Disabled man films Northern Rail refusal to help boarding train in Manchester

[whole diary]

[Tim]

I've spoken to someone who knows the guard concerned, the passenger is banned from busses and black cabs in the area for similar abuse, it's what happened BEFORE the video started, yes the guard may have reacted a little unprofessionally but we are all human, the guard has had an appology from Northern and there were previous issues with the particular passenger where he nearly came off the ramp at Guide bridge which isn't a fully accesible station!!!

Thanks vacman for keeping up with the story and posting this.

An object lesson to us not to prejudge these situations.

[Btline]

I few years ago, this clip was uploaded to YouTube. I remember being startled by it at the time, so I was wondering whether anyone knew if they got to the bottom of it?

I've posted it, because I "bumped into" the clip on YouTube and it reminded me.

http://www.youtube.com/watch?v=S8fTfKGGZ7U

[JayMac]

Enough on this matter has been said in the media, on the Digital Spy forum and over at RailUK.

Only conclusions came from the wheelchair user himself. Northern trains maintained a dignified silence after the initial media hoo-ha. He has said the matter is resolved, but we will never know how exactly as Northern have remained tight lipped and rather more dignified than Mr Khaliq.

Qamar Khaliq (aka tonyaryan on the two above mentioned forums) did not come across particularly well when debating on those forums. He displayed inconsistencies with his story, was abusive to those who challenged his side of the story and failed to acknowledge that he was putting himself and the child on his lap in danger by using a potentially overloaded powered wheelchair on a ramp into and out of a Class 142. That's to say nothing about the problems of using said ramp on a 142 at his destination station. Something that was explained to him at the time, with an alternative (a few minutes later, Class 323) service being much better suited to his particular journey.

[EBrown]

This reminds me of the regular failings of South Eastern, particularly at Ashford Intl. I find it quite worrying that one of the largest stations SET^▸ (Super Express Train (now IET)) runs regularly fails to have staff available to provide ramp access etc (specially when it has been requested in advance).

[Btline]

Thanks BNM. Didn't realise/ forgot there was a thread already.

[JayMac]

Thanks should go to Chris from Nailsea. He merged the topics. He's much better at it than me. 

[Chris from Nailsea]

Years of experience, old boy. 

[Btline]

And I've given him plenty of practice...

[Chris from Nailsea]

One of my tasks on this forum is tidying up after Btline ... 

[vacman]

In the end i believe the guard was  given a full apology from Northern (as i read on another forum) as the passenger had been abusive etc BEFORE he started filimng then made himself out to be an angel once he started filming.