modified :just noticed we are in the lighter side .... face palm
Yeah ... I thought that some of the issues might get a bit heated otherwise
I 'hear' you on information ... sometimes it *is* there though not necessary easy to find (which I think was 8F's point). This thread was for the newcomer to trains.
When a newbie arrives at my local station to make his / her first journey, I would like him / her to be able to find out:
* When and where the train goes from, what time it arrives, and where changes are needed
* Where to get his ticket
* What the fare will be
* When trains come back the other way
Of course that's not for all possible journeys to the other 2536 stations on the network - let's say the most common 3 journeys.
Looking at my local station (Melksham) and the 3 most common ticket sales
AFAIK▸ (Swindon, Bristol, London)
- Fare. No information
- Where to get ticket. No information
- Times of trains. To (and from) Swindon. Yes - read from "Portsmouth to Cardiff". Difficult for newbie
- Times of trains. To (and from) Bristol. Yes - for 2 out of 4 daily services only, and even then only by reading the "Cardiff to Portsmouth" section for the start of the journey, then the "Portsmouth to Cardiff" for the rest of the way. Very difficult indeed for the Newbie. No information on the other two services.
- Time of trains. To (and from) London. Connection time not show on current posters. (May have been corrected this weekend if new timetables were posted)
Yes, pressing the button and speaking to someone could fix some of these issues. And I do think that - as time goes by - some of the information that's lacking should and can be persuaded into place by the Rail Partnership - so we have a real case of opportunity for poacher turned gamekeeper here.