Oh dear First Great Western

[whole diary]

[johoare]

"The rot" seems to be heading earlier and earlier.. Fingers crossed it doesn't reach those early trains 

[eightf48544]

Interesting comments re lateness getting to hit earlier and earlier trains.

It seems to be drifting back to 5 years ago when I retired. After having spent just under 30 or so years travelling on a train from Taplow ataround 07:23  arriving Padd around 07:56 in my last  last year of travel due to additonal stops added "to my train" and it not arrivng at Padd until 8:10 or later I was travelling on the 06:45!

Times I did travel later we were inevatably late. The problem being the Slough fasts  on the Relief line, if the first flight of trains were late the next flight started catching them up before Padd. I graphed the timetable out of interest and the main problem seemed to be the Greenford appeared to be booked at Wet Ealing at the same time the Slough fast was crossing the junction. So if any of the previous trains were late these two trains would be late and hence the next flight would suffer a knock on delay.

 

[adc82140]

"The rot" seems to be heading earlier and earlier.. Fingers crossed it doesn't reach those early trains

Do you think we should start a thread to log the lateness of certain trains and reasons given. Perhaps we could then see if there are any trends?

BTW^▸ (by the way) there is a "meet the manager" at Twyford sometime next week. Would go myself, but I'm on night shifts. It'd be interesting to see what they have to say for themselves this time.

[johoare]

I think logging the lateness of trains could work.. I started doing that with the 8.34 which is late most days but it seemed to be very onesided.. just me entering delays but no feedback...so I kind of lost interest a bit..

Maybe people here could suggest likely candidates for trains that are late more often than not to log? I can certainly think of a few..

[johoare]

Well today I got the 8am train from Maidenhead to Paddington.. It all went really  well.. We arrived about 8.25 so all good.. for once.. well done FGW^▸ (First Great Western)..

The only slight concern I have is that when I got to the station and the 8am departure was already on the platform 4 board... And I vaguely heard an annoucement that the next train on that platform would be the 7.55 (I think)... So anyway eventually a train turned up.. It  was a turbo.. The 8am non-stop departure was still advertised.. People got on.. people then got off.. Then a man had to run all the way to the front of the train to find out actually where it was going.. His son needed to get to Burnham.. The train doors had just been shut and locked.. Apparently the train was going to Burnham so the doors were unlocked again so the child could get on.. The father then told someone that he'd "asked downstairs" which at Maidenhead means in the main ticket office, and no-one knew where that train was going to...!!! oh dearie me...when will FGW learn???

[IndustryInsider]

oh dearie me...when will FGW^▸ (First Great Western) learn???

The new CIS^▸ (Customer Information System) system, to be installed shortly, will go a long way to resolving problems with working out what train is at the platform at any time.  Along with most other stations running the 'old' Thames Trains system, information has been patchy at best lately.

[adc82140]

For some reason, the CIS^▸ (Customer Information System) no longer recognises the 07:54 stopper to Paddington, and skips immediately to the 08:00 once the 07:46 has left. This is a recent thing over the last couple of weeks.

[johoare]

marvellous!