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Great Western Coffee Shop > All across the Great Western territory > Your rights and redress > How Northern Ireland (Translink) Deals With Delays & Complaints
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Author Topic: How Northern Ireland (Translink) Deals With Delays & Complaints  (Read 7873 times)
Lee
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« on: September 20, 2007, 11:26:28 »
I thought that the link below made for an interesting comparison.
http://news.bbc.co.uk/1/hi/northern_ireland/7003301.stm
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Graz
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« Reply #1 on: September 20, 2007, 13:20:41 »
Well, of course Translink did the right thing so not to inconvenience other passengers. But why did a 20 minute delay make the news- especially that it was at no fault of the operator? To me it sounds like the standards are much higher in Northern Ireland!
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vacman
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« Reply #2 on: September 20, 2007, 13:48:59 »
Quote from: Graz on September 20, 2007, 13:20:41
Well, of course Translink did the right thing so not to inconvenience other passengers. But why did a 20 minute delay make the news- especially that it was at no fault of the operator? To me it sounds like the standards are much higher in Northern Ireland!
think he should try travelling from Cardiff to Pompey a few times a week!
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Lee
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« Reply #3 on: September 20, 2007, 14:25:52 »
Quote from: vacman on September 20, 2007, 13:48:59
think he should try travelling from Cardiff to Pompey a few times a week!

Or indeed from Pompey to Cardiff where todays 1322 passengers can travel in luxury aboard a Class 150 unit.......
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vacman
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« Reply #4 on: September 20, 2007, 15:44:35 »
Quote from: Lee Fletcher on September 20, 2007, 14:25:52
Quote from: vacman on September 20, 2007, 13:48:59
think he should try travelling from Cardiff to Pompey a few times a week!

Or indeed from Pompey to Cardiff where todays 1322 passengers can travel in luxury aboard a Class 150 unit.......
look on the bright side, at least it's not a 142................ yet!
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Timmer
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« Reply #5 on: September 20, 2007, 17:22:39 »
Quote from: Lee Fletcher on September 20, 2007, 14:25:52
Or indeed from Pompey to Cardiff where todays 1322 passengers can travel in luxury aboard a Class 150 unit.......
As you say what luxury for those passengers and could we see this event happening more once the batch ex-Wessex 158s head up North?
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