|
Lee
|
 |
« on: June 04, 2009, 10:37:44 » |
|
As some of you will know, I am currently conducting some research, and I think its time I asked the opinion of forum members in general:
If you could pick one improvement above all others that you would like to see - what would it be?
You dont have to restrict it to the timetable - anything related to the overall travelling experience will do. Also, I'd very much like to hear views from the staff side as well as the passenger side.
|
|
|
|
|
Logged
|
|
|
|
|
IndustryInsider
|
|
« Reply #1 on: June 04, 2009, 10:50:25 » |
|
Welcome back to the forum, Lee.
For me it would have to be fares. Even well respected TOC▸ 's like Chiltern struggle to get much above a 50% approval rating in passenger surveys when passengers are asked about value for money. Lowering of walk-up tickets to make them more appealing - even if it means reducing the number of the ridiculously cheap advance purchase tickets. As I have heard said many times, it's not much use having a VHF timetable on the WCML▸ if the only ticket that offers value for money has to be used on a specific train only.
There are many other things that need changing, but the fares structure is the most obviously pressing.
|
|
|
|
|
Logged
|
To view my GWML▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/ |
|
|
|
6 OF 2 redundant adjunct of unimatrix 01
|
|
« Reply #2 on: June 04, 2009, 12:11:22 » |
|
I'm inclined to agree on the faires issue while tickets within county (in Devon atleast) are great value, once you cross the line past tiverton some walk on fairs are pathetic! I think one way of sorting this out is to fully enforce the penalty fairs I mean how does a family of six get on at st davids without a ticket and then argue with the guard over price really irritates me what if the guard didn't come freeby? The current rules may as well be sneak onboard avoid the guard ( traveling in the front unit of a double pacer helps this) lie about the station you got on at or where your going yes I have seen that happen on a busy train centrAl please gets off at tor damn chavs!!!!
I estimate that 10 percent of passengers don't pay on the exmouth line and paignton to st Thomas is just as bad
|
|
|
|
|
Logged
|
|
|
|
|
devon_metro
|
|
« Reply #3 on: June 04, 2009, 12:29:12 » |
|
The situation isn't helped when there is only 1 person at the ticket office window, eg Newton Abbot yesterday. Woman in front must have been planning a trip to Siberia based on how long she was there! Two business men who I could only assume would be in First Class (  ) said they'd buy on the train as they didn't have time to get their tickets! |
|
|
|
|
Logged
|
|
|
|
|
gpn01
|
|
« Reply #4 on: June 04, 2009, 13:57:47 » |
|
A guaranteed seat. Don't see why I should spend thousands of pounds p.a. and still end up standing.
|
|
|
|
|
Logged
|
|
|
|
|
Btline
|
|
« Reply #5 on: June 04, 2009, 15:00:22 » |
|
Reduce number of Advance Fares and lower Off-Peak fares/ introduce more Super Off-Peak fares.
|
|
|
|
|
Logged
|
|
|
|
|
tramway
|
|
« Reply #6 on: June 04, 2009, 15:02:27 » |
|
A proper transport interchange on the old Bowyers site next to Trowbridge station, and while I^m at it replace the canopies that were removed by the vandals when the station was knocked down for improvements, and a station caf^, I^m sure Lord Adonis would approve, he might even visit next time.
No apologies for this Lee but I have to mention a decent outer surburban timed train from West Wilts to Bristol, comparable with the timings in the opposite direction.
One timetable instead of 6.
|
|
|
|
|
Logged
|
|
|
|
|
Lee
|
|
« Reply #7 on: June 04, 2009, 15:12:08 » |
|
No apologies for this Lee but I have to mention a decent outer surburban timed train from West Wilts to Bristol, comparable with the timings in the opposite direction. I've pretty much come round to the idea that something will have to be done regarding that. The key question lies in how its done. |
|
|
|
|
Logged
|
|
|
|
|
thetrout
|
|
« Reply #8 on: June 04, 2009, 15:37:00 » |
|
For me it would have to be Complimentary WiFi on all HST▸ 's and on the Portsmouth Harbour - Cardiff Central Route  |
|
|
|
|
Logged
|
|
|
|
|
tramway
|
|
« Reply #9 on: June 04, 2009, 15:43:46 » |
|
I fear we will probably have to live with things as they are until the 4 tracking goes ahead, although I'm sure there are also pathing constraints elsewhere that require the 15 minutes wait at BTM▸ .  At the moment catching the 0800 means a change onto the 67's up the hill, not a bad swop, although MK2's all the way would be nice.  |
|
|
|
|
Logged
|
|
|
|
|
devon_metro
|
|
« Reply #10 on: June 04, 2009, 15:53:48 » |
|
For me it would have to be Complimentary WiFi on all HST▸ 's and on the Portsmouth Harbour - Cardiff Central Route Agreed, not on 158s, but it would be nice on the HSTs. |
|
|
|
|
Logged
|
|
|
|
|
Timmer
|
|
« Reply #11 on: June 04, 2009, 17:39:23 » |
|
I know its been mentioned a few times already but for me it has to be cheaper walk-up fares for long distance services.
|
|
|
|
|
Logged
|
|
|
|
|
John R
|
|
« Reply #12 on: June 04, 2009, 20:14:49 » |
|
Yes, I would vote for cheaper walk up fares, especially in the peak, where currently private passengers are almost excluded from long distance travel. And less reliance on advance fares, and removal of some of the ridiculously cheap ones.
|
|
|
|
|
Logged
|
|
|
|
|
miniman
|
|
« Reply #13 on: June 04, 2009, 20:28:29 » |
|
More 4-seat-plus-table slots on HSTs▸ for me when you take over thanks Lee!
|
|
|
|
|
Logged
|
|
|
|
|
John R
|
|
« Reply #14 on: June 04, 2009, 20:53:33 » |
|
I debated long and hard over making that my choice, so I'm glad you've mentioned it miniman.
|
|
|
|
|
Logged
|
|
|
|
|
