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Ollie
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« Reply #15 on: July 03, 2009, 21:22:50 » |
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I have sent a copy of this topic to our Fares Manager, will let you know the outcome.
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JayMac
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« Reply #16 on: July 03, 2009, 23:19:47 » |
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I have sent a copy of this topic to our Fares Manager, will let you know the outcome.
Thanks Ollie, much appreciated. I wait with bated breath! |
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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tramway
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« Reply #17 on: July 06, 2009, 15:31:34 » |
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I have sent a copy of this topic to our Fares Manager, will let you know the outcome.
Thanks Ollie, much appreciated. I wait with bated breath! Is that the bated breath Severn Beach residents have waiting for a Sunday public transport. Although I am aware that there is no Sunday rail service we arrived there yesterday afternoon having cycled from Monmouth, just prior the deluge that engulfed the area, only to find that there wasn't even a damn bus.  The splendid Cafe was a source of chocolate that fueled our journey through the glorious cycle paths between there and Filton. |
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Lee
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« Reply #18 on: July 06, 2009, 15:46:38 » |
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The cafe is a particular favourite of mine  Shirleys Cafe, Severn Beach :  There are buses serving Severn Beach on Sundays, but the service is very limited - (Network Rail - home page)/rdonlyres/9F464BD8-0932-4E3A-9162-497C540B4ECC/0/PTE080378.pdf" target="_blank">http://www.southglos.gov.uk/NR/rdonlyres/9F464BD8-0932-4E3A-9162-497C540B4ECC/0/PTE080378.pdf This is the same route that, during the week, misses connecting with the trains at Severn Beach by a matter of minutes... |
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Tim
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« Reply #19 on: July 06, 2009, 15:47:32 » |
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Does anyone out there in coffee shop land think I have a valid claim for refunds?
If you have still got your tickets (or reciept, credit card bill or other proof of purchase), you ought to get a refund and I am sure that if you asked they would give you one. |
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tramway
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« Reply #20 on: July 06, 2009, 16:16:02 » |
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Does anyone out there in coffee shop land think I have a valid claim for refunds?
If you have still got your tickets (or reciept, credit card bill or other proof of purchase), you ought to get a refund and I am sure that if you asked they would give you one. We arrived at 3 and sat and watched the tumbleweed while eating Mars Bars.  |
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JayMac
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« Reply #21 on: July 06, 2009, 16:25:08 » |
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I have sent a copy of this topic to our Fares Manager, will let you know the outcome.
Thanks Ollie, much appreciated. I wait with bated breath! Is that the bated breath Severn Beach residents have waiting for a Sunday public transport. Although I am aware that there is no Sunday rail service we arrived there yesterday afternoon having cycled from Monmouth, just prior the deluge that engulfed the area, only to find that there wasn't even a damn bus. The splendid Cafe was a source of chocolate that fueled our journey through the glorious cycle paths between there and Filton. Not sure you'd've gotten on a bus with bicycles anyway! Unless they were 'Bromptons'. Although I can't imagine anyone cycling from Monmouth to Severn Beach on a folding bike I agree that public transport in the Severn Beach area on a Sunday ain't great, however the Severn Beach Line only got a (trial) Sunday service as far as Avonmouth in Dec 08. Funding for this came from Bristol City Council and with Severn Beach itself being in South Gloucestershire, I guess this is why the services weren't extended. |
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« Last Edit: July 06, 2009, 16:33:04 by bignosemac »
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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JayMac
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« Reply #22 on: July 06, 2009, 16:30:33 » |
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And I heartily concur with the previous post re: Shirley's Cafe. I had a lovely cuppa and a bacon butty when sheltering from the rain in there one afternoon earlier this year.
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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tramway
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« Reply #23 on: July 06, 2009, 17:01:31 » |
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Not sure you'd've gotten on a bus with bicycles anyway! Unless they were 'Bromptons'. Although I can't imagine anyone cycling from Monmouth to Severn Beach on a folding bike I agree that public transport in the Severn Beach area on a Sunday ain't great, however the Severn Beach Line only got a (trial) Sunday service as far as Avonmouth in Dec 08. Funding for this came from Bristol City Council and with Severn Beach itself being in South Gloucestershire, I guess this is why the services weren't extended. You'll have to imagine a lot more as we started out from Hereford on Sat afternoon and we camped in Monmouth Sat night. |
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super tm
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« Reply #24 on: July 06, 2009, 20:28:20 » |
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I stand by my original comment that it is not technically possible to do this. Railcard discounts are set across the whole country and you cannot program the ticket machines to allow a different discount for some tickets than others.
That is probably why it has not happened yet. What you could do is introduce new a new railcard ticket type which would be priced at 50% off the normal ticket price just for those tickets you wanted to reduce.
I guess it is a question of wait and see what happens next.
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RailCornwall
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« Reply #25 on: July 06, 2009, 20:40:17 » |
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50% works ok in Cornwall on the St Ives line though.
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Ollie
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« Reply #26 on: July 06, 2009, 22:07:07 » |
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I will quote the relevant part of the e-mail:
"It's in hand but the industry is in the middle of the September fares round, so anything uploaded takes time during these periods. I'll let you know as soon as I receive any more information.
The customer will be due a partial refund, as we have not provided the advertised discount."
Once further information received I will post here. Hope this kinda helps.
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JayMac
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« Reply #27 on: July 06, 2009, 22:37:31 » |
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Thanks Ollie. Glad I've kept my tickets. But one wonders how I would've got a partial refund had I not kept tickets. After all they remain the property of TOCs▸ under the terms of issue and should really be surrendered. As is the case when a used ticket is put into a gateline. Good job I always go through the manual gate at BRI» !
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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Ollie
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« Reply #28 on: July 13, 2009, 17:50:47 » |
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A further update for you:
The correct fare with railcard discount is expected to be live by the end of the week.
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JayMac
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« Reply #29 on: July 13, 2009, 19:03:44 » |
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A further update for you:
The correct fare with railcard discount is expected to be live by the end of the week.
Yippee. Breath still bated though.....  |
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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