Think they won special praise for their booklets at one point. I know economics comes into it - but even so.
FGW▸ did win praise for them and yes economics do come into it but that shouldn't stop them from publishing a revised timetable online so it can be printed out if you require.
SWT▸ and East Coast are a good example of what can be done if you can be bothered.
FGW appear to even be economising on the info provided on their
Timetable alterations and engineering works page. For example info provided for this weekends work and next weekend. Same work taking place:
http://www.firstgreatwestern.co.uk/Content.aspx?id=720 Saturday 19 February LONDON PADDINGTON / BRISTOL TO WEST OF ENGLAND
On Saturday 19 and Sunday 20 February 2011 the railway line between Taunton and Tiverton Parkway will be closed due to track improvement work.
As a result a revised timetable will be in operation between London Paddington / Bristol Temple Meads and Taunton / Exeter?St Davids / Paignton / Plymouth / Penzance.
The following is a summary of the changes.
Customers are advised to check journey times before travelling as services over the whole route are subject to change.
A limited through train services will operate between London Paddington and Penzance (in both directions). These trains will be diverted between Castle Cary and Exeter St Davids to run via Honiton with extended journey times. These trains will not call at Taunton or Tiverton Parkway.
A revised train services will be running between London Paddington and Taunton.
A revised train services will be running between Bristol Temple Meads and Taunton.
A revised train services will be running between Tiverton Parkway and Plymouth via Exeter St Davids.
Replacement buses will be running between Taunton and Tiverton Parkway. Some bus services will be extended to run to / from Exeter St Davids.
Customers travelling on these routes are advised to check journey times before travelling as your journey times will have changed.
Saturday 26 February LONDON PADDINGTON TO THE WEST OF ENGLAND
Line closed Taunton to Tiverton Parkway with buses replacing trains. London Paddington to West of England services diverted with extended journey times
This page hasn't been updated for a couple of weeks now and only shows alterations to Friday 4th of March only with only the briefest of summaries for each piece of work taking place which is pretty poor when there are
TOCs▸ who have information on forthcoming engineering taking place in May! Come on FGW sort it out. You encourage customers to obtain information about timetable alterations and engineering work from your website so its time to improve this part of your website.
FGW do many things well but provision of providing information is pretty lacking at times and needs to be improved.