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Author Topic: Castle Cary station - services, incidents, facilities, car parking and awards (merged topic)  (Read 93220 times)
Lee
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« on: September 08, 2007, 15:58:37 »

Castle Cary has won the Small Station of the Year in the National Rail Awards (link below.)
http://www.firstgreatwestern.co.uk/NewsItem.aspx?id=540

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« Reply #1 on: September 09, 2007, 08:26:43 »

Thats brilliant!
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Jim Smiley
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Lee
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« Reply #2 on: November 27, 2007, 17:41:53 »

Well , I have had a look for myself , and I have to say that they thoroughly deserve it. The station is immaculately kept , with hanging flower baskets and general greenery which must look great in summer. The waiting room was clean & warm with lots of historical and current information about the station and the local area.

Best thing of all?

The member of station staff did the following :

- Asked each passenger where they were going , told them how their train was running and what platform to wait on.

- Came out again to remind us that our train was due very soon.

- Made an announcement over the tannoy as the train was approaching.

That's what I call service.
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« Reply #3 on: November 27, 2007, 17:45:43 »

That's what I call service.
Shows that there are still some parts of this country where you can find that elusive word 'service' to describ a company, place, person etc.
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Jim
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« Reply #4 on: November 27, 2007, 21:53:00 »

That's what I call service.
Shows that there are still some parts of this country where you can find that elusive word 'service' to describ a company, place, person etc.
Is it really down to the company though - the person more likely...

I bet the person who complimented it didn't write the bloody press about the good points though Roll Eyes
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Lee
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« Reply #5 on: November 28, 2007, 09:51:20 »

That's what I call service.
Shows that there are still some parts of this country where you can find that elusive word 'service' to describ a company, place, person etc.
Is it really down to the company though - the person more likely...

I bet the person who complimented it didn't write the bloody press about the good points though Roll Eyes

Care to elaborate , Jim? If you are reffering to me , I was there on Monday and saw it all myself. They are my words , not taken from any other source.
« Last Edit: November 28, 2007, 12:43:57 by Nick Field » Logged

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Jim
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« Reply #6 on: November 28, 2007, 15:15:25 »

That's what I call service.
Shows that there are still some parts of this country where you can find that elusive word 'service' to describ a company, place, person etc.
Is it really down to the company though - the person more likely...

I bet the person who complimented it didn't write the bloody press about the good points though Roll Eyes

Care to elaborate , Jim? If you are reffering to me , I was there on Monday and saw it all myself. They are my words , not taken from any other source.

No Lee, not trying to blame you for that! Thank you for reporting your good expierence. But it happens every day somewhere around the region, but only bad parts of FGW (First Great Western) seem to get around!
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« Reply #7 on: November 28, 2007, 17:52:48 »

No Lee, not trying to blame you for that! Thank you for reporting your good expierence. But it happens every day somewhere around the region, but only bad parts of FGW (First Great Western) seem to get around!
You mean there are good parts of FGW?  Wink
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Lee
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« Reply #8 on: April 28, 2008, 10:58:21 »

From the FGW (First Great Western) website :

Line problem at Castle Cary.
Train services at Castle Cary are being disrupted due to over-running engineering works. Engineers are working as fast as possible to restore services to normal. Delays of up to 30 minutes can be expected.

08:11 Weymouth to Great Malvern due 12:30
This train will be started from Dorchester West.It will no longer call at: Weymouth and Upwey.This is due to earlier over-running engineering works.
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swlines
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« Reply #9 on: April 28, 2008, 11:07:37 »

Departed Dorchester about 25 mins late, now running 50 mins late at Oldfield Park.
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dorsetbeachcomber
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« Reply #10 on: October 13, 2011, 21:28:45 »

SPAD (Signal Passed At Danger) this evening at Castle Cary.  Passengers had to leave the 3-car 158 (the 18.05 to Weymouth) and wait for the next train, the 2-car 150 at 19.06 to Weymouth.

I had alighted from the train from Plymouth and wondered why there were so many passengers on platform 2 waiting for the 19.06 to Weymouth!  The 158 was still in the adjacent platform.  The service from Weymouth at 20.21 to Bristol TM(resolve) was cancelled.
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Chris from Nailsea
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« Reply #11 on: October 14, 2011, 20:47:17 »

Hmm.  Thanks for your post, dorsetbeachcomber.  Smiley

However, before we rush in to comment on this particular incident, I understand it is currently a bit of a grey area.

FGW (First Great Western) described it as a fault on the train rather than an operating incident.

Benefit of the doubt, and all that.  Lips sealed
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« Reply #12 on: October 14, 2011, 23:10:27 »

actually chris.... the information provided was 'an incident currently under investigation'
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Chris from Nailsea
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« Reply #13 on: October 14, 2011, 23:40:08 »

Exactly. Best not to suggest it was a SPAD (Signal Passed At Danger) at this stage, eh?  Lips sealed
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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« Reply #14 on: December 04, 2011, 16:57:04 »

Fast ticket machines have been installed at most stations in Somerset with the exception of Castle Cary.  It can be very busy there, so why no machine.  Can anybody offer an explanation?
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