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plymothian
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« on: June 03, 2009, 22:54:52 » |
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Are these still sold?
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Please be aware that only the first 4 words of this post will be platformed on this message board.
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Mookiemoo
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« Reply #1 on: June 03, 2009, 23:24:22 » |
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The machines are there I think - permit to travel and stick in the minimum cash you have!
is how I understand it
But I do object to have to pay to see my disabled mother onto a train
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Ditched former sig - now I need to think of something amusing - brain hurts -I'll steal from the master himself - Einstein:
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe."
"Gravitation is not responsible for people falling in love"
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inspector_blakey
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« Reply #2 on: June 04, 2009, 08:52:24 » |
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I'm pretty sure the facility to issue platform tickets exists within the Fujitsu STAR equipment that FGW▸ use for selling tickets from (most) booking offices.
However, exactly what the company policy is with regards to issuing them I do not know. Around the time barriers were installed at Paddington, FGW issued and information bulletin that contained the words "Platform tickets will not be available because people will have no need for them" referring to the availability of staff to assist anyone elderly or infirm in boarding trains.
A permit to travel is different - it's something you buy when actually boarding a train at a penalty fares station when there is no booking office/ticket machine available. It provides proof of where you boarded and when.
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Nibat
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« Reply #3 on: June 04, 2009, 12:27:43 » |
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That's it, STAR and Tribute still include the functionality to issue them, 10p each ticket. However, and if I'm not mistaken, we are not suppose to sell any of them. Better than that, I think we are not allowed to issue any platform ticket. Anyway, we have occasional people asking for them for their collection, so take the 10p and run!
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devon_metro
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« Reply #4 on: June 04, 2009, 12:30:27 » |
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"SCANDAL AT FGW▸ TICKET OFFICES" I can just see the Daily Mail headlines now  In all seriousness, I believe they have been discontinued and its best to ask the barrier staff. |
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cereal_basher
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« Reply #5 on: June 04, 2009, 19:04:38 » |
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I believe staff have been told they are not allowed to issue them. But unless the barrier staff are being totally unreasonable you should be able to go through.
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6 OF 2 redundant adjunct of unimatrix 01
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« Reply #6 on: June 04, 2009, 19:32:36 » |
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I believe staff have been told they are not allowed to issue them. But unless the barrier staff are being totally unreasonable you should be able to go through.
that answers my earlyer question of how did a family of six get on at st davids without tickets.... |
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Btline
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« Reply #7 on: June 04, 2009, 19:43:55 » |
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Barrier staff let passengers onto the platform without a valid ticket for travel?  Why on earth do they do this?  The purpose of barriers is revenue protection. Letting ticketless people through undermines this objective! |
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Chris from Nailsea
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« Reply #8 on: June 04, 2009, 20:09:37 » |
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Well, at Bristol Temple Meads, just for example, you need to be able to go through the barriers to be able to use the toilets, cash machines, cafeteria, customer enquiries desk and indeed enquire at the lost property office - none of which need involve any intention of actually travelling!   |
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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Btline
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« Reply #9 on: June 04, 2009, 20:24:37 » |
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Yes, but passengers changing trains can show their ticket to the barrier staff if the barriers themselves reject the ticket. Non-travellers should have no need of the toilets, cash machines and cafeteria. The other two do pose a problem, which should be fixed if possible. A fare dodger could just say "I'm looking for lost property", and hope onto a train for Filton Abby Wood! The barriers serve no purpose if dodgers can get past them, and if this is the case- then save money, and improve passenger flow by removing them! It makes me angry: at Shrewsbury and Marylebone, you can be let through the barriers if you say you're travellign on W&S▸ . How selfish of W&S, possibly loosing LM▸ , Chiltern or ATW▸ of revenue, when it would be no bother for thier passengers to buy a ticket at the station like everyone else! [/rant] |
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devon_metro
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« Reply #10 on: June 04, 2009, 20:59:41 » |
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Non-travellers should have no need of the toilets, cash machines and cafeteria.
Some train spotters minding their own business at the end of Bristol Temple Meads platform 5/7 are non-travellers, should they be disallowed access? Its the same principle! |
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Chris from Nailsea
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« Reply #11 on: June 04, 2009, 21:07:11 » |
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Likewise the incontinent diabetic little old lady, standing in front of me at the 'future tickets', queue, who was desparate for the loo, then the cash machine, so she could buy a sugary bun, before she passed out ...  |
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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6 OF 2 redundant adjunct of unimatrix 01
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« Reply #12 on: June 04, 2009, 21:10:23 » |
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Non-travellers should have no need of the toilets, cash machines and cafeteria.
Some train spotters minding their own business at the end of Bristol Temple Meads platform 5/7 are non-travellers, should they be disallowed access? Its the same principle! see i have issues even with this and incase noone noticed i may sometimes kind of spot trains caughs, anyway my point is would you go into a pub to sit down and watch a football game and not buy a drink? if your going spotting at st davids its actually cheaper to park at digby for free and buy a return to st davids than it is to pay to park at st davids |
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« Reply #13 on: June 04, 2009, 21:15:15 » |
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Likewise the incontinent diabetic little old lady, standing in front of me at the 'future tickets', queue, who was desparate for the loo, then the cash machine, so she could buy a sugary bun, before she passed out ... cant comment on other stations however at st davids toilets cash machine and shop is before the barriers |
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Oxman
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« Reply #14 on: June 04, 2009, 23:06:14 » |
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This is a really tricky one!
There are no such thing as platform tickets anymore, even if some machines will still sell them. They are incompatible with protected revenue areas - i.e. those parts of stations on the platform sides of gatelines.
So, if you say to the gateline staff, can I go on to the platform to kiss my girl/boyfriend goodbye, the answer should be no - do it on the concourse side of the gateline You would not be allowed to go airside at an airport to kiss someone goodbye, so why expect to do it at a station.
Having said that, if you say I want to help my 70 year old mother onto the train, you will probably be welcomed through. Yes, the railways provide disabled assistance (not porterage), but it would be uneconomic to insist that every customer that needed it must have assistance only from railway staff.
Between these two examples there are a range of scenarios that test the discretion of gateline staff - its the conundrum of customer service against revenue protection.
Added to this is the "enthusiasts charter". Genuine trainspotters are to be welcomed onto the platforms.
Its not surprising that gateline staff are so often criticised for apparently getting it wrong.
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