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  • Oxford/Botley Road completion: August 24, 2026
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Author Topic: Oxford station - facilities, improvements, parking, incidents and events - merged posts  (Read 502770 times)
IanL
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« Reply #30 on: February 03, 2009, 09:35:16 »

Well, The Hanborough information point screen looks very much like the small information screens at Charlbury that come with a FGW (First Great Western) official notice that they dont always show the correct information (and frequently lose trains).

But back to the original subject, the last two days the old Oxford concourse display has had its favourite error message "Thames trains apologise this display not in use", how that message is still in the software after 4? years of the FGW franchise I dont know. All the old platform screens switched off or covered in out of order notices. The new CIS (Customer Information System) flatscreens were working on the concouse, but these dont exist on P1 or P3 yet and the one on P2 was static showing a picture rather than cycling through messages and train information.
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G.Uard
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« Reply #31 on: February 03, 2009, 10:29:50 »

Our West units also have Wessex announcements stored on the internal 'Digital Doris'.  At seat trolley refreshment service on a 150! LMAO!!
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« Reply #32 on: February 03, 2009, 17:34:19 »

Our West units also have Wessex announcements stored on the internal 'Digital Doris'.  At seat trolley refreshment service on a 150! LMAO!!
Ah the days of a trolley service on the Bristol to Weymouth line. Operated by the people who run or ran the shop in Weymouth station ticket office I believe?
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G.Uard
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« Reply #33 on: February 04, 2009, 04:37:45 »

Our West units also have Wessex announcements stored on the internal 'Digital Doris'.  At seat trolley refreshment service on a 150! LMAO!!
Ah the days of a trolley service on the Bristol to Weymouth line. Operated by the people who run or ran the shop in Weymouth station ticket office I believe?

I didn't know it was that much of a 'corner shop' operation, but passengers still refer to it. 

OK, in fairness, it was a generic announcement and there are other electronic gems as well.  Like the full ticket check announcement, which some playful colleagues will activate at Lawrence Hill on BRI» (Bristol Temple Meads - next trains) bound services when a 'new' guard is on the train.  I hear that the resulting look of absolute panic is much appreciate by old hands.  Ah! the cut and thrust of railway humour!  Angry
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« Reply #34 on: February 04, 2009, 11:49:52 »

Still not working this morning, however the message now reads "Great Western apologise this screen is not working". Perhaps someone at FGW (First Great Western) reads this!
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« Reply #35 on: February 04, 2009, 15:31:22 »

Still not working this morning, however the message now reads "Great Western apologise this screen is not working". Perhaps someone at FGW (First Great Western) reads this!

It's also been known to display that 'Connex apologises that this screen is not in use' - poor old Connex, I mean, they made a right balls-up of their franchise, but I don't think they can be to blame for delays at Oxford!

On a more positive note, installation of the new system has now started with support brackets being installed at the north end of platform 1.
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« Reply #36 on: February 04, 2009, 23:11:02 »

On a more positive note, installation of the new system has now started with support brackets being installed at the north end of platform 1.

Good to hear that. I was wondering when they new system would actually see the light of day: there have been posters up about its introduction for months!
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« Reply #37 on: February 09, 2009, 20:16:03 »

Amey technicians crawling all over Oxford station the past few days and supports for the screens standing ready along platforms 1 and 3.

There is a display all about it set up next to the ticket windows. Was most impressed by the mock-up departure board it features - with trains to Moreton at nine and 52 minutes past the hour, every hour! Hope it's true. Don't know what happened to Worcester trains though...
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« Reply #38 on: February 12, 2009, 00:22:46 »

And some of the displays on the platforms are in place now - look similar to those fitted at Reading, which the new system is based on.
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« Reply #39 on: February 12, 2009, 23:25:37 »

And some of the displays on the platforms are in place now - look similar to those fitted at Reading, which the new system is based on.

Yes I spotted them earlier. Much better that monitor type VDU's as they can be viewed from much further away. There's two separate displays for platform three. Hopefully that will mean that 'front' and 'rear' trains can be displayed separately to avoid confusion.

Oh, and I was pleased to see the display for the north end of platform 2 uses a bracket that was originally installed in the early 90's when BR (British Rail(ways)) was going to replace the old system that had been installed in the early 80's. The project had been designed, the brackets put in place all over the station and then BR shelved the project because they had ran out of money! The old system was eventually replaced by Thames Trains in 1997 but the bracket wasn't required. Ever since then it has stood there looking lonely supporting nothing but a telephone.
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« Reply #40 on: February 13, 2009, 12:47:28 »

Nice. It'll be a pleasant change to have a reliable CIS (Customer Information System) installed at last! Hopefully it will make life much easier for the station staff as well, and avoid them being beseiged by crowds of confused passengers asking where the next train's going.

I wonder whether we'll get Phil Sayer or Celia Drummond as the voice... (see thread on Digital Doris elsewhere!)
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« Reply #41 on: February 13, 2009, 13:02:44 »

I would have thought a simple 'System not yet commissioned' sticker on each of the new screens would be sensible though. Any unknowing visitor to the station would just assume they'd broken down.
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« Reply #42 on: February 13, 2009, 14:28:03 »

Whilst I agree that the new screens look promising I will hold my vote until I see if the information they give is useful and correct. With a broken down freight train last night the old screen and temporary screen info became rapidly incorrect, wasn't updated and then trains that were stuck in a queue outside Didcot vanished from the screens entirely. For once the Oxford staff managed to give good concise announcements often correctly saying the opposite of the screens information.

The new screens will only be as good as the information source.
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« Reply #43 on: February 24, 2009, 11:44:51 »

Progress with Oxford CIS (Customer Information System) is continuing quickly. The main display in the concourse is now taking shape and yesterday evening the screens on platforms 1 and 3 were working - albeit with stickers on them saying the system is still under test. The LED displays are nearly identical to those on Reading and other FGW (First Great Western) stations, but feature a larger digital clock display.
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« Reply #44 on: February 27, 2009, 14:42:24 »

Oxford CIS (Customer Information System) screens now mostly live, both old and intermediate systems turned off. Seemed to be giving useful information, with next train displayed plus additional information on 2nd and 3rd trains at the platform.

Will wait and see what happens in a service disruption when services start getting delayed/reordered/cancelled.


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