the train disruption information has improved on the FGW▸ Website, I have only seen short formed gen a couple of times and no catering shortcomings listed at all. I find it hard to believe that they are perfect , especially on the afternoon Brighton !!!
Catering alterations are no longer advertised on the website or journey check. It has been decided that this information is not worthy of being on the website but will be displayed on
CIS▸ at stations. The theory behind this is that the live updates are really for service disruption, and not to advertise trolley services etc..
With regards to short formations I have been informed that the spec for this info to be displayed has also been changed.
Short formations will now only be listed as follows:
Monday ^ Fridays Paddington & Bristol
TM‡ peak services arrivals until 10:00 and departures 1600-1900
And then they will only be listed if 50% or less seating capacity than advertised will be provided.
There are however some exceptions, such as a short form that may be require additional road transport such as the Newquay branch for example.
This overall review is part of the national
PIDD▸ (Passenger Information During Disruption) project and ensuring the website and control staff are concentrating on delays, cancellations and alterations and not 2 coaches vice 3 on multiple diagrams.