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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > TVMs to close over Christmas
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Author Topic: TVMs to close over Christmas  (Read 6443 times)
ChrisB
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« on: December 15, 2009, 12:24:38 »
From Hillgate Travel......

"14-DEC-2009 6:18 PM

 
First Great Western - Ticket Machine Closure....
 
Please note that First Great Western intend to close down their Ticket Vending Machines -TVMs▸ (Ticket Vending Machine)) from 21:00 on Thursday 24th December until 08:00 on Sunday 27th December inclusive.
This will mean it will not be possible to collect tickets from TVMs at First Great Western locations during this period.

Please note this may apply to other train Operators. "

Presumably to ward off vandals?.....
 
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« Reply #1 on: December 15, 2009, 12:28:37 »
Yes, they will also be emptied of cash to stop theft/vandalism.
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eightf48544
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« Reply #2 on: December 15, 2009, 14:36:53 »
So presumably penalty fares will be suspended.

Otherewise everyone who catches a train from an umanned station in a penalty fare area will be a fare dodger.
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« Reply #3 on: December 15, 2009, 14:38:02 »
How many trains are likely to be running between 21:00 on 24/12 and 08:00 27/12 ?
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ChrisB
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« Reply #4 on: December 15, 2009, 14:50:40 »
Quite.....

Suggest engaging brain before typing? :-)
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JayMac
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« Reply #5 on: December 15, 2009, 16:21:06 »
Quote from: Donkey Guard on December 15, 2009, 14:38:02
How many trains are likely to be running between 21:00 on 24/12 and 08:00 27/12 ?

Quote from: ChrisB

Quite.....

Suggest engaging brain before typing? :-)

Still plenty of services running from PF▸ (Penalty Fare) stations after 9pm Christmas Eve, so I think eightf has a valid point.
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devon_metro
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« Reply #6 on: December 15, 2009, 16:27:26 »
But how many Revenue staff are actually going to be working on  Xmas eve, therefore it isn't a problem!
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inspector_blakey
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« Reply #7 on: December 15, 2009, 17:03:45 »
Why the fuss?

The penalty fares rules are straightforward - if there is no working TVM▸ (Ticket Vending Machine) or open ticket office at the station where you started your journey, you cannot be charged a penalty fare.

End of story.

It's also just occurred to me that this is a "Fares Fair" thread, rather than "Across the West" one, so I'll shift it over...
« Last Edit: December 15, 2009, 17:10:45 by inspector_blakey » Logged
eightf48544
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« Reply #8 on: December 15, 2009, 18:20:39 »
Quote from: inspector_blakey on December 15, 2009, 17:03:45
Why the fuss?

The penalty fares rules are straightforward - if there is no working TVM▸ (Ticket Vending Machine) or open ticket office at the station where you started your journey, you cannot be charged a penalty fare.

End of story.

It's also just occurred to me that this is a "Fares Fair" thread, rather than "Across the West" one, so I'll shift it over...

So how many people know that's the case?

They will all have read in the Daily Mail that if go anywhere near a train  without a ticket you get charged an horrendous penalty.

Why not just say publically that if the  ticket macines will is switch off between T1 and T2 then penalty fares will not apply in this period. preferably on a notice near teh TVM.


Taplow station will be unmanned from around 13:00 on 24/12 so presumably the machine will be switched off a full 8 hours before deadline unless someone is going to go round on Xmas Eve at 20:00 to switch all the machines off.

It's "Attention to Detail" and not making your passengers more anxious than they probably are trying to make a journey on Christmas Eve.
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Oxman
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« Reply #9 on: December 15, 2009, 19:46:08 »
The TVMs▸ (Ticket Vending Machine) can be switched in and out of service centrally. A computer will do it!
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eightf48544
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« Reply #10 on: December 15, 2009, 20:31:58 »
Quote from: Oxman on December 15, 2009, 19:46:08
The TVMs▸ (Ticket Vending Machine) can be switched in and out of service centrally. A computer will do it!

But a computer can't empty the cash!
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Mookiemoo
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« Reply #11 on: December 15, 2009, 22:57:56 »
Which is a pointless argument in terms of whether you need to be notified....

In five years:

1. I have never encountered revenue protection people

2. If need be I have always been able to purchase a normal fare from the closest station at the barrier - if I so wished - never have - always bought from where I boarded

3. The only person who has ever quibbled over a YP discount on first walk on is a ticket examiner who gets on at oxford - last time he warned me in *stern* tones that this was not allowed and not to do it again.. The TM‡(resolve) tonight sold me one for tomorrow - lets hope its not him on the train tomorrow morning

So is the TVM▸ (Ticket Vending Machine) machines out of action really an issue
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« Reply #12 on: December 16, 2009, 06:21:48 »
Quote from: FallenAngel on December 15, 2009, 22:57:56
Which is a pointless argument in terms of whether you need to be notified....

In five years:

1. I have never encountered revenue protection people

2. If need be I have always been able to purchase a normal fare from the closest station at the barrier - if I so wished - never have - always bought from where I boarded

3. The only person who has ever quibbled over a YP discount on first walk on is a ticket examiner who gets on at oxford - last time he warned me in *stern* tones that this was not allowed and not to do it again.. The TM‡(resolve) tonight sold me one for tomorrow - lets hope its not him on the train tomorrow morning

So is the TVM▸ (Ticket Vending Machine) machines out of action really an issue

Hang on there....you say you've never encountered revenue protection people but then go on to mention dealings with a ticket examiner who gets on at OXF» (Oxford - next trains).......huh?
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Mookiemoo
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« Reply #13 on: December 16, 2009, 11:49:33 »
Quote from: bignosemac on December 16, 2009, 06:21:48
Quote from: FallenAngel on December 15, 2009, 22:57:56
Which is a pointless argument in terms of whether you need to be notified....

In five years:

1. I have never encountered revenue protection people

2. If need be I have always been able to purchase a normal fare from the closest station at the barrier - if I so wished - never have - always bought from where I boarded

3. The only person who has ever quibbled over a YP discount on first walk on is a ticket examiner who gets on at oxford - last time he warned me in *stern* tones that this was not allowed and not to do it again.. The TM‡(resolve) tonight sold me one for tomorrow - lets hope its not him on the train tomorrow morning

So is the TVM▸ (Ticket Vending Machine) machines out of action really an issue

Hang on there....you say you've never encountered revenue protection people but then go on to mention dealings with a ticket examiner who gets on at OXF» (Oxford - next trains).......huh?

the morning peak cotswolds services are "ticket checked" by the train manager.  A crew of ATE (I believe they are Assistant Ticket Examiners) get on at Charlbury purely to sell tickets since it is known that most of the stations are often unmanned and the TM doesnt have time with SDO▸ (Selective Door Opening).

they are NOT revenue protection - i have clarified that - all they do is sell tickets.

However I do believe I may have once come across revenue protection - earlier this year slough to reading when they cleared out first class and proceeded to read the paper and joke all the way to reading.  Suspect they were not revenue protection either come to think of it.
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Tim
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« Reply #14 on: December 16, 2009, 11:54:08 »
Why not just make them card only if the only worry is theft?
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