MVR S&T at 18:18, 3rd April 2026
 
2. Eastleigh Lakeside Railway.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373875/31826/4]
Posted by Chris from Nailsea at 18:09, 3rd April 2026
Already liked by JayMac
 

Mods/Admins: A couple of abbreviations for the list?


Done! CfN.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373874/31826/4]
Posted by JayMac at 17:13, 3rd April 2026
Already liked by Mark A
 
I predominantly use mobile tickets these days. Although my rail travel mileage has dropped of a cliff since moving back to Taunton and having a car again. Only occasional jollies now.

Nice to know that CCSTs can still be requested for Rovers & Rangers as an alternative to PRTs*. Phil, do you know if ticket clerks have been instructed to always issue such products on CCST stock?


Mods/Admins: A couple of abbreviations for the list?

CCST - Credit Card Sized Ticket
PRT - Paper Roll Ticket.

Re: Thames Valley infrastructure problems causing disruption elsewhere - 2026
In "Across the West" [373873/31163/26]
Posted by NickB at 17:00, 3rd April 2026
Already liked by TaplowGreen
 
.....Does the great western line have a track security problem?

The volume of graffiti, AKA criminal damage, along the railway between Paddington & Acton, indicates the answer to that question is a resounding 'Yes'.

Ah but Bob that graffiti is "art", and yet another benefit of our increasingly progressive, diverse society (....or something!) 

You forgot to mention ‘vibrant’

Parliamentary drop-in report from our MP
In "TransWilts line" [373872/31829/18]
Posted by grahame at 16:26, 3rd April 2026
 
From our MP's newsletter. Brian Mathew MP. No. 30, just received

Rail — Pushing for Better Services

It was a pleasure to welcome local rail campaigners from Bradford on Avon, Devizes and Melksham, alongside colleagues from Wiltshire Council, to a parliamentary drop-in last week with industry specialists from GWR and Network Rail.
 
I took the opportunity to raise the Devizes Gateway station project directly with Network Rail’s Industry Programme Director for the Western Route, ensuring it remains firmly on the agenda of senior rail leaders.
 
A key part of this is capacity at Westbury, which is crucial to delivering a potential Westbury to Paddington service that could include a stop at Devizes. I was encouraged to hear that recent technical work confirms both the feasibility and strong strategic case for reinstating the disused platform there.
 
While the Department for Transport is not currently supporting the scheme, Network Rail indicated they would be open to exploring the use of underspend from other regional projects to help progress these improvements.
 
Wiltshire Council will also play a vital role in developing the business case, and I will continue working closely with them to help move the project forward.
 
We also discussed services through Melksham, where even modest timetable changes could significantly improve connectivity  particularly by strengthening links at Chippenham and Trowbridge. Looking further ahead, more substantial upgrades such as line-speed improvements and a passing loop could transform both the frequency and reliability of services.
 
A huge thank you to our local campaigners and transport experts for their tireless work. I will continue supporting them as we push for the better rail services our communities deserve.

The desire for appropriate public transport improvements across the constituency is "a-political"; the local campaigners have worked with all parties.   The definition of "appropriate" and where the time and effort is prioritised IS both a political and personal decision. I am delighted that Brian and his team are seeing improvements as being important enough, and as a part of wider pictures too, to give such time and effort to help oil wheels where they can - over and above the call of duty

Re: New overnight train service at Gatwick to launch
In "North Downs Line" [373871/31828/16]
Posted by ChrisB at 15:52, 3rd April 2026
 
Services will leave Reading at 0228 and 0330 on Saturdays and 0324 on Mondays.

From Gatwick, trains will depart at 0030, 0124 and 0400 on Saturdays and 0024 and 0400 on Mondays.

New overnight train service at Gatwick to launch
In "North Downs Line" [373870/31828/16]
Posted by grahame at 15:40, 3rd April 2026
 
From The BBC

A new overnight train service to and from Gatwick Airport will begin operating for the summer.

Great Western Railway (GWR) said services between the airport and Reading, via Redhill, Reigate, Dorking and Guildford, would begin operating from 6 June.

The service will operate for 12 weeks on a trial basis, with two services from Reading to Gatwick and three return services every Saturday morning, plus one service from Reading and two from Gatwick every Monday morning.

The trains will run down the North Downs line, which has been closed on multiple occasions over the last few years so maintenance can take place.

Currently, GWR services only run between 04:30 and 23:30, meaning passengers with early departures or late arrivals which make up over 20% of Gatwick's daily traffic are not able to reach the airport by rail from the west.

The operator said it would assess how popular the services were and would consider if overnight services on a longer term basis were possible.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373869/31826/4]
Posted by TaplowGreen at 15:25, 3rd April 2026
 
Perhaps e-tickets could come with a small discount to encourage people to go that way - reflecting the lower cost involved in the process?

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373868/31825/30]
Posted by johnneyw at 14:36, 3rd April 2026
 
11.  The funnels tell me it's the Waverley.  A closer look in the corner confirmed to me that it's Sarfend.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373867/31826/4]
Posted by johnneyw at 14:20, 3rd April 2026
Already liked by grahame
 
I've used ticketless on my GWR app but always feel more confident if I've got a card or paper ticket as they won't run out off battery power....and on a few occasions that has mattered.

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373866/31825/30]
Posted by grahame at 14:14, 3rd April 2026
 
1. Clapton Pond - Oxonhutch
3. Cranmore - AMLAG
4. Kingswear - Chris from Nailsea
7. Swanage - bradshaw
10. Glastonbury - Western Pathfinder

Stations vs development
In "The Wider Picture in the United Kingdom" [373865/31827/51]
Posted by Mark A at 14:12, 3rd April 2026
 
... it can no longer be argued that Temple Meads is "in the middle of nowhere".

There's a whole rich thread to be had from that: why the arrival of a station can often be seen not to have pulled significant development towards it - and another aspect of this: if a station happens to be 'too well sited' its passengers are at perennial risk of finding that its services have been relocated to somewhere less convenient - and sometimes this happens with indecent haste. Common to both: property interests perhaps.

Mark

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373864/31826/4]
Posted by grahame at 12:16, 3rd April 2026
Already liked by PhilWakely
 
As a matter of interest, given the choice, in what format do you prefer to receive your ticket?

Good question - I have no easy answer.

For UK national rail tickets, I strongly prefer the credit card printed tickets.
For London, I use an Oyster card
For Interrail journeys, I use an electronic pass in my phone

Why?  Trust of the system has to be my top priority and I don't trust the national system without a physical proof printed in my hand.  Too many mis-sells on offer.  Oyster, hey, it's not long distance extra costs if it goes a bit wrong.  Interrail - single pass.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373863/31826/4]
Posted by Mark A at 10:47, 3rd April 2026
Already liked by PhilWakely, Surrey 455
 

As a matter of interest, given the choice, in what format do you prefer to receive your ticket?


Perhaps the equivalent of an Oyster card, but tied to a phone app, not sure that that exists. Advantages: robust, no battery, doesn't go flat. Engineered to be fluidly compatible with the readers so, more likely to work quickly and work every time. The app needs to give me the ability to freeze/unfreeze it. Thinking about it, this sounds like a debit card, so perhaps things are almost there. I'm not keen on ticketing held on a mobile phone and I'm alarmed at people waving them around at ticket barriers as it's a fixed point for miscreants to profile and target someone - and in any case the tech often seems to throw a pffaff. Thinking of phones, on the other hand it's so useful to be able to buy the ticket for the next leg of the journey (e.g. not expecting to be there and sitting on a tram through Castlefields Station, Manchester, buying a TfL ticket from Piccadilly to Newport while trying not to be distracted by the peculiar view of Manchester Central station approaches transformation and reuse.)

Mark

Re: Tower blocks to be built on site once set aside for Bristol arena
In "Bristol (WECA, now WEMCA) Commuters" [373862/31824/21]
Posted by Noggin at 10:18, 3rd April 2026
 
Ultimately, whatever you think of the development, this should be a very good thing for the railway, and the region's public transport in general.

In addition to the current Temple Quay development, the University's new building will shortly be opening (which is massive BTW). The new eastern railway entrance eases access to the station for the whole of St Phillips and Temple Island.

Temple Island seems likely to end up a Battersea Power Station-style development with a couple of big office blocks, hotel, conference centre etc. There's minimal provision for cars in the design, so it's reliant on public transport and cycling.

It's going to move the city's economic "centre of gravity" south east, significantly boosting the case for overground-style rail frequencies, rail electrification, and some kind of airport rail - it can no longer be argued that Temple Meads is "in the middle of nowhere". It should significantly contribute to traffic on the new Portishead and Henbury services and build the case for more infill stations. The near-omission of Temple Meads from the MetroBus network increasingly looks like a mistake too.

Expect some packed trains for a few years before the railway catches up though.

P.S. In case anyone is interested, the Engine Shed startup incubator which is currently in Brunel's old station, will move into the new University building by December. NR is the landlord, having acquired the building in a rather sorry state from Bristol City Council, spending several million on repairs and evicting a number of tenants who didn't actually have leases. 

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373861/31826/4]
Posted by Witham Bobby at 10:06, 3rd April 2026
Already liked by Mark A, PhilWakely, Ralph Ayres, eightonedee
 
Apparently, tickets issued by GWR ticket offices will now default to the larger paper tickets. You will still be able to be issued with 'traditional' tickets if you specifically ask for one, or if your journey involves London Underground. So, if you are one of the Coffee Shop members who 'regularly' buys a '3 in 7' or '8 in 15' Rover, make sure you remember to ask as I hate to imagine what the state of your paper ticket on journey 8 will be!

As a matter of interest, given the choice, in what format do you prefer to receive your ticket?



Edmondson card, please. 1 7⁄32" x 2 1⁄4"

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373860/31825/30]
Posted by grahame at 09:57, 3rd April 2026
 
I'll take the easy one please, 1: Clapham Pond, London

Except if I were a pedant ... perhaps you have autocorrect on?

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373859/31825/30]
Posted by Western Pathfinder at 09:47, 3rd April 2026
Already liked by grahame
 
10. Glastonbury.

Re: Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373858/31826/4]
Posted by TaplowGreen at 09:45, 3rd April 2026
 
Mobile - e-transactions and tickets are the way forward - cheaper, less waste and less bits of paper to lose!

Increasingly this is the way all tickets are being issued, for sporting events, concerts etc.

Re: Day trips from Melksham - Out and about - for 2026
In "The Lighter Side" [373857/31825/30]
Posted by AMLAG at 09:38, 3rd April 2026
Already liked by grahame
 

3 is Cranmore on the East Somerset Rly

Ticket Types - Traditional card; Paper; or Mobile
In "Fare's Fair" [373856/31826/4]
Posted by PhilWakely at 09:29, 3rd April 2026
 
Apparently, tickets issued by GWR ticket offices will now default to the larger paper tickets. You will still be able to be issued with 'traditional' tickets if you specifically ask for one, or if your journey involves London Underground. So, if you are one of the Coffee Shop members who 'regularly' buys a '3 in 7' or '8 in 15' Rover, make sure you remember to ask as I hate to imagine what the state of your paper ticket on journey 8 will be!

As a matter of interest, given the choice, in what format do you prefer to receive your ticket?


Re: Government announces joined up travel - for towns and cities
In "Fare's Fair" [373855/31822/4]
Posted by Noggin at 09:23, 3rd April 2026
Already liked by Witham Bobby
 
Hats off to our government for 'other measures include a new Google Maps partnership to track rural buses'.

Oh, wait...bustimes.org already does this perfectly well, and the urban and suburban services as well!

'Bit of a cock-up on the research front' as Uncle Jimmy might have said (younger readers could search 'Reginald Perrin' for more info).

Ah, but you see it wasn't a *Government* solution.

See also a whole slew of top-down initiatives to dictate everything from a central app for parking, booking railway tickets, to how your Smart TV should work (yes, really, there are some very well-paid people who think your Samsung TV is too complicated and that excludes you from society).
 

Re: Thames Valley infrastructure problems causing disruption elsewhere - 2026
In "Across the West" [373854/31163/26]
Posted by TaplowGreen at 09:18, 3rd April 2026
 
.....Does the great western line have a track security problem?

The volume of graffiti, AKA criminal damage, along the railway between Paddington & Acton, indicates the answer to that question is a resounding 'Yes'.

Ah but Bob that graffiti is "art", and yet another benefit of our increasingly progressive, diverse society (....or something!) 

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
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