Interesting article on the
Telegraph website by Andrew Gilligan that passengers in Kent are still very unhappy with the recently introduced
HS▸ service. Lets hope the new coalition government takes note before charging on ahead with new HS projects:
http://www.telegraph.co.uk/news/uknews/road-and-rail-transport/7776341/For-most-of-us-high-speed-rail-is-anything-but.htmlThe Javelin service from Kent to London, which started last year, was described by its operator, Southeastern Trains, as "one of the most significant milestones in the history of Britain's railways". The then transport secretary, Lord Adonis, said it would "transform the journeys of large numbers of rail passengers".
That, at least, is true. At a cost ^ to them, and to the public purse ^ of billions of pounds, large numbers of rail passengers in Kent have seen their service transformed into the worst they have ever known. One local MP▸ says that the service on his route is the slowest it has been since 1927. People's fury has been manifest in demonstrations, petitions, Commons debates, and an unprecedented "rail summit" by the county council ^ whose Cabinet member for transport, Nick Chard, says Kent's rail service needs to be "put back on track".
Fares on the new service are between 10 and 80 per cent higher than on the old one. From some of the stations they serve, the "high-speed" Javelins are actually slower than the previous trains. And even where they are faster, they bring Kent commuters to places they do not want to go.
The vast majority of people there work in the City or West End. The old trains went to Victoria, Cannon Street or Charing Cross ^ on the doorstep. The high-speed line goes to St Pancras, requiring tedious transfers by Tube or bus.
Unsurprisingly, therefore, just 15 per cent of commuters from north Kent and the Thanet coast have switched to the new service, according to the watchdog Passenger Focus. Even in the rush hour, some of the high-speed trains on this route run more than half-empty. The brave new world has been such a flop that Southeastern has been forced to cut the number of coaches on each train by half.
So, in a desperate attempt to drive people on to its white elephant, Southeastern has sabotaged the trains that passengers actually use. The fastest off-peak service on the "old" line from Ashford to London used to take exactly an hour. At one stage, it was non-stop. It now takes an hour and 20 minutes, and stops seven times.
Some other Kentish stations have seen their peak services on the "old" lines cut by as much as 60 per cent. And every passenger on the existing service has had their fares raised above inflation to pay for the high-speed train, even if they live nowhere near it.