Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
 No recent travel & transport from BBC stories as at 03:55 20 Apr 2025
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]		 10/05/25 - BRTA Westbury
10/05/25 - Model Railsay Show, Calne
13/05/25 - Melksham TUG / AGM
14/05/25 - West Wiltshire RUG

On this day
20th Apr (1789)
Opening of Sapperton Canal Tunnel
Train RunningCancelled
08:58 Bristol Parkway to Swansea
09:35 Swindon to Cheltenham Spa
09:55 Bristol Parkway to London Paddington
10:49 Cheltenham Spa to London Paddington
12:30 Swindon to Cheltenham Spa
13:30 London Paddington to Bristol Temple Meads
14:00 Cheltenham Spa to Swindon
15:09 Liskeard to Looe
15:29 Swindon to Cheltenham Spa
15:40 Plymouth to Penzance
15:41 Looe to Liskeard
16:35 Par to Newquay
17:00 Cheltenham Spa to London Paddington
17:09 Weston-Super-Mare to Severn Beach
17:16 Bristol Temple Meads to Severn Beach
17:30 London Paddington to Bristol Temple Meads
17:37 London Paddington to Swansea
17:48 Bristol Temple Meads to Weymouth
17:55 Newquay to Par
18:00 Cardiff Central to Taunton
18:01 Severn Beach to Bristol Temple Meads
18:15 Penzance to Plymouth
18:35 Severn Beach to Bristol Temple Meads
19:43 Swindon to Westbury
20:00 Bristol Temple Meads to London Paddington
20:09 Portsmouth Harbour to Cardiff Central
20:11 Weymouth to Bristol Temple Meads
20:17 Taunton to Bristol Temple Meads
21:39 Bristol Temple Meads to Gloucester
22:45 London Paddington to Bristol Parkway
23:12 Bristol Temple Meads to Weston-Super-Mare
23:49 Weston-Super-Mare to Bristol Temple Meads
Short Run
08:15 Penzance to London Paddington
08:47 Penzance to Cardiff Central
09:22 Bristol Temple Meads to Portsmouth Harbour
10:00 Cardiff Central to Taunton
10:25 Cardiff Central to Portsmouth Harbour
10:55 Cardiff Central to Penzance
10:57 Paignton to Exmouth
11:09 Portsmouth Harbour to Cardiff Central
11:41 Swindon to Weymouth
11:50 Penzance to Cardiff Central
12:26 Exmouth to Paignton
13:16 Taunton to Cardiff Central
14:09 Portsmouth Harbour to Cardiff Central
15:00 Cardiff Central to Penzance
15:35 Severn Beach to Weston-Super-Mare
16:18 Penzance to London Paddington
16:25 Cardiff Central to Portsmouth Harbour
18:00 London Paddington to Penzance
18:11 Castle Cary to Swindon
19:39 Bristol Temple Meads to Worcester Shrub Hill
20:30 London Paddington to Weston-Super-Mare
20:30 Cardiff Central to Portsmouth Harbour
21:57 Worcester Shrub Hill to Bristol Temple Meads
etc
•
PollsThere are no open or recent polls
•
Abbreviation pageAcronymns and abbreviations
•
Stn ComparatorStation Comparator
•
Rail newsNews Now - live rail news feed
•
Train companiesSelect from:
GWR
SWR
XC
Chiltern
TfL
TfW
WMR
Southern
• Site Style 1 2 3 4
Next departures • Bristol Temple Meads • Bath Spa • Chippenham • Swindon • Didcot Parkway • Reading • London Paddington • Melksham
Exeter St Davids • Taunton • Westbury • Trowbridge • Bristol Parkway • Cardiff Central • Oxford • Cheltenham Spa • Birmingham New Street
April 20, 2025, 03:57:31 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[102] RNLI station celebrates 10 years of saving lives - Portishead,...
[95] FOSS and FOSW validity - some quirks
[94] St Erth station - facilities, footbridge, improvements, incide...
[72] Fifteen years of the Transwilts CRP
[62] Wiltshire Day Rover - new multi-operator bus ticket
[56] Across the South West over Easter - trains in pictures
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > T&C for Season Ticket Renewal free weekend tickets
Pages: [1]
« previous next »
  Print  
Author Topic: T&C for Season Ticket Renewal free weekend tickets  (Read 7535 times)
slanted
Newbie
*
Posts: 6


View Profile Email
« on: April 11, 2011, 10:11:01 »
Seems like a lovely offer from FGW▸ (First Great Western). I was just curious if these can only be used by the season ticket holder, or whether I'd be able to use them to take the missus on a summer holiday to Cornwall Smiley

The terms and conditions say non-transferable I just wasn't sure if that was from the moment they sent the tickets out to me or from when I write a name on them Wink

Cheers.
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 13323


View Profile Email
« Reply #1 on: April 11, 2011, 10:12:12 »
From the time you write a name on them!
Logged
slanted
Newbie
*
Posts: 6


View Profile Email
« Reply #2 on: April 11, 2011, 11:20:51 »
Perfect - thanks Smiley
Logged
tramway
Hero Member
*****
Posts: 617



View Profile
« Reply #3 on: April 13, 2011, 10:16:34 »
A very interesting thread, was this offer only for people renewing this month or was it generally available, I renewed last Dec.

Come to think about it I've seen discussions before regarding ST offers and I don't remember ever receiving anything from FGW▸ (First Great Western) since they took over the franchise. The last goodies I received was in the post, probably in Wessex days, and consisted of a bunch of tear out tickets for the buffet and station parking, the free parking wasn't much use as I cycle to the station.
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 13323


View Profile Email
« Reply #4 on: April 13, 2011, 10:22:33 »
Where did you renew? And what ticket was that?
Logged
tramway
Hero Member
*****
Posts: 617



View Profile
« Reply #5 on: April 13, 2011, 10:59:56 »
Chris

Annual since 2002, normally done over the counter at Trowbridge station but did it online for the first time last Dec.

Maybe I've just been unlucky to just get a couple of cups of coffee and a piece of cake in last 9 years.  Undecided
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 13323


View Profile Email
« Reply #6 on: April 13, 2011, 11:19:13 »
OK - question asked of FGW▸ (First Great Western)
Logged
John R
Hero Member
*****
Posts: 4416


View Profile
« Reply #7 on: April 13, 2011, 14:01:28 »
I only got mine recently after several emails to the Customer Service Centre, more than three months after renewing my ticket at Swindon station. So the process appears rather haphazard. 

Even then they were dated valid during 2009/2010/2011, so if this is the stock being issued throughout this year people are going to be short changed if they renew later in the year. 
Logged
tramway
Hero Member
*****
Posts: 617



View Profile
« Reply #8 on: April 13, 2011, 15:25:30 »
Quote from: John R on April 13, 2011, 14:01:28
I only got mine recently after several emails to the Customer Service Centre, more than three months after renewing my ticket at Swindon station. So the process appears rather haphazard. 

Do FGW▸ (First Great Western) advertise the ST holder offers on their website, unless they do I'm unsure how we are supposed to find out about them, unless a fellow holder was lucky enough to get them and casually asked you if you had received yours.  Undecided

As far as I can recall I have received virtually nothing from FGW through the post, and they must have my contact info relating to the photo id card, which I have renewed annually since 2002, I also registered at fgwtickets in 2008 for the ^5 off deal and all info incl address remain correct. Unless of course this is the first ST offer since the buffet/car parking tickets of a few years ago.
Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 13323


View Profile Email
« Reply #9 on: April 13, 2011, 15:38:58 »
Their central database is centred around your photocard.

I am in touch with FGW▸ (First Great Western) over your situation, Tramway, and hope to get it resolved soon.

There is no guarantee of any 'renewal bonus', it is completely discretionary, and therefore no 'entitlement exists.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules via admin@railcustomer.info. Full legal statement (here).

Jump to top of page • Jump to Forum Home Page