This is a test of GDPR / Cookie Acceptance [about our cookies]
Really irritating test - cookie expires in 24 hour!
Great Western Coffee Shop
Recent Public Posts - [guest]
Re: Commuter was left traumatised after trapped inside a train toilet for almost two
In "Cross Country services" [371878/31552/43]
Posted by Oxonhutch at 21:18, 30th January 2026
 
Sounds like a number seven ...

I have to say, that if it was me in that loo (and I have been on the same stock) that the reason to door couldn't be opened would be because it was bent like a banana. I am not athletic by any means, but a transfer of bodily momentum would have been applied by myself after about 15 minutes. Is the door designed to survive an impact with the buffers at Euston?

Fire halts West Coast Main Line trains from Euston
In "The Wider Picture in the United Kingdom" [371877/31555/51]
Posted by ChrisB at 21:15, 30th January 2026
 
From the BBC

Primrose Hill station up in smoke

A major rail line remains partially closed between Euston station and Watford Junction following a large fire in north London, affecting some services to cities including Birmingham, Manchester, Liverpool and Glasgow.

About 70 firefighters tackled the blaze, which started at about 09:30 GMT at a commercial building on Regent's Park Road in Chalk Farm, London Fire Brigade (LFB) said. It was brought under control by about 13:00.

Avanti West Coast has said that while some lines have reopened, "residual delays are expected due to congestion on the network", external with disruption expected for the rest of the day.

London Northwestern Railway services from Euston have resumed following an earlier suspension.

Network Rail has advised passengers due to travel from Euston to check the status of their journey.

Other train operators are accepting tickets for services affected by the disruption, according to Network Rail, with further details on its website.

[Image from here is not available to guests]

Southern trains have resumed services between Clapham Junction and Watford Junction following earlier delays. Transport for London is not reporting any delays with Overground services that run through the affected area.

The LFB said there were no reports of any injuries but at the height of the blaze most of a neighbouring property was also alight. It said it received 27 calls from the public.

The ground floor was destroyed by the fire. Half of the roof of a neighbouring property was damaged by the fire. Seven people left another neighbouring building before the Brigade arrived. There are no reports of any injuries.

The fire is close to the site of a former hot yoga studio. The cause of the blaze is not known.

Avanti West Coast services to London were reportedly held at stations as far north as Warrington.

Re: Huge new Wetherspoons planned for Paddington
In "London to Reading" [371876/31554/7]
Posted by Oxonhutch at 21:15, 30th January 2026
 
Bear and Bishop might take a beating.

And will we be still able to buy tickets from a human?

Huge new Wetherspoons planned for Paddington
In "London to Reading" [371875/31554/7]
Posted by ChrisB at 21:12, 30th January 2026
 
From Evening Standard

JD Wetherspoon is planning to open a huge new pub at Paddington Station as it continues its expansion across London’s major transport hubs.

The proposed venue would occupy more than 3,600 sq ft across two floors, including a mezzanine level, and would take over three units in the station’s former ticket hall, which provides direct access to the Bakerloo line.

If approved, it would be larger than the company’s recently opened Captain Flinders pub at Euston and slightly smaller than The Lion and The Unicorn at Waterloo.

[Image from here is not available to guests]

Train passengers missing out on £80 million a year in compensation
In "Fare's Fair" [371874/31553/4]
Posted by ChrisB at 21:08, 30th January 2026
 
From the Independent

Train passengers are missing out on over £80 million annually in compensation for delayed journeys, a new analysis has revealed.

The shortfall has been blamed on an "unacceptable" claims processes.

Online ticket retailer Trainline, which produced the data, has called for rail reform that "focuses on what matters" to passengers.

While customers who purchase tickets directly through a train operator’s website or app can often access "one-click" compensation claims via the delay repay scheme for service disruptions, this streamlined process is unavailable to a significant portion of travellers.

Approximately one in four passengers, those who use independent ticket retailers such as Trainline, are instead forced to navigate more complicated and manual procedures to obtain their rightful payouts.

Trainline has launched a petition calling on the Government to enable “one click” claims to be made by all online ticket buyers.

The company’s chief executive Jody Ford said: “Six minutes of form-filling after a delayed train is unacceptable.

“With years of innovation and industry cooperation, we’ve made huge progress in simplifying ticket buying, but compensation must be just as easy when journeys are disrupted.

“Passengers want rail reform that focuses on what matters to them, and ‘one-click’ delay repay is a practical change the industry and Government can do together.”

A survey of 2,000 UK adults commissioned by Trainline indicated 29 per cent of train passengers failed to claim disruption compensation they were entitled to last year.

Some 58% of claimants said their most recent application took at least six minutes to complete, while 43% described the process as frustrating and time-consuming.

Ben Plowden, chief executive of pressure group Campaign for Better Transport, said: “Making compensation easy and consistent would help rebuild confidence in the railway and show passengers that their time and money are valued.”

The Government is introducing widespread reforms of the rail industry, including simplifying ticketing.

A Department for Transport spokesperson said:“We are overhauling our railways and building back public trust so that passengers can rely on trains that run on time. But where there are delays, millions of passengers do successfully receive delay repay, with most publicly-owned operators offering a one-click service.

“Our reforms are also making ticketing simpler throughout your journey – from rolling out more contactless tech at stations and trialling pay-as-you-go fares, to making it simpler to claim delay repay, including through our upcoming GBR app.”

The Rail Delivery Group was approached for a comment.

Trainline commissioned research company YouGov to conduct the survey in December 2025.

Re: WSR50 28/03/2026
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [371873/31550/47]
Posted by Ralph Ayres at 20:39, 30th January 2026
 
Fond memories of those days. Quite early on - but after the line had extended a little - a friend and I got permission from the railway to camp on their land at Dunster and Stogumber as part of a Duke of Edinburgh Award expedition. They left the loos unlocked for us at Dunster, while at Stogumber we had the pleasure of meeting the lovely elderly couple living at the station house, who let us use their loo and water, and plied us with soft fruit from their garden. We also had a ride on the railway's asbestos-riddled and so now defunct DMU.  Must head down there again this year for the celebrations.

Re: Commuter was left traumatised after trapped inside a train toilet for almost two
In "Cross Country services" [371872/31552/43]
Posted by JayMac at 20:29, 30th January 2026
 
For almost two...?

So it wasn't a number one then?

Re: Commuter was left traumatised after trapped inside a train toilet for almost two
In "Cross Country services" [371871/31552/43]
Posted by ChrisB at 20:26, 30th January 2026
 
Agree - the MSM seem to call all rail travellers "commuters" these days. They are wrong.

Re: Commuter was left traumatised after trapped inside a train toilet for almost two
In "Cross Country services" [371870/31552/43]
Posted by grahame at 20:04, 30th January 2026
Already liked by Ralph Ayres
 
From YouTube/Birmingham Live

A commuter was [snip]

Keen athlete Robin was travelling down to take part in a hyrox open ladies event when her day was turned upside down.
It happened last Saturday (24 Jan) on  CrossCountry rail service from Southampton Central to Manchester Piccadilly.


Dictionary

commuter

noun
a person who travels some distance to work on a regular basis.

So she travels regularly to the hyrax open ladies event, which is a job of work for her ...

I am having a winge at Birmingham Live, not at the lady involved.  To my mind she is not a commuter

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
In "TransWilts line" [371869/31359/18]
Posted by grahame at 19:53, 30th January 2026
 
20:06 Westbury to Cheltenham Spa due 22:06

20:06 Westbury to Cheltenham Spa due 22:06 will be starting late from Westbury and is expected to be 20 minutes late.
This is due to a fault on this train.
Will be formed of 9 coaches instead of 3 to Swindon.

Wow!

Not sure of that ...

20 minutes late confirmed - 3 carriages will be plenty, but I like the idea of an IET that terminates at Westbury and normally runs empty to Stoke Gifford running via Swindon and standing in for s broken local train.   Sounds sensible.

How are they going to have a train calling at Melksham at 20:39 southbound then one at 20:41 northbound - I suspect the AI part of the system is AU (Artificial Unintelligence)


Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
In "TransWilts line" [371868/31359/18]
Posted by grahame at 19:35, 30th January 2026
 
20:06 Westbury to Cheltenham Spa due 22:06

20:06 Westbury to Cheltenham Spa due 22:06 will be starting late from Westbury and is expected to be 20 minutes late.
This is due to a fault on this train.
Will be formed of 9 coaches instead of 3 to Swindon.

Wow!

Re: South Western Railways Waterloo - Bristol services axed
In "South Western services" [371867/25368/42]
Posted by grahame at 19:15, 30th January 2026
 
The reductions were nothing to do with ORCATS anyway, they were removed on request from the DfT about service duplication. There was no need for it & saved both units & staff time if removed. As the DfT is still looking to shave the budget, there is no chance of the duplications being reinstated IMHO

Another take: the service met a whole slew of different travel needs for people, was popular and well used, and as long as the railway doesn't introduce and develop this sort of service as part of addressing the glaring shortcomings of rail travel in the south west arising from the shortage of staff, rolling stock and infrastructure, it's relegating itself to a legacy transport mode.

Mark

There are different cases here and each of them may have a different best outcome

* I have watched with interest how south coast services from west of Southampton, which head up to(wards) London have or have not headed out along the south coast along to(wards) Brighton and remember discussions about some of the smaller and sparser served stations did or could have lost London service.   If you can only justify one train per hour (and I don't know it enough to say if that's reasonable) then where and how far it should it go beyond Southampton is an interesting question.   Or ... do you "flipflop' at Southampton when the stopper from the West alternates between carrying on via Fareham and via Winchester - every line / station served hourly but alternating which start / terminate Southampton and which go through.

* Bristol - Salisbury and Salisbury - London stoppers  both use 15x trains and it is, frankly, hard to justify that six years ago a number of these were through trains and now they are disjoint and to the detriment of customer service.

* Reading to Salisbury; I don't know.  Start with a look at traffic levels between Basingstoke and Salisbury, and a look at the traffic levels across Basingstoke.


Re: Epping Ongar Railway
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [371866/26356/47]
Posted by johnneyw at 18:04, 30th January 2026
Already liked by Oxonhutch, Mark A
 
The Epping Ongar heritage railway may have a view on this, after all, what sort of state would the line and stations be in if they had not taken over.?  Just a thought though..... there's ex London Underground D stock converted to battery operation entering service not far away from there.  Perhaps a little room for weekday/weekend partnership between TfL and the Epping Ongar Railway is in both parties future interest, especially if it means reinstating the line right back into Epping.
Meanwhile, back in the real world......

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
In "TransWilts line" [371865/31359/18]
Posted by grahame at 18:03, 30th January 2026
 
17:50 Gloucester to Salisbury due 20:06

17:50 Gloucester to Salisbury due 20:06 has been cancelled.
This is due to a fault on this train.
Further Information

If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Last Updated:30/01/2026 17:54

Commuter was left traumatised after trapped inside a train toilet for almost two
In "Cross Country services" [371864/31552/43]
Posted by ChrisB at 18:03, 30th January 2026
 
From YouTube/Birmingham Live

A commuter was left traumatised after being trapped inside a train toilet for almost two hours, with firefighters eventually being called in to cut down the door.
Robin Smith experienced the rail journey from hell after a malfunctioning automatic door left her stuck inside the small loo.
The 35-year-old, who is severely claustrophobic, almost fainted twice during the shocking incident.
Keen athlete Robin was travelling down to take part in a hyrox open ladies event when her day was turned upside down.
It happened last Saturday (24 Jan) on  CrossCountry rail service from Southampton Central to Manchester Piccadilly.

Something oddly that was exdactly workshopped last year by the XC accessibility Panel.

Re: Epping Ongar Railway
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [371863/26356/47]
Posted by Oxonhutch at 17:56, 30th January 2026
 
Maybe tunnel under the existing heritage railway, like HS2 to Ruislip and Euston  [Image from here is not available to guests] [Image from here is not available to guests]

M5 at the Avonmouth bridge closed.
In "Buses and other ways to travel" [371862/31551/5]
Posted by Mark A at 17:42, 30th January 2026
 
A scrolling notice at Bath Bus Stations one surviving screen of the bank of three at the west end announcing that this was becoming a problem for bus timings.

Presumably with the motorway closed and the motorway traffic seeping into the City, the Bristol CAZ zone profits mightily?

Mark

Re: South Western Railways Waterloo - Bristol services axed
In "South Western services" [371861/25368/42]
Posted by Mark A at 17:35, 30th January 2026
 
Another take: the service met a whole slew of different travel needs for people, was popular and well used, and as long as the railway doesn't introduce and develop this sort of service as part of addressing the glaring shortcomings of rail travel in the south west arising from the shortage of staff, rolling stock and infrastructure, it's relegating itself to a legacy transport mode.

Mark

Re: Class 175s to Great Western Railway (GWR)
In "Across the West" [371860/28982/26]
Posted by REVUpminster at 17:29, 30th January 2026
 
Planned 175004 and 175110 dragged to Wolverton today but the planned move from Wolverton to Laira was cancelled.

Ely Mif 7:  175005/008, 175103/104/105/109 (175008 is in two halves)

Wolverton : 10 : 175102/106/107/108/110/111/112/113/115/116

Laira : 9:  175002/004/007/009, 175114; 175001/003/006/011, 175101 are refurbished.

Long Rock : 1 : 175010

Updated 30 January 2026

https://www.youtube.com/watch?v=xOCFBzYBXjY

Re: London bus driver sacked after chasing and punching thief - 25 June 2024
In "Transport for London" [371859/31547/46]
Posted by TaplowGreen at 17:20, 30th January 2026
 
All the processes in the employment dispute appear to have been actioned correctly. Not sure what "common sense and decency" has been ignored. Unless one is advocating for ignoring due process.

QED

Re: Elderly may lose free travel over Sadiq Khan’s fare rises
In "Transport for London" [371858/31392/46]
Posted by JayMac at 16:32, 30th January 2026
 
Nice to see Evercreech Junction (Southwood Trading Estate) getting a public transport 'rail' service again!

WSR50 28/03/2026
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [371857/31550/47]
Posted by Witham Bobby at 16:28, 30th January 2026
Already liked by johnneyw, Mark A
 
Saturday 28th March 2026 marks the present West Somerset Railway's 50th anniversary of getting back into business

Trains started running between Minehead and Blue Anchor.  The first departure was at 1000 from Minehead.  0-6-0ST "Victor" hauled six coaches, some of which had arrived from the Big Railway only two days before and were still in BR blue and grey

I'm pleased to say the anniversary will be marked suitably, and full details will be made known on the WSR website and supporters' websites

Re: London bus driver sacked after chasing and punching thief - 25 June 2024
In "Transport for London" [371856/31547/46]
Posted by JayMac at 16:21, 30th January 2026
 
All the processes in the employment dispute appear to have been actioned correctly. Not sure what "common sense and decency" has been ignored. Unless one is advocating for ignoring due process.

Re: Day out - 20th January 2026
In "The Lighter Side" [371855/31499/30]
Posted by Red Squirrel at 15:24, 30th January 2026
 
5: Wigton?

Re: South Western Railways Waterloo - Bristol services axed
In "South Western services" [371854/25368/42]
Posted by ChrisB at 14:55, 30th January 2026
 
The reductions were nothing to do with ORCATS anyway, they were removed on request from the DfT about service duplication. There was no need for it & saved both units & staff time if removed. As the DfT is still looking to shave the budget, there is no chance of the duplications being reinstated IMHO

Re: South Western Railways Waterloo - Bristol services axed
In "South Western services" [371853/25368/42]
Posted by paul7575 at 14:28, 30th January 2026
 
From RailUser Express ("RUX may be forwarded, or items copied") January 2026

RAILFUTURE WESSEX

Rf Wessex hopes that when every TOC in the south is operating under the GBR brand, some of the direct links that were lost with privatisation could be restored: Brighton - Southampton trains extended to Bournemouth; Waterloo – Salisbury to Bristol, and some Reading - Basingstoke shuttles to Salisbury. There must be many other examples around Britain, where direct connections could be restored once the accurate division of fares income is no longer an issue.
Fine in theory, but I bet there’s no available rolling stock in practice.  There’s also no evidence that ‘division of fares income’ will go away, it was BR who introduced ORCATS, to try and accurately allocate fare income to services that passengers actually used.

Re: Travel disruption likely after weather warnings issued for Devon & Cornwall
In "Shorter journeys in Plymouth and Cornwall" [371852/31263/25]
Posted by grahame at 14:26, 30th January 2026
 
Dear Graham,

We promised to keep you updated on the impact of recent storms on the rail network. We're very grateful for the patience of our customers and communities over the past week as we've dealt with substantial flooding and damage to the railway, and the resulting impact on our train services.

Currently, the Barnstaple, Okehampton, Newquay and Looe lines remain closed. All four of these routes have substantial damage due to flooding and landslips. Our teams are working very hard each day to get these lines safely reopened as quickly as possible, but in some cases have not yet been able to assess damage because flood levels are too high and the flow of water is too fast.

As it stands, we hope that the Barnstaple and Okehampton lines will reopen for passenger services on Tuesday 3rd February, though this is subject to change. We are now able to run an hourly all stations replacement bus, an hourly direct Barnstaple-Exeter replacement bus, and a two-hourly Okehampton to Exeter replacement bus. Capacity is limited so we're asking customers to consider if their journey is necessary before setting off. Full details including ticket acceptance on local buses is available here and our team are updating journey planners as soon as possible.

The Par-Newquay line also remains closed due to flooding, and we anticipate rail services will not start again until Monday 2nd February at the earliest. Replacement buses are in operation, running from St Austell instead of Par, and we also have ticket acceptance on local buses.

Finally, the Looe line also remains closed due to damage caused by storms and flooding. This closure is expected to last until next week at the earliest and again we have replacement buses and local ticket acceptance in place.

Customers should continue to check their journeys at www.gwr.com/check or through our social media channels. With flooding still in place and saturated ground, it is possible that further rain will result in more disruption and we will of course keep you updated.

Any help you can give to share this amongst your networks would be much appreciated, and if there's any questions you may have please do not hesitate to let us know.

Re: Epping Ongar Railway
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [371851/26356/47]
Posted by grahame at 14:21, 30th January 2026
 
from myLondon


Transport for London has ruled out reviving a "lost" London Underground station which shut due to a lack of passengers. Commuters in Ongar, Essex want Central line services which currently terminate in Essex to be extended to the previous terminal which was axed in 1994.

Passenger numbers had dropped throughout previous decades until just 85 people a day were using it. London Regional Transport, which ran the Central line until TfL took ownership in 2003, was losing so much money the Ongar stationmaster remarked it would be cheaper to buy each passenger an Austin 7 car rather than keep it open.

However, local leaders are now calling on TfL to reinstate the line to help Epping Forest District Council keep pace with Government housebuilding targets. Speaking at a committee meeting on Tuesday (January 27), Ongar councillor Tom Bromwich said: “We're looking at a different reality.

Re: Inspiration train, winter of 2026 - first South West venue announced
In "Portsmouth to Cardiff" [371849/31448/20]
Posted by grahame at 13:08, 30th January 2026
Already liked by Mark A
 
Thinking of where in the Coffeeshop area people would like to send (in a positive way) the Inspiration Train. Not sure what it needs by way of length of platform face and of course it needs not to bring the network to a halt... Parkend?

Mark

Not sure where it will be is Salisbury - probably in platform 5.   And Temple Meads can probably manage it in Platform 13.   Newquay before the enhanced service is introduced is logical, and the west-facing bay in the downside at Taunton too.   I suspect the London-facing empty carriage bay at Plymouth might be possible - and if they'd known it was to be closed for so long, it could have visited the Looe line platform at Liskeard this month. 

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025