Just to add to thread on the lifts at Reading, both lifts are monitored by CCTV▸ which is viewed from the Gateline supervisors office. When the call button is pressed, a buzzer goes off in the office and the supervisor will look at the CCTV to see if the use of the lifts is justified - i.e. for prams, luggage, wheelchairs etc. If it is, they press a button which allows the lifts to be used - the cage moves to the level it is needed and the doors open. Hence the possibility of a delay. If it isn't justified - usually some oiks attempting to evade the ticket check - the lifts are not released and the oiks hang around waiting for a genuine ticket holder to come along. There is an intercom that allows the supervisor to speak to people waiting for lifts, e.g. to advise them to use the escalators and come through the gateline.
Great in theory - except I have used it myself when getting off on six at the wrong end of the turbo and seen the masses trying to get up the escalator.......Now im fat (although not as fat as I was and getting smaller - but still fat) and usually have a back pack - but you could not look at me and say I cant use the escalator or the lift - its not a trailblazers backpack - just a large laptop one
Never not been held or met at the top.........me thinks its a flawed system - maybe I look innocent. I am - but I have in the last few years worked out so many ways you could play the system and get away with it - WITHOUT PROPER TICKET CHECKS ON THE TRAIN!