New Customer Information Systems

[whole diary]

[Electric train]

Maidenhead has had a team of contractors work at it for the last few weeks.  New cable tray on Plat 4 (up in the roof) new PA^▸ (Public Address (broadcast loudspeaker announcements) or Passenger Assist (railway staff providing physical assistance to passengers with mobility issues), depending on context) loudspeakers strewn (to a plan no doubt) about the platforms

[James Vertigan]

I'll confirm that Twyford, Langley, Iver, Southall, and Hanwell have all recently received their new CIS^▸ (Customer Information System) systems.  Stations not yet fitted/fully working in the Thames Valley are Goring & Streatley, Maidenhead, West Drayton, Hayes & Harlington, West Ealing, Ealing Broadway and Acton Main Line.

Does that mean they're working on a line by line basis and those that haven't had the full upgrades completed will see them in the not too distant future?

[Oxman]

I suspect the CIS^▸ (Customer Information System) work at Goring and Streatley is being held back pending completion of the repairs to the footbridge, which is used as a cable route. A temporary footbridge has been erected to allow renewal of the decking on the permanent bridge.

[IndustryInsider]

Does that mean they're working on a line by line basis and those that haven't had the full upgrades completed will see them in the not too distant future?

Seems totally random to me, with a slight bias towards the smaller stations first.  Common sense would have dictated that the likes of Maidenhead and Ealing Broadway would have been towards the top of the list, but sadly not.  Still, not too long to wait now, and I repeat that the specification for the new system is excellent with plenty of displays on all platforms.

[lordgoata]

I suspect the CIS^▸ (Customer Information System) work at Goring and Streatley is being held back pending completion of the repairs to the footbridge, which is used as a cable route. A temporary footbridge has been erected to allow renewal of the decking on the permanent bridge.

Oh is that all they are doing ? I thought they were replacing the whole thing due to the clearance for electrification ? Not that they actually seem to have done anything for the past several weeks mind you ...

As for the CIS, considering it hardly ever worked and was wrong when it was working, its hardly a loss not having it at the moment!

[ChrisB]

I thought it was being done for increased clearance fir freight?

[Steve Bray]

There was installation work going on at Dorking West yesterday; nothing though at the better-used Dorking Deepdene.

[chrisoates]

Bodmin Parkway - nice new LED now/next display on each platform plus a large summary board outside the ticket office BUT the voices  !!!!
I don't recognize the girls voice at all...she announces St Germans as S A I N T GEEER MANS  and Lostwithiel as Lost whistle...utterly inexcuseable but only to be expected these days - I've got  Ipod guides to Cornwall & Devon which equally mangle place names. 

[Oxman]

Have confirmed that work on G&S footbridge is only refurbishment. Clearance for the freight route was not needed - was not an issue. Nothing being done in this work for electrification clearance - probably far too early for that.

I'm told that the refurbishment work is uncovering a few problems. I'm not surprised - it certainly seemed to me in need of urgent attention. This will no doubt delay the installation of ther new CIS^▸ (Customer Information System).

[ChrisB]

This week's update -

Installations last week: PA^▸ (Public Address (broadcast loudspeaker announcements) or Passenger Assist (railway staff providing physical assistance to passengers with mobility issues), depending on context) at Langley, CIS^▸ (Customer Information System) at Dawlish, CIS and PA Iver
Installations planned for this week: CIS and PA at Maidenhead, Bedwyn and Dorking West, CCTV^▸ (Closed Circuit Tele-Vision) at St Budeaux.

[Electric train]

Have confirmed that work on G&S footbridge is only refurbishment. Clearance for the freight route was not needed - was not an issue. Nothing being done in this work for electrification clearance - probably far too early for that.

I'm told that the refurbishment work is uncovering a few problems. I'm not surprised - it certainly seemed to me in need of urgent attention. This will no doubt delay the installation of ther new CIS^▸ (Customer Information System).

I traveled through G & S on my way to Didcot during the bank holiday, my carriage was right under the footbridge ........... there did not seem to be much in the way iron left in a lot of the structure.  I would have thought with such a major refurb the opportunity would have been taken the get the electrical clearances, of course it may well be ok without being raised

[johoare]

Maidenhead has a new departures board in the ticket hall that is actually working, and some up on the platforms that are still covered in plastic.. So hopefully won't be too long. And when I got back this evening I heard the new "bing bong" type of announcements.. Sorry I know that's not the technical term but it sounds like the ones at Slough as they've had the new system for a while..

[JayMac]

Was this new 'bing bong' in the style of Ruth Madoc from Hi-De-Hi? 

[johoare]

  erm... maybe? 

[lordgoata]

I traveled through G & S on my way to Didcot during the bank holiday, my carriage was right under the footbridge ........... there did not seem to be much in the way iron left in a lot of the structure.  I would have thought with such a major refurb the opportunity would have been taken the get the electrical clearances, of course it may well be ok without being raised

The whole bridge is knackered - when everyone piles off of there at the evening, the whole thing bounces like crazy - although no where near as bad as the lovely sway the temporary bridge has! I can't believe they are not taking the opportunity to replace the whole thing though.

When I got off last night, there were a two elderly couples just in front of me, and they were commenting how slow its all going, but how they are looking forward to the new bridge. I think everyone is expecting it to end up like Twyford!

There will be a lot of bemused people if we just end up with a new floor methinks