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JayMac
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« Reply #540 on: February 24, 2014, 07:13:20 » |
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Could there be another error in the info posted on the 'Pullman Dining' page?
The service departing Exeter St Davids is showing as 1301 in all the online systems I've checked. Not 1304.
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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grahame
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« Reply #541 on: February 24, 2014, 07:21:54 » |
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The service departing Exeter St Davids is showing as 1301 in all the online systems I've checked. Not 1304.
The downloadable online timetables on the FGW▸ site show the 10:00 from Penzance going forward at 13:04 - that's probably where the time comes from. |
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Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
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broadgage
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« Reply #542 on: February 24, 2014, 14:50:00 » |
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Does anyone know if the re-instated Pullman appeared today ?
I dont expect to dine until Friday, but if it DID» appear today, then that is a good sign for the rest of the week.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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bobm
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« Reply #543 on: February 24, 2014, 16:03:10 » |
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Well it did, sort of.
We had the crew, we had the food (just) but we had a dodgy oven. So only starters and desserts. Felt really sorry for the crew who were doing their best.
We did have a complimentary glass and a half of champagne though.
No doubt more from bignosemac later as I'm just off to a meeting.
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broadgage
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« Reply #544 on: February 24, 2014, 16:06:45 » |
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So the only problem was mechanical failure, rather than weather related ? Looks good for the rest of the week in that case.
ten out of ten for effort
six out of ten for end result.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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JayMac
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« Reply #545 on: February 24, 2014, 18:54:09 » |
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To add to what bobm has said:
We had the crew, we had the chef, we had the removable kitchen modules, we had the stock. Rail Gourmet at Exeter got the equipment aboard with seconds to spare, and the crew and chef had made it up from Plymouth in time (not without a slight problem - initially only one taxi booked for 6 staff members). All those logistical challenges met...
...only for the main oven in the TRFB▸ to go u/s.
Ameliorated by free Champagne. And not some cheap stuff. The fizz that is on Pullman wine list.
So, just a starter and a dessert today (plus the usual wine, port and brandy!) And for me, a Steak & Stilton pasty once back at Bristol Temple Meads.
Not complaining though. FGW▸ get the brownie points for reinstating the Pullmans. Staff were as jovial and attentive as ever. Not easy to do so with them starting away from their home base. A faulty oven could just as easily have happened during a normal timetabled run.
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« Last Edit: February 24, 2014, 19:01:11 by bignosemac »
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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bobm
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« Reply #546 on: February 24, 2014, 20:32:29 » |
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..and just to add eight taking what food there was on offer. Anecdotal I know, but hopefully that's a good omen for the future.
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bobm
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« Reply #547 on: February 27, 2014, 13:26:56 » |
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After the somewhat less than flying start on Monday it seems the revised Pullman service has got underway.
Due to timings the service is to be only main meal and desserts. It is felt it is too tight to try to include starters as well. This is particularly the case on the more heavily loaded return trip at 18:03. All the crockery etc has to be washed and packed away ready for the crew to disembark with it at Exeter and then the staff taxied back to Plymouth.
The food being served is a mixture of the three existing menus.
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broadgage
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« Reply #548 on: February 27, 2014, 16:28:57 » |
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Still glad that they are making the effort. Pity about no starters, but I suppose that I will manage without smoked salmon.
Hope to dine in Friday.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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broadgage
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« Reply #549 on: March 01, 2014, 21:01:21 » |
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I dined on Friday and am pleased to report that the Pullman was available and well patronised, and that rather to my surprise all 3 courses were served.
The service was a little rushed, but that is unavoidable under present circumstances.
Full marks to FGW▸ for this.
The only improvement that I can suggest under present circumstances is to consider serving the pudding or cheese board on paper plates. Not quite the proper Pullman experience I grant but justified as a short term measure.
The crew have to collect up and wash and pack away all crockery and cutlery before alighting at Exeter, this gives very limited time in which to serve and enjoy the last course.
Use of disposable products for the last course would allow customers to carry on eating until the train pulls into Exeter, rather than having to finish shortly after Taunton as is required to allow time for collecting and washing crockery.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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broadgage
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« Reply #550 on: March 06, 2014, 08:31:25 » |
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Took lunch yesterday on the up service from Taunton.
As good as ever, but sadly only time for 2 courses.
I repeat my suggestion that under present conditions, that the last course be served on disposable plates and with plastic cutlery.
After enjoying the main course, there was still time enough to EAT a sweet or cheese selection, but NOT enough time for the crew to clear away and wash up.
Disposable tableware is not a proper part of the Pullman experience, but I for one would prefer cheese on a paper plate to no cheese !
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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bobm
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« Reply #551 on: March 06, 2014, 10:08:18 » |
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Having seen the tenacity with which people hold onto their coffee cups and drinks glasses as far as Ealing Broadway I am not sure disposable plates would work.
You would still need cutlery (you just know cutting cheese with a plastic knife would never work) so it wouldn't save all that much time. Some like salt and or pepper with their cheese so that cannot be packed away, and then the actual cloth has to be cleared.
I think it is a case of being satisfied with what we have got, especially as it now looks like normal service will be resumed in a month's time.
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TaplowGreen
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« Reply #552 on: March 06, 2014, 11:43:28 » |
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Took lunch yesterday on the up service from Taunton.
As good as ever, but sadly only time for 2 courses.
I repeat my suggestion that under present conditions, that the last course be served on disposable plates and with plastic cutlery.
After enjoying the main course, there was still time enough to EAT a sweet or cheese selection, but NOT enough time for the crew to clear away and wash up.
Disposable tableware is not a proper part of the Pullman experience, but I for one would prefer cheese on a paper plate to no cheese !
Do you have all your meals on trains?  |
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broadgage
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« Reply #553 on: March 06, 2014, 12:45:05 » |
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No, but I am a fairly frequent customer, usually two return trips/4 meals a month.
More often at present as I postponned planned trips due to the weather related disruption.
Not even a buffet on the bus !
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU▸ is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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TaplowGreen
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« Reply #554 on: March 06, 2014, 16:14:49 » |
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No, but I am a fairly frequent customer, usually two return trips/4 meals a month.
More often at present as I postponned planned trips due to the weather related disruption.
Not even a buffet on the bus !
Must admit I have been tempted however it always strikes me as being highway (or railway!) robbery price - wise.......I'd generally go for a meal first before travelling and ensure that enough decent claret was consumed to ensure a peaceful sleep to Plymouth! ............in my (far-off) youth it used to be a Casey Jones burger (remember them?) and then a mad dash to the train..........I know the story was that you'd only contemplate one of those if drunk, and if you enjoyed it you knew you were absolutely hammered!!! |
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