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Author Topic: Night Riviera - merged posts, ongoing discussion  (Read 825450 times)
TaplowGreen
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« Reply #1575 on: November 05, 2020, 07:05:10 »

There is also a derogation for travelling back to your home base. So yes you can use the sleeper.

......would be interesting to know if any/many people are using it?
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bobm
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« Reply #1576 on: November 19, 2020, 14:31:04 »

No sleeper services will run between Sunday 6 and Thursday 10 December because of engineering work.  In addition the down sleeper will terminate at St Erth on the morning of the 5th December.

Also changes to services west of Truro and the St Ives Branch

https://www.gwr.com/~/media/gwr/content-images/travel-updates/planned-engineering/west-cornwall/west-cornwall-and-st-ives-leaflet.pdf?la=en
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TaplowGreen
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« Reply #1577 on: November 21, 2020, 06:51:20 »

21:45 Penzance to London Paddington due 05:07

20/11/20 21:45 Penzance to London Paddington due 05:07 will be terminated at Reading.

It will no longer call at London Paddington.
It has been previously delayed and is now expected to be 160 minutes late from Taunton.
This is due to a fault on this train.
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lj3
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« Reply #1578 on: December 06, 2020, 14:46:57 »

Just spent close to an hour sifting through the complicated and conflicting information on the GWR (Great Western Railway) website regarding the Night Riveria sleeper over christmas. Gave up and decided to phone ticket sales only to be told that the Night Riveria Sleeper bookings have been suspended over christmas whilst they review cabin sharing policies. I asked why the website and journey planner/timetables havn't been updated to be told that this "has only just happened."

I don't see any particularly good reason for this, coronavirus rules havn't suddenly changed and surely they can just sell one berth per person or for people in the same bubble? Caledonian Sleeper seem to manage just fine.

I just get the impression that some operators aren't interested in attracting passengers back to the railways at all.
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TaplowGreen
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« Reply #1579 on: December 06, 2020, 20:31:01 »

Just spent close to an hour sifting through the complicated and conflicting information on the GWR (Great Western Railway) website regarding the Night Riveria sleeper over christmas. Gave up and decided to phone ticket sales only to be told that the Night Riveria Sleeper bookings have been suspended over christmas whilst they review cabin sharing policies. I asked why the website and journey planner/timetables havn't been updated to be told that this "has only just happened."

I don't see any particularly good reason for this, coronavirus rules havn't suddenly changed and surely they can just sell one berth per person or for people in the same bubble? Caledonian Sleeper seem to manage just fine.

I just get the impression that some operators aren't interested in attracting passengers back to the railways at all.

Are people still expected to share cabins with strangers on the sleeper?
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Jamsdad
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« Reply #1580 on: December 06, 2020, 21:04:05 »

No, not a requirement. Night Rivera always allowed single occupancy.
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broadgage
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« Reply #1581 on: December 06, 2020, 21:13:03 »

Closure by stealth.
GWR (Great Western Railway) can not drop the sleeper on a whim as it is a franchise requirement. However frequent closures, part closures and downgrades will help by reducing patronage to the point where dropping it is easier to justify.

And when it does run, making it a connecting service via Reading does not help either.

Surveys will show that;

1) Only a small percentage of passengers use it.
2) Most customers would prefer something else.
3) An at seat sleeping arrangement would be preferable.

The survey may have already been done.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
Ollie
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« Reply #1582 on: December 07, 2020, 01:19:10 »

When over Christmas are you looking at? From what I remember the sleeper always stops running over Christmas. This year it's not running from 24th December to 2nd January.

If it's before the 24th December, you should still be able to book over the phone via an amended booking system that's been put in place due to an issue with the existing system (so can't be done online or ticket offices at the moment).
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lj3
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« Reply #1583 on: December 07, 2020, 07:22:00 »

I was looking at the 22nd, which still shows up on journey planner, realtimetrains, etc, and you can in theory purchase a ticket for it it looks like, but on phoning gwr i'm told its seated only with no sleeper berths available.
The night riveria page says to phone to book berths. I can't find any mention of it on the "paper" timetables page, (or indeed any dedicated london to cornwall paper timetable any more??)
The engineering works page says nothing about it stopping, nor does the coronavirus page.

I tend to agree with broadgage, closure by stealth. maybe it only serves GWR (Great Western Railway) to run it in peak summer holiday season to catch the holiday crowds now? Whats next, overnight bus replacement service from cornwall to london? Angry

When GWR say "due to a problem with our reservations system" I'd love to know what that actually means. And when the advisor said to me the cancellation has "only just happened", I wonder when exactly management decided this...
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bobm
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« Reply #1584 on: December 07, 2020, 10:14:15 »

I have done a bit of investigation and been told the suspension is not virus related but due to a problem with the national reservation system.  It is certainly the intention to have reservations available for pre-Christmas services but when they will be on-sale is not known yet.
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grahame
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« Reply #1585 on: December 07, 2020, 10:29:57 »

I have done a bit of investigation and been told the suspension is not virus related but due to a problem with the national reservation system.  It is certainly the intention to have reservations available for pre-Christmas services but when they will be on-sale is not known yet.

I would have thought that most people will have made their Christmas plans by now ... and it's a bit late to start advertising / booking a sleeper service, even if it's in the next few days.  On a local level, we have noted that if a train is flagged up as "not running" but never the less turns up, it typically conveys few passengers.  Not clever, especially if people are being told "no" as told to lj3 ... even if the answer should really be "not yet" as told to bobm.
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« Reply #1586 on: December 07, 2020, 12:31:15 »

I think it was possible to book the sleeper for pre-Christmas journeys until around a week ago so some may have already been able to complete their travel plans.
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« Reply #1587 on: December 07, 2020, 17:48:33 »

The issue with the booking system has now been fixed and berths can be booked through the usual channels again.
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TaplowGreen
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« Reply #1588 on: December 07, 2020, 21:36:10 »

What have the sleepers loadings been like in recent months?
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broadgage
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« Reply #1589 on: December 08, 2020, 16:42:17 »

What have the sleepers loadings been like in recent months?

Less than dozen  per train, one of those lovely new purpose designed modern Hitachi trains could carry many times that figure.

(the sleeper has a maximum capacity of 60 during the week, sometimes increasing to 75 at weekends, the "real, representative average is reportedly about 40 passengers. "less than a dozen on average" sounds better when trying to withdraw the service. "less than a dozen" is absolutely true provided that the average incudes enough days on which the service was not available and therefore carried no one.)
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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