| Changes to rail tickets. Posted by Mark A at 14:28, 25th March 2026 |     |
The quote below is from the South Western Railways ticket selling site. Does the paragraph indicate that some circumstances that were formerly able to be addressed by the train manager now need to be sorted by either ticket office staff or the online ticket selling site that sold the original ticket?
Mark
Changes:
A ticket will need to be changed in order to travel to a destination further than where it was purchased to, change the route of the ticket, change the class of travel from Standard Class to First Class, or change the date of travel.Changes to tickets purchased online should be made by the retailer from which the ticket was bought. Staffed station ticket offices can also make changes in most cases, provided that this is done before the start of the journey.NOTE: A change to the date of travel can only be made BEFORE the date on which the ticket becomes valid for travel. Other alterations such as changes to the route or class of travel will be subject to a suitable alternative Anytime product being available. In some cases, it may be cheaper to purchase a new ticket.
| Re: Changes to rail tickets. Posted by Oxonhutch at 15:59, 25th March 2026 | |
How does this compare with the ticketting provisions of the National Rail Conditions of Travel, and if not, which is authoritative?
