There management of First Class between Plymouth & Bristol is as follows
IME▸ ...
The hosts are told to serve a trolley service to Standard Class before First Class Passengers as it makes them revenue on catering, yet on their
HST▸ 's if you go to their little catering galley ask them for a coffee, they won't give you one but tell you you can buy one
(Why the heck would I pay for a coffee that effectively tastes like Water when i'm ment to get a free one on my ticket) However they will let you have some biccys
But in their defence, I will say that they will occasionally give you one, but always think they are doing you a favour by doing that... Well i'm sorry, i've paid for
FC‡, so I would like my free coffee thanks
(I'm not ment to sound arrogant or snobby there, I just get mift when I know i'm entitled to something but it is not delivered)
Whereas with
FGW▸ , If you want a cuppa or some biccys, the staff are more than happy to serve it too you... either from the trolley or Buffet... and although FGW do have time keeping issues, I've not had anything within the last 3 months that has put me into a negative situation, whereas (as I may have ranted before) the 14:44 from Bristol - Plymouth is hardly ever on time and
has made me miss crucial meeting...