This is a test of GDPR / Cookie Acceptance [about our cookies]
Really irritating test - cookie expires in 24 hour!
Great Western Coffee Shop
Recent Public Posts - [guest]
Splitting at Dilton Marsh
In "Fare's Fair" [373195/31730/4]
Posted by grahame at 22:24, 9th March 2026
 
Has anyone ever been offered (or used) a ticket split at Dilton Marsh?   If so, is it common practise on any of the splitting apps?

Re: Project Churchward - future regional fleet for the West, new rolling stock to replace DMUs
In "Looking forward - the next 2, 5, 10 and 20 years" [373194/27482/40]
Posted by Noggin at 19:27, 9th March 2026
 
Dft have updated their procurement spreadsheet March 2026

Against the GWR entry the estimated commencement date is now TBC (which presumably is Government speak for not imminent)


To Be Cancelled?

More like not letting a private TOC get the credit for it and/or letting the Scots figure out the procurement first. 

Re: Shortage of train crews on Great Western Railway - ongoing discussion
In "Across the West" [373193/18719/26]
Posted by grahame at 17:56, 9th March 2026
 
According to Mark Hopwood yesterday at Travelwatch Southwest, further cuts are being made to the Summer Sunday timetable at the May timetable change, as part of the management of this problem.

I am very relieved from today's central timetable briefing that the Sunday timetable changes for the summer are not further cuts - they are a continuation of the cuts already made last December - and indeed there is an extra IET running up and down between Bristol and London, tuned towards the busiest gaps.

Server was down from 12:00, back around 13:30. Here is why
In "News, Help and Assistance" [373192/31729/29]
Posted by grahame at 17:11, 9th March 2026
Already liked by Western Pathfinder
 
Our worker server went offline just before midday - as you'll see it's back now. The outage was about 3.5 hours.

Evidence suggests that the company that provides the infrastructure that hosts the Coffee Shop had changed something in their configuration, and in doing so had lost one of the two IP addresses we use.  Of course, this needed research at my end before I said "oy!" and I was at the doctor's at the time so it took me a while to get onto it.  Once reported, it took them about an hour to respond to my support request and then solve the issue.   All this lot while attending GWR's central area timetable briefing. from 13:00 to 14:30 - more about that anon!

At the doctors only because they wanted a same of my blood ... checking up on me.  Only detrimental effect of all this lot - a rise in my blood pressure and need for another cup of coffee!

I do not expect this particular problem to recur - however, our original provider sold his hosting business and this in not the first time the new company has done an oopsie.  Yes, I have backups.

Re: North Cotswold line delays and cancellations - 2026
In "London to the Cotswolds" [373191/31371/14]
Posted by charles_uk at 16:39, 9th March 2026
 
15:52 London Paddington to Great Malvern due 18:26 will be terminated at Oxford.
It will no longer call at Hanborough, Charlbury, Kingham, Moreton-In-Marsh, Honeybourne, Evesham, Pershore, Worcestershire Parkway Hl, Worcester Shrub Hill, Worcester Foregate Street, Malvern Link and Great Malvern.
This is due to a shortage of train crew.
Last Updated:09/03/2026 16:35

19:02 Great Malvern to London Paddington due 21:28 will be started from Oxford.
It will no longer call at Great Malvern, Malvern Link, Worcester Foregate Street, Worcester Shrub Hill, Worcestershire Parkway Hl, Pershore, Evesham, Moreton-In-Marsh, Kingham, Charlbury and Hanborough.
This is due to a shortage of train crew.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
In "TransWilts line" [373190/31359/18]
Posted by matth1j at 11:20, 9th March 2026
Already liked by Chris from Nailsea
 
Just over an hour late in the end, but the new experience of taking an IET to Melksham made up for it
Presumably it is front two or possibly three coaches for Melksham on an IET?
All the first coach, all the second coach, and front door only on third carriage?

A similar principle applies at Nailsea & Backwell, for any longer trains calling here: 'Front four carriages' - whatever their alpha-numeric designation.

We were told front 2 coaches (which were in normal formation, A and B).

Claimed delay/repay for 60-119 mins, 50% of a return, but they've refunded the full amount.

Re: Project Churchward - future regional fleet for the West, new rolling stock to replace DMUs
In "Looking forward - the next 2, 5, 10 and 20 years" [373189/27482/40]
Posted by TonyK at 11:19, 9th March 2026
 
Dft have updated their procurement spreadsheet March 2026

Against the GWR entry the estimated commencement date is now TBC (which presumably is Government speak for not imminent)


To Be Cancelled?

Glasgow Central closed by fire, at least until Wednesday 11 March
In "The Wider Picture in the United Kingdom" [373188/31728/51]
Posted by eightonedee at 11:17, 9th March 2026
 
I hope no forum members are planning a trip to Scotland via the WCML this week, see-

https://www.bbc.co.uk/news/live/cde4p01g0r1t


Re: Storing petrol
In "The Wider Picture in the United Kingdom" [373187/22213/51]
Posted by Mark A at 11:14, 9th March 2026
 
The electricity supply industry allows an average load of about 5 amps per home if mains gas is available, and 10 amps if gas is not available.

Last summer, fibre to the premises people worked their way down the road, followed, one evening a few months ago, by a pop and the electricity supply failed to either one or more neighbours. The electricity people arrived in a trice, up came the pavement and all was made good again, not before I'd taken a photo of various cables erupting from a heap of arisings.

Not sure, in the near future, if anyone will be fast-charging an electric vehicle in this neighbourhood.

Mark


Re: Cornish pasty - is it a proper one? Merged posts, ongoing light-hearted discussion
In "Introductions and chat" [373186/22765/1]
Posted by Chris from Nailsea at 11:05, 9th March 2026
Already liked by PrestburyRoad
 
From the BBC:

Gran 'flabbergasted' by Prince William pasty order

A grandmother who unknowingly placed a pasty order with Prince William said she was "flabbergasted" after finding out about her royal encounter.

The Duke of Cornwall spoke to Josie Trounson on the phone when he was in Cornwall, to mark St Piran's Day.

A clip of the prince taking the phone call was shared on social media after he misheard Josie's name as 'juicy'.

She said she had no idea she had spoken to Prince William until she went to pick up her order.


Re: Inside the 'chaotic' world of the UK Wife Carrying Race - Surrey, 8 March 2026
In "The Lighter Side" [373185/31716/30]
Posted by Chris from Nailsea at 09:47, 9th March 2026
 
An update, from the BBC:

Finnish duo win wacky wife-carrying race


Contestants are splashed with water during the race

A pair from Finland has won one of the country's most unusual contests.

Dozens of people braved murky weather to take part in the UK Wife Carrying Race, now in its 17th year.

The race - originating in Scandinavia - requires contestants to carry their wives, husbands, partners, friends or family members up and down a hill in Dorking, Surrey.

Finns Teemu and Jatta were crowned the 2026 champions on Sunday, winning a barrel of local ale.

Runners had to dodge obstacles, including rows of hay bales, on the 380-metre course on the Nower. They were also splashed with water pistols and buckets by spectators.

Participants can carry their "wife" however they like, but many chose the so-called Estonian hold, where the other person hangs upside-down on the runner's back with their legs crossed in front of the runner's face.


One woman said her boyfriend entered her into the race without asking first

"It's certainly chaotic," said Ian Giles, UK race director ahead of the contest.

"I don't want to drop my girlfriend on her head," added the defending UK champion Stuart Johnson before Sunday. He said the first time he and his partner Hattie Cronin, who are both from Woking, practiced in a local park people thought they were "bonkers". Cronin added Stuart had signed them up for their first race before asking her.


Teemu and Jatta (pictured) won a barrel of beer in Sunday's race

Wife carrying reportedly links back to the Viking pillage of Lindisfarne in the UK. Its sporting roots are in Finland, where the first world championships took place in 1996.

Husbands traditionally carry their wives in the Scandinavian version, though the British race, organised by Leith Hill Trail Runners, allows people to carry anyone. But it is recommended they weigh less than the runner.


The UK version of the contest began in 2008

Those carried must weigh at least 50kg, though anyone underweight can wear a rucksack filled with tins of flour, water or similar to reach the minimum.

Wife-carrying contests have happened around the world, including in the United States, India and Germany. The UK race began in 2008.


Re: Ticket Booking sites
In "Fare's Fair" [373184/31713/4]
Posted by Clan Line at 09:11, 9th March 2026
 

I suspect in the absence of these tickets people will simply downgrade to standard class instead, thereby reducing revenue.

Availability, or not, of First Class tickets is not the only factor in "selling" First Class tickets.  I have not travelled in First on GWR since the IETs appeared, to call the superior accommodation, First Class, is a sick joke. Just have a look at some photos of First in a GWR HST and compare that with today's pitiful - and grossly overpriced, offering.

The only half decent First Class in this day and age is in SWR's 159s - which I still buy !

Re: Early days of coffee shop
In "Campaigns for new and improved services" [373183/31723/28]
Posted by Chris from Nailsea at 08:39, 9th March 2026
 
We discussed the Community Rail in the City event, on the transfer deck at Reading Station on Wednesday 15 May 2019, at https://www.firstgreatwestern.info/coffeeshop/index.php?topic=20407.0 

Re: Ticket Booking sites
In "Fare's Fair" [373182/31713/4]
Posted by TaplowGreen at 06:56, 9th March 2026
Already liked by grahame
 
So as we move towards GBR we can look forward to a policy of higher fares and fewer passengers. Perhaps not quite what people will be expecting from a Labour Government.

Serious concern at some of the developments. We are at a stage where it is ever more important to have a clear picture of where we are headed at a macro level and how that will be reflected at a more granular level. It would also be good to know how customer, wannabe-customer and campaigner inputs will be effectively gathered and used to inform positive and sustainable development.   Gee - I sound like ChatGPT, don't I?

Since GBR was first mooted I've been asking on this forum (where it's largely being enthusiastically anticipated) how it'll be better for customers and have yet to receive a meaningful response.

It's perhaps telling that one of the most well informed members of the Forum feels similarly in the dark!

Re: who recalls David de Costa?
In "Campaigns for new and improved services" [373181/31722/28]
Posted by infoman at 01:18, 9th March 2026
 
Fair enough.

Re: Early days of coffee shop
In "Campaigns for new and improved services" [373180/31723/28]
Posted by infoman at 01:13, 9th March 2026
 
Was it that recent? year 2019.

Swear it was longer than that,maybe getting years mixed up with the David de Costa campaign

Re: Storing petrol
In "The Wider Picture in the United Kingdom" [373179/22213/51]
Posted by broadgage at 23:03, 8th March 2026
 
Well the situation HAS now escalated. My personal view is that the present war in unlikely to have much direct influence on oil prices.

Hmmmmm. Barrel of oil already at us$93 - up almost $20.
If it carries on for more than another week, I think you're going to be wrong.

As a result numerous power cuts occurred as the distribution system was overloaded.

That's not right either. when was that - 2022? Oddly, no comment here ....

As regards your first point, you were correct. In early trade in Asia, Brent crude reached $100, and a few minutes later reached almost $110.

WRT your second point, I stand by my remarks, though I think it was longer ago than 2022. The electricity supply industry allows an average load of about 5 amps per home if mains gas is available, and 10 amps if gas is not available.
The use of ONE electric heater per home can double this loading. When heating oil prices increased substantially, a significant minority of homes locally used multiple electric heaters and power failures resulted.












































Re: Southampton to Twickenham - fare advice sought
In "Fare's Fair" [373178/31725/4]
Posted by ChrisB at 20:41, 8th March 2026
 
Split tickets x 3 for £59

Split at Winchester (OPDR), Basingstoke (Evening Out Return) & OP Travelcard to Twickenham

Tamworth: Woman arrested after man found dead at railway station - 8 March 2026
In "The Wider Picture in the United Kingdom" [373177/31727/51]
Posted by Chris from Nailsea at 18:04, 8th March 2026
 
From the BBC:

Woman arrested after man found dead at station


A 28-year-old man was found dead at Tamworth railway station on Sunday morning

A murder investigation has begun after a 28-year-old man was found dead at a railway station, British Transport Police (BTP) has said.

A BTP spokesperson said a woman, 28, has been arrested in connection with the death and remains in police custody. It comes after a body was found at Tamworth railway station car park in the early hours of Sunday.

Officers from Staffordshire Police were called to Victoria Road at about 02:20 GMT following reports of a man being found unresponsive. He was later confirmed dead at the scene.


Forensic examinations were being carried out at the station

The scene has been cordoned off while police carry out forensic examinations.

Det Insp Marvin Bruno, senior investigating officer, said: "Our specialist family liaison officers are providing support to the victim's family and our thoughts remain with them at this time. We are urging anyone with any information or anyone who witnessed events leading up to the man's death to get in touch with us."


Re: Avon Valley Railway - heritage line, Bristol towards Bath - merged posts
In "Heritage railways, Railtours, buses, canals, steamships and other public transport based attractions" [373176/3158/47]
Posted by Chris from Nailsea at 16:38, 8th March 2026
Already liked by rogerw
 
From the BBC:

Steam railway marks 60 years since line closure


Actors are recreating the parts of protestors and Dr Beeching at the event

A heritage railway is to mark 60 years since the original line was closed in 1966 with local actors recreating its history.

The Avon Valley Railway (AVR), based in Bitton, near Bristol, runs on a three mile (4.8km) stretch of the former Midland Railway's Mangotsfield and Bath branch line, which shut under the Beeching Axe.

Marking the anniversary, the tourist attraction, which opened in 1972, will host The People And Their Protest later, an immersive event using re-enactors to play protestors and Dr Beeching.

Matilda Snook, from AVR said a lot of the stations "were a big part of life and the community".

"It's important that future generations learn of the significance of that," she added.

In the 1960s, the British railway system was deemed financially unsustainable, with underused lines and high maintenance costs. Dr Richard Beeching was tasked with modernising the railways by eliminating unprofitable routes and stations to create a financially sound network. A total of 2,363 train stations were axed across Britain.

"Whilst the closure at the time would have been negative for the community, that's the reason that we now have our railway," said Snook. "Ironically that decision has now led to these special places and parts of history that we've preserved," Snook added.

Trustee Joseph Dean said the anniversary would be used to renew the railway's aim of extending towards Bath, with a new plaque being unveiled at one end of the line. "It has been a long term aspiration since we started in 1974 to sit alongside the railway path and take tourists back to Bath. At the moment there's a lot of financial implications - building a railway isn't cheap, but we want to find the right support and people to get this moving," he said.

The charity-run railway is now visited by tens of thousands of people every year.


Re: Early days of coffee shop
In "Campaigns for new and improved services" [373175/31723/28]
Posted by Chris from Nailsea at 15:45, 8th March 2026
 
Just wondering if those original coffee shop members are still engaged in the coffee shop

Yes, I am - but not 'engaged' - I've been married to my good wife for nearly thirty years now.

I, too, still have my badge from that event - and I'm now searching through my drawers, so to speak, as I'm sure I still have somewhere the railway security pass issued to me on that day.

That owl (Isambird Kingdom Brownowl) is still a feature of the Coffee Shop forum - indeed, I sort of bumped into him on a fairly recent visit to Melksham.  He, by the way, was the cause of some interest to the public as grahame and I trundled him on his platform through a pedestrian precinct to grahame's overnight accommodation. 

In that picture, I am standing second from left, facing the camera.

Chris.


Rail Industry double speak
In "Smoke and Mirrors" [373174/31726/3]
Posted by grahame at 15:42, 8th March 2026
 
George Orwell - 1984 - Rail terms for 2026.   Perhaps it's just my age, but I am sensing that I'm more being lectured at and less being an appreciate partner who helps pay the bills and bring business these days.  We could - if we were so inclined and trusted - help explain some of the very real issues ...

"We are going to make trains more reliable""We'll run trains empty, or not at all, rather than in passenger service if their stats are bad"
"We are going to freeze fares" "We'll cut the numbers of tickets we sell in the lower price brackets"
"We'll reduce fraud" "We won't refund unused tickets - even fully flexible ones"
"We'll save money" "We will cut Sunday trains so that we have less crews to pay high weekend rates"
"Catering is available on the train"  "We have a trolley which will reach you just before you get off"
"I have asked our team to look at that" "We don't have an answer, and you may not hear back"
"We have asked a passenger panel / sample""We have ticked the 'consulted' box"
"Can we take that offline?""That's an embarrassing question which we would like to forget"

Re: Ticket Booking sites
In "Fare's Fair" [373173/31713/4]
Posted by Mark A at 14:59, 8th March 2026
 
I and others elsewhere are noting that since the change to the GWR booking engine, First class Advance tickets seem to have virtually disappeared and/or are only available on a few random services, has there been a conscious decision to do away with these by GWR?

I'm seeing First Class Advance from Bath Spa up to Paddington. However, looking for a journey I used to do by train heading west down to Cornwall, the booking engine borks out, says it 'can't find stuff, try again later', with a cheerful 'New search' button that resets the page so everything has to be entered again.

But for some reason, if the page is closed and the GWR site reopened, the page usefully populates itself with the details of the previous search.

Searching again for another journey I may do by train, the search, having prompted me to correctly identify both ends of  the trip, came back with 'Invalid destination'.

Mark

Re: TravelWatch SouthWest General Meeting, Friday 6 March 2026
In "Diary - what's happening when?" [373171/30742/34]
Posted by grahame at 14:03, 8th March 2026
 
This was a very useful meeting.

sad news however reached me after the end as our group was approached on the station & informed that sadly, Dave Redgewell had been taken ill at the end of the meeting and had been taken to hospital by paramedics.

I'm sure that those that know him wish him a speedy recovery

Indeed.   Bryony called me a little later and I understand that David was conscious and in Musgrove Park.  I will keep members posted as I hear and can post.

David's been transferred from Taunton to his local hospital. The report I have, though vague, indicate that he's getting the attention he needs and he's on his way to recovery.

Re: Ticket Booking sites
In "Fare's Fair" [373170/31713/4]
Posted by grahame at 12:26, 8th March 2026
 
So as we move towards GBR we can look forward to a policy of higher fares and fewer passengers. Perhaps not quite what people will be expecting from a Labour Government.

Serious concern at some of the developments. We are at a stage where it is ever more important to have a clear picture of where we are headed at a macro level and how that will be reflected at a more granular level. It would also be good to know how customer, wannabe-customer and campaigner inputs will be effectively gathered and used to inform positive and sustainable development.   Gee - I sound like ChatGPT, don't I?

Re: Refund Rules for walk-up tickets are changing from April 1st
In "Fare's Fair" [373169/31662/4]
Posted by Bob_Blakey at 12:17, 8th March 2026
Already liked by eXPassenger, eightonedee, TonyN
 
The opinion of Messrs Harris & Bowker (Green Signals Podcast), and one with which I completely agree, is that if this process change is designed to fix a known issue - that of used but unscanned digital tickets being submitted for refund - then this is not the correct way to go about it; our government repeatedly tells us that the GBR run railways are going to become more cost effective and passenger customer focussed but all this does is inconvenience those whose travel plans unexpectedly change and/or, possibly, persuade people to buy cheaper Advance tickets (=less revenue) the day before a confirmed journey, or even worse make the use of the car a better option. A more sensible approach would be to ensure that, where installed, ticket gates are always active and, failing that, get the on-train staff to check tickets much more regularly than is presently the case.   

Re: Ticket Booking sites
In "Fare's Fair" [373168/31713/4]
Posted by TaplowGreen at 11:28, 8th March 2026
 
... the absence of these tickets people will simply downgrade to standard class instead, thereby reducing revenue.

Maybe ... but the maths are very complex and I don't suppose anyone in the GWR fares section will be wanting to share the data.  Once we're under GBR, perhaps we can learn more under FOI!

I did some sums (I'm dangerous)

Let's say 10 people caught the PAD to PLY train first class at £104.50 - income £1045.   Now if that ticket is no longer available, perhaps 3 will pay £234.70 first class, and 5 will pay £74.90 off peak standard class.  That's two people who move away from rail completely, and income is still up - to £1078.60.    Seatfrog may take some money, and there's extra money to be made by selling rather than giving away cups of coffee.

Modern day electronics and ticketing add a different flexibily matrix which - err - I haven't tried to build into my example.

So as we move towards GBR we can look forward to a policy of higher fares and fewer passengers. Perhaps not quite what people will be expecting from a Labour Government.

Re: Ticket Booking sites
In "Fare's Fair" [373167/31713/4]
Posted by grahame at 10:21, 8th March 2026
 
... the absence of these tickets people will simply downgrade to standard class instead, thereby reducing revenue.

Maybe ... but the maths are very complex and I don't suppose anyone in the GWR fares section will be wanting to share the data.  Once we're under GBR, perhaps we can learn more under FOI!

I did some sums (I'm dangerous)

Let's say 10 people caught the PAD to PLY train first class at £104.50 - income £1045.   Now if that ticket is no longer available, perhaps 3 will pay £234.70 first class, and 5 will pay £74.90 off peak standard class.  That's two people who move away from rail completely, and income is still up - to £1078.60.    Seatfrog may take some money, and there's extra money to be made by selling rather than giving away cups of coffee.

Modern day electronics and ticketing add a different flexibily matrix which - err - I haven't tried to build into my example.

Re: Ticket Booking sites
In "Fare's Fair" [373166/31713/4]
Posted by TaplowGreen at 09:44, 8th March 2026
Already liked by Mark A
 
I and others elsewhere are noting that since the change to the GWR booking engine, First class Advance tickets seem to have virtually disappeared and/or are only available on a few random services, has there been a conscious decision to do away with these by GWR?

Is it one of the ways that "the railway" is increasing its income from the same number of passengers while "not raising [regulated] fares"?

Advance fares were introduced to help fill seats on quieter trains, as I recall.  With trains getting so much busier and (we hear) services on Sundays being reduced, there are now and progressively will be fewer - far fewer - spare seats to offload.

That doesn't reflect my experience. I often travel from Reading to Plymouth utilising Advance First class tickets in carriages which are no more than 15-20% full.

Those very same trains now appear to have no Advance First class tickets available - amongst other things, this facility encouraged people to travel by train on business as it gave a quieter and more spacious environment in which to work without incurring the enormous cost of "regular" First class tickets - this is why Avanti's "standard premium" is becoming so popular.

I suspect in the absence of these tickets people will simply downgrade to standard class instead, thereby reducing revenue.

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025