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Author Topic: FGW website  (Read 28736 times)
Timmer
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« Reply #30 on: October 28, 2011, 16:34:44 »

That comes in the autumn, Ollie. A full redesign, I think.
Is this still on track to happen?
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ChrisB
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« Reply #31 on: October 28, 2011, 18:07:39 »

I've heard nothing more, I don't know
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James Vertigan
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« Reply #32 on: November 30, 2011, 14:45:15 »

Looks like you might have been right - Jo has posted this on the FGW (First Great Western) Facebook page -

"Coming soon to a computer/laptop/handheld web browser near you!"
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JayMac
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« Reply #33 on: December 01, 2011, 22:32:25 »

Hope they update the catering pages. Most disappointed to discover that the 'Build Your Own' Burger or Brunch Burger are no longer on the onboard Travelling Chef Menu.  Sad
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inspector_blakey
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« Reply #34 on: December 08, 2011, 16:10:15 »

@FGW (First Great Western) have just tweeted that the new website is now live. Off to take a look...
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Timmer
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« Reply #35 on: December 08, 2011, 16:52:51 »

@FGW (First Great Western) have just tweeted that the new website is now live. Off to take a look...
Great, now they have made the new site live, they need to bring in line with the old website and include the new forthcoming timetables and update the service changes page http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Planned-changes which is showing what the old site was showing a couple of weeks ago. This is quite an important thing to do as the old site service changes page had the details of services over Christmas and details and timetables for the work taking place at Didcot over Christmas/New Year.

Would have thought that would have done that before making it live?
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Timmer
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« Reply #36 on: December 08, 2011, 18:26:12 »

Correction to my above comments. I have found the page regarding Didcot Parkway work under a new section titled Rail Improvements:
http://www.firstgreatwestern.co.uk/About-Us/Rail-improvements/Didcot-to-Oxford-rail-improvements

Might be worth linking this section to Service Changes page.
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JayMac
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« Reply #37 on: December 08, 2011, 18:41:25 »

All looks good to me. A few teething troubles with 404 errors on some pages, but I'm sure they'll be ironed out.

I particularly like the site index at the bottom of the homepage. Makes navigation a lot easier.
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« Reply #38 on: December 09, 2011, 10:00:19 »

First impressions were a little off.

Here's what I had to say over on FGW (First Great Western)'s Facebook page:

"New website - No 'Live Updates', no information on 'Rovers and Rangers', out of date menus for 'Travelling Chef', no 'Weekend First' zonal map, no 'Future Timetables' (a new timetable starts on Sunday) and an email newsletter that has a competition that you can't enter because no one thought to update the links. Poor show all round. Why didn't you beta test the new website to allow for just this sort of feedback rather than going live with a dog's breakfast of a site?"
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BerkshireBugsy
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« Reply #39 on: December 09, 2011, 11:45:56 »

Ive just had an email advising of a competition to win some theatre tickets...

Only trouble is if you click on the link you get "Page not found"!

Some competition hey? I know I don't normally win these things but a chance to lose genuinely would be appreciated!
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« Reply #40 on: December 09, 2011, 13:02:57 »

I've had a good moan on FGW (First Great Western)'s Facebook page and I've been assured that the issues raised are being addressed. The mail shot will be sent out again sometime soon with fixed links. I too would like a chance to lose the competition for ^100 worth of theatre tickets....
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« Reply #41 on: December 09, 2011, 14:25:19 »

I thought it was just me who had a 404 error!!

Much better website, my only thoughts are it seems HST (High Speed Train) based (no information about disabled access, toilets, first class on turbos) to me. Also, there is no "our trains" page which many TOCs (Train Operating Company) seem to have.
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« Reply #42 on: December 09, 2011, 17:34:24 »

Looks good, although I noticed it is missing information regarding Rovers and Ranger tickets
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Chris from Nailsea
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« Reply #43 on: December 09, 2011, 23:06:10 »

... and the new 'meet the manager' page is most enlightening: see http://www.firstgreatwestern.co.uk/About-Us/Customer-services/Meet-the-Manager  Roll Eyes
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« Reply #44 on: December 09, 2011, 23:31:38 »

Indeed. Here's a screen grab from the MtM page:



 Grin Undecided
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