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Train RunningCancelled
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Great Western Coffee Shop > All across the Great Western territory > Across the West > New Customer Information Systems
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IndustryInsider
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« Reply #300 on: January 16, 2011, 11:22:08 »
Quote from: willc on January 13, 2011, 22:56:50
Teresa Ceesay tells me the new system is being installed at Evesham this week.

Evesham now working.
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« Reply #301 on: January 19, 2011, 11:54:20 »
 A new (different type) information display at Charlbury, a colour flat screen housed where the old indoor CIS▸ (Customer Information System) VDU was located, seems to be consistent with the new orange dot matrix. We also still have the web based screens (3 of them) facing inwards or outwards of the windows of the ticket office but this morning there were showing the 0952 as being on time but starting from Oxford rather than showing cancelled at CBY, later before the 1008 departed (late) the web based screens failed.
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« Reply #302 on: January 21, 2011, 09:29:16 »
well, the two newer screens were useless this morning, missing the 0835 CBY to PAD» (Paddington (London) - next trains) completely. Older web based system was not only working but showing correctly that it passed Ascot a few minutes late and was on route to CBY with 8 carriages.
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« Reply #303 on: January 21, 2011, 10:44:04 »
I'm sure the fact that there was an article yesterday in the Maidenhead advertiser (after two letters on the subject last week) about the lack of information at Maidenhead for the last couple of months bears NO relation to the fact it was working this morning for the first time in ages (it's a pity the trains weren't though)  Roll Eyes
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Anthony W
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« Reply #304 on: January 28, 2011, 12:46:53 »
Bramley on the Reading-Basingstoke line new CIS▸ (Customer Information System) were installed yesterday and all working at 0610 this morning. We also have a new PA▸ (Public Address (broadcast loudspeaker announcements) or Passenger Assist (railway staff providing physical assistance to passengers with mobility issues), depending on context) system pre-announcing the train twice and as it arrives. Not sure how the people in the houses next to the station feel about this !

Also the location on Platform 1 (from Basingstoke towards Reading) of the CIS sign makes no sense - hidden behind both a lamp post and the new PA system ...it's also down the far end of the platform  Huh
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Louis94
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« Reply #305 on: January 28, 2011, 12:59:43 »
Quote from: Anthony W on January 28, 2011, 12:46:53
Bramley on the Reading-Basingstoke line new CIS▸ (Customer Information System) were installed yesterday and all working at 0610 this morning. We also have a new PA▸ (Public Address (broadcast loudspeaker announcements) or Passenger Assist (railway staff providing physical assistance to passengers with mobility issues), depending on context) system pre-announcing the train twice and as it arrives. Not sure how the people in the houses next to the station feel about this !

Also the location on Platform 1 (from Basingstoke towards Reading) of the CIS sign makes no sense - hidden behind both a lamp post and the new PA system ...it's also down the far end of the platform  Huh

Interesting placement, Is there any signals in the station area, as I could be so it does not block the sighting of the signal.

I thought Bramley always had a PA, or was it recently turned off? Any ideas who the voice is?
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IndustryInsider
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« Reply #306 on: January 28, 2011, 13:05:05 »
Quote from: Anthony W on January 28, 2011, 12:46:53
Bramley on the Reading-Basingstoke line new CIS▸ (Customer Information System) were installed yesterday and all working at 0610 this morning.

Yes, and another very strange choice of location.  They seem to be deciding where to put them by pinning the tail on a donkey with a FGW▸ (First Great Western) route map tattoo!
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« Reply #307 on: January 28, 2011, 13:10:33 »
Henley now up and working today.

Was told by platform staff at Maidenhead that they don't expect the system to be installed there until March !
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IndustryInsider
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« Reply #308 on: January 28, 2011, 13:37:20 »
That tallies roughly with what I was told, but I suppose it's nearly February, so it could be up and running in just over a month.
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« Reply #309 on: January 28, 2011, 18:00:40 »
It seems that station on the Didcot patch are getting done might have a lot to do with that having new computerised system where as Slough Panel is electromechanical relays with hybread bit added over the years
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Louis94
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« Reply #310 on: January 28, 2011, 19:14:45 »
Quote from: Electric train on January 28, 2011, 18:00:40
It seems that station on the Didcot patch are getting done might have a lot to do with that having new computerised system where as Slough Panel is electromechanical relays with hybread bit added over the years

Sorry to go off topic, but would you mind explain what the overall difference is, and how it effects the information systems, and also what is a hybread bit? Hope you dont mind explaining  Cheesy
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johoare
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« Reply #311 on: January 28, 2011, 23:10:47 »
Quote from: coachflyer on January 28, 2011, 13:10:33
Henley now up and working today.

Was told by platform staff at Maidenhead that they don't expect the system to be installed there until March !

I was told by FGW▸ (First Great Western) customer services it'll be Spring for Maidenhead.. So let's hope it's early Spring.. We've been quite a long time without proper information.. Grin
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Ollie
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« Reply #312 on: January 28, 2011, 23:15:55 »
Quote from: johoare on January 28, 2011, 23:10:47
Quote from: coachflyer on January 28, 2011, 13:10:33
Henley now up and working today.

Was told by platform staff at Maidenhead that they don't expect the system to be installed there until March !

I was told by FGW▸ (First Great Western) customer services it'll be Spring for Maidenhead.. So let's hope it's early Spring.. We've been quite a long time without proper information.. Grin
I know of some people who just send a text to a member of FGW staff to ask what's happening Tongue
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Chris from Nailsea
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« Reply #313 on: January 28, 2011, 23:16:56 »
Isn't spring when the clocks go back?  Roll Eyes
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William Huskisson MP▸ (Member of Parliament, or Mile Post - a method of measuring the railway in miles and chains from a starting point - usually London, depending on context) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: Stop, Look, Listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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« Reply #314 on: January 28, 2011, 23:17:45 »
Quote from: chris from nailsea on January 28, 2011, 23:16:56
Isn't spring when the clocks go back?  Roll Eyes
Ahem!!! we wish  Grin Wink Roll Eyes
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