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Author Topic: Keeping Commuters happy!  (Read 16924 times)
Commuting Bookworm
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« on: November 11, 2010, 13:08:18 »

I have a question, I imagine that most of the money comes from us comuters. We certainly use the trains more than most. We are doing our bit for the carbon foot print in the UK (United Kingdom). So would it not be a good idea for us to be respected, cherished and perhaps even looked after and valued?

Now I know we get reductions in our fares if we buy month+ tickets, which is great (never enough but...) however we do have to put up with the cramped conditions on trains, delays and then often having to work our lunch hours to make up time becuase our trains have been delayd, therefore would it not be nice if, by holding a season photo card, it would enable us to have a discount on other train journeys that we perhaps make outside of our usual commute. It would just be a little thank you, a little perk to show that we are valued?

Also, what about a commuters lounge? Somewhere we could show our ticket, gain access in the warm and dry, and perhaps discounted coffee & Tea, especially if we are there becuase of delayed trains or worse still cancelled ones.

Is this really barmy? wishful dreaming, or something to campaigne for? Any thoughts?  Wink
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IndustryInsider
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« Reply #1 on: November 11, 2010, 13:20:26 »

There's already a Network Gold Card (and Partners card for an extra ^1) if you have an annual season ticket within the former NSE (Network South East) area.
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« Reply #2 on: November 11, 2010, 13:53:19 »

I like the idea of a commuters lounge..
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paul7575
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« Reply #3 on: November 11, 2010, 13:53:50 »

I have a question, I imagine that most of the money comes from us comuters. We certainly use the trains more than most. We are doing our bit for the carbon foot print in the UK (United Kingdom). So would it not be a good idea for us to be respected, cherished and perhaps even looked after and valued?

Now I know we get reductions in our fares if we buy month+ tickets, which is great (never enough but...)

On the Southampton to Waterloo route, regular commuters pay 40% of the walk up price for a seven day season. Approx ^100 for seven days vs ^50 for an Anytime return, from memory.
 
What that says to me is that regulation of prices has led to the season being incredibly good value, and if holders can't cope with travelling in trains with every seat taken and a few people standing they should get a different job...

Paul
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grahame
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« Reply #4 on: November 11, 2010, 14:08:47 »

Now I know we get reductions in our fares if we buy month+ tickets, which is great (never enough but...)

Reductions for season tickets can already exceed 75%.   How much more do you want?

See:  http://www.firstgreatwestern.info/coffeeshop/index.php?topic=4520.0

As someone who travels quite a lot, but doesn't have a regular journey so can't take advantage of season ticket discounts, I'm somewhat envious os those who's journeys happen to be on the same route each time and so can get these enormous discounts.   I feel unduly stung most of the time - as if I'm playing uphill all the time!
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« Reply #5 on: November 11, 2010, 14:31:09 »

There's already a Network Gold Card (and Partners card for an extra ^1) if you have an annual season ticket within the former NSE (Network South East) area.

Does anyone know if there is anything like this on FGW (First Great Western)?
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paul7575
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« Reply #6 on: November 11, 2010, 14:44:30 »

There will be for those areas of FGW (First Great Western)'s network within the Network Card area.

http://www.railcard.co.uk/clientfiles/File/map.pdf

Paul
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inspector_blakey
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« Reply #7 on: November 11, 2010, 15:56:22 »

I've written a couple of long screeds here about how commuters are really something of a problem for the railway. What is boils down to is this:

1. Commuters with season tickets get a whopping discount compared to walk-up fares
2. They travel at peak times, morning and evening

To give every commuter a seat would require vast amounts of rolling stock that would make perhaps only one or two revenue journeys a day (so over a week perhaps just 10 productive trips), then spend the rest of the time either running around empty using electricity/fuel or sitting in a siding, all the while costing money for maintenance, capital costs etc.

There's nothing new here, it's always been the same. Bluntly, it's not affordable, economic or even feasible to give all commuters a seat. The late Gerry Fiennes wrote about this dilemma during his railway career (which started out on the LNER» (London North Eastern Railway - about) in the 1930s and continued until he reached very senior positions in BR (British Rail(ways)) management in the 1960s before being de-frocked by Barbara Castle for writing a somewhat controversial memoir, I tried to run a railway).

Edited to add...

Re the Gold Card, looks like the whole of the North Downs line qualifies, so from what I infer about your journey if you had an annual season it would be a Gold Card.

FGW (First Great Western) also runs occasional promotions for season ticket holders such as this one which from a quick read looks like it allows travel anywhere on the FGW network in first class for GBP20.00 return at weekends, although I haven't read the small print.
« Last Edit: November 11, 2010, 17:49:03 by inspector_blakey » Logged
bigdaz
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« Reply #8 on: November 11, 2010, 18:57:19 »

I seem to recall an article several years ago, where fares expert, Barry Doe, suggested people may like to buy an annual season ticket between two of the cheapest stations to receive the benefits of the gold card.

How here's one for those with NFM07....

I believe the cheapest annual season you can get within the former NSE (Network South East) area is Newhaven Town to Newhaven harbour which is ^132. 

Anyone do better than that?
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Timmer
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« Reply #9 on: November 11, 2010, 19:17:08 »

Ryde Pier Head to Ryde Esplande is the one that often gets quoted as the cheapest annual season ticket you could buy in the former NSE (Network South East) area.
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inspector_blakey
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« Reply #10 on: November 11, 2010, 19:26:40 »

Esplanade to Pierhead shows at GBP 208.00 in NFM07, so looks like the Newhaven ticket is cheaper, assuming those are both in the Network area.
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JayMac
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« Reply #11 on: November 11, 2010, 19:44:13 »

Ryde Esplanade to Ryde St John's Road is also only ^132 for 12 month season.
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« Reply #12 on: November 11, 2010, 19:47:51 »

Ryde Esplanade to Ryde St John's Road is also only ^132 for 12 month season.
That's the one.
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broadgage
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« Reply #13 on: January 21, 2011, 12:50:18 »

Season tickets are indeed very heavily discounted and can be worthwile for relatively limited use.
As an example, first class single London to Taunton is about ^150, and a weekly season is ^600. Two days use would just about justify the season ticket, and three days would give a large saving.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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« Reply #14 on: January 21, 2011, 14:51:45 »

commuters often pay the least (via massive discounts for season tcikets) and cost the most to carry (cos they travel at the busiest times)

I wouldn't favour privileging them any further.
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