New Customer Information Systems

[whole diary]

[inspector_blakey]

A case in point some years ago was when the Severn Valley Railway was refused planning permission to build a large carriage shed with all the architectural merit of a portakabin. They were able to go ahead and build it anyway because of the powers given to railway companies by those legal instruments that willc mentioned.

[Louis94]

I do wish that the planning documents were more openly available!

But in most cases involving the CIS^▸ (Customer Information System), there is no need for planning applications, as the railways can pretty much do what they like on their own property - courtesy of 19th century Acts of Parliament authorising their construction. It is only in cases where there are listed buildings, such as Charlbury, that they have to make a formal application.

Ah I see! Thanks for explaining that willc.

[standclearplease]

Telent were at Worle earlier doing some work.. apparently to do with the new CIS^▸ (Customer Information System) according to some guy I overheard talking to the workmen.

[IndustryInsider]

Charlbury is on the list for the 'proper' system as at Kingham and Moreton isn't it?  Though I expect they'll wait until the new platform is built before installing it.

Well, I was wrong about delaying the installation at Charlbury as it's up and running already.  Honeybourne and Ascott have also received their shiny white boxes with integral train running monitor, so a further visit will be required to all three stations when the new platforms have been built.

[Louis94]

Charlbury is on the list for the 'proper' system as at Kingham and Moreton isn't it?  Though I expect they'll wait until the new platform is built before installing it.

Well, I was wrong about delaying the installation at Charlbury as it's up and running already.  Honeybourne and Ascott have also received their shiny white boxes with integral train running monitor, so a further visit will be required to all three stations when the new platforms have been built.

When you say Charlburys system up and running already, do you mean the next train indicator is on the platform?

and surely having a Help Point with a screen is over doing it abit at Ascott, with only 1 train each way a day?

[IndustryInsider]

When you say Charlburys system up and running already, do you mean the next train indicator is on the platform?

Yes.

[willc]

surely having a Help Point with a screen is over doing it abit at Ascott, with only 1 train each way a day?

No. Not when it will be getting several more trains a day each way from next year, and hopefully some reinstated Saturday services as well.

[Louis94]

Oh right! Sounds brilliant news!

[eightf48544]

No CIS^▸ (Customer Information System) (Old style) Taplow this am.

Chris Green clock long gone.

Only "Official Time" in booking office. Whch you can just about see through the door when closed.

[IanL]

Charlbury is on the list for the 'proper' system as at Kingham and Moreton isn't it?  Though I expect they'll wait until the new platform is built before installing it.

Well, I was wrong about delaying the installation at Charlbury as it's up and running already.  Honeybourne and Ascott have also received their shiny white boxes with integral train running monitor, so a further visit will be required to all three stations when the new platforms have been built.

The help point is ready, but doesnt contain a departures screen, the only departures info we have are two screens in the ticket office facing out through windows, these are similar to the newer ones contained in some help points (eg Hanborough). We are promised a system similar to that at Oxford (orange next train scrolling displays) and they have removed the old VDU on a post near the goldfish pond but not installed its replacement yet.

[IndustryInsider]

We are promised a system similar to that at Oxford (orange next train scrolling displays) and they have removed the old VDU on a post near the goldfish pond but not installed its replacement yet.

Erm, yes they have!     Identical to displays at Moreton/Kingham, and in the position of the old CRT^‡(resolve) monitor.

[IanL]

Oh no they hadnt.....yesterday anyway! Will check on way home today, didnt check this morning as I was running late.

[IndustryInsider]

Oh no they hadnt.....yesterday anyway! Will check on way home today, didnt check this morning as I was running late.

Honestly, Ian - it was working at 7pm last night.  I'd only had one pint!

[TheLastMinute]

Erm, yes they have!     Identical to displays at Moreton/Kingham, and in the position of the old CRT^‡(resolve) monitor.

Oh no they hadnt.....yesterday anyway! Will check on way home today, didnt check this morning as I was running late.

I thought it was at least another few weeks before panto season started....     

TLM

[IanL]

Oh no they hadnt.....yesterday anyway! Will check on way home today, didnt check this morning as I was running late.

Honestly, Ian - it was working at 7pm last night.  I'd only had one pint!

Sorry, I meant that I only checked yesterday morning, on my way home it is dark and in a rush to get home (1 mile walk). Will make special effort to check tonight.