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Author Topic: Wrexham and Shropshire introduce Flat Fare policy  (Read 7922 times)
RailCornwall
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« on: March 23, 2009, 12:09:35 »

Wrexham & Shropshire calls time on train fare chaos
23 March 2009
As passengers report being confused about train fares, a rail company finally gives them what they want ^ simpler fares and genuine value.

Wrexham & Shropshire, the train company which runs services from Wrexham, through Shrewsbury and Telford to London Marylebone, today becomes the first rail operator in the UK (United Kingdom) to banish confusing ticket options. Wrexham & Shropshire^s new flat fares sweep away the confusion by introducing a fixed price ticket valid all day, every day.

more...

www.wrexhamandshropshire.co.uk
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Chris2
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« Reply #1 on: March 23, 2009, 13:20:48 »

The advance purchase fares are good, when you know when you are travelling.
But this is a great idea and is already used in other european countries, where there is no differentiation between peak and off peak.
Hopefully this will result in the lowering the cost of competing train companies.
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Phil
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« Reply #2 on: March 23, 2009, 15:43:20 »

The statement "first rail operator in the UK (United Kingdom) to banish confusing ticket options" falls someway short of being truthful.

Leaving aside the numerous heritage railways, I recently rode the Croydon Tramlink from Wimbledon to Elmers End (recommended if you've never tried it, by the way!) and their fare structure nowadays couldn't be simpler: Price capping is now in place resulting in a maximum daily charge (0430-0430 daily) of ^3 regardless of usage.
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Btline
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« Reply #3 on: March 23, 2009, 18:27:15 »

But Croydon Tramlink is (a) not rail and (b) not a TOC (Train Operating Company).

I think it is a good idea - I bet it is in response to VTs (Virgin Trains - former franchises) Shrewsbury bid.

But why have they cut their off peak trains just before doing this? With this kind of publicity, they could be cashing in...
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Btline
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« Reply #4 on: March 23, 2009, 18:32:12 »

But hang on, on the Q&A page on W&S (Wrexham and Shropshire (Open Access Operator))' website:

Quote
Q How can I buy on board when there are ticket barriers at Shrewsbury and Marylebone?

A That^s fine. As a Wrexham & Shropshire passenger you are entitled to be let through the barrier so you can buy your ticket on the train. Obviously, if you then get on someone else^s train you will need to have bought a ticket valid on their services.

How will that work? Surely that voids the purpose of the barriers - to prevent ticketless people getting access to trains!
Huh

Link: http://www.wrexhamandshropshire.co.uk/news-item.php?id=36
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devon_metro
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« Reply #5 on: March 23, 2009, 18:42:40 »

But Croydon Tramlink is (a) not rail and (b) not a TOC (Train Operating Company).

I think it is a good idea - I bet it is in response to VTs (Virgin Trains - former franchises) Shrewsbury bid.

But why have they cut their off peak trains just before doing this? With this kind of publicity, they could be cashing in...

Because nobody was using it even when it was off peak, how would these new changes affect it?
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Phil
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« Reply #6 on: March 23, 2009, 19:01:08 »

But Croydon Tramlink is (a) not rail and (b) not a TOC (Train Operating Company).

BTLine, you normally appear a knowledgeable sort of chap. That only serves to make me even more surprised and amazed at your ignorance in this matter!  Grin Take a look sometime at photos of the Croydon Tramline. It actually runs on RAILS. Honest. In fact, it even runs for part of the way on disused railway track.  Grin

It's true to say it's not run by a TOC however. Some company called "First" operate it - they're known more for running buses, I believe? Tongue Cheesy
« Last Edit: March 24, 2009, 12:31:04 by Phil » Logged
Btline
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« Reply #7 on: March 23, 2009, 19:04:38 »

Trams are light rail, whereas TOCs (Train Operating Company) operate on heavy rail.

Trams also operate on the roads - not all trams run in two rails. Those in Caen, North France, run on two rubber tyres with a central "guiding" rail.
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John R
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« Reply #8 on: March 23, 2009, 19:10:34 »

I'm with BTLine on this one in terms of the context of the article. A tram is a suburban light rail operation unlike a heavy rail operator. Given that the W&S (Wrexham and Shropshire (Open Access Operator)) talk about being the first rail operator to banish confusing ticketing systems, the context was one of heavy rail, not light rail which don't have such systems in the first place.   
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Zoe
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« Reply #9 on: March 24, 2009, 10:18:53 »

Don't forget NI Railways, http://www.translink.co.uk/tickettypes-nir.asp they have a simple fare structure.
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inspector_blakey
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« Reply #10 on: March 25, 2009, 11:44:13 »

How will that work? Surely that voids the purpose of the barriers - to prevent ticketless people getting access to trains!
Huh

Link: http://www.wrexhamandshropshire.co.uk/news-item.php?id=36

Exactly how it says. Passengers will ask to be let through so they can purchase a W&S (Wrexham and Shropshire (Open Access Operator)) ticket on board and that will be permitted.

Do I take it, Btline, that you would refuse W&S passengers and trainspotters access to platforms at gated stations?  Wink Barrier staff in many places are usually quite happy to let people through to see off or meet friends and relations. I really don't see the problem. Chiltern operate a penalty fares scheme out of Marylebone and ATW (Arriva Trains Wales (former TOC (Train Operating Company))) conductors around Shrewsbury are usually very efficient with onboard ticket checks.
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vacman
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« Reply #11 on: March 25, 2009, 15:13:43 »

How will that work? Surely that voids the purpose of the barriers - to prevent ticketless people getting access to trains!
Huh

Link: http://www.wrexhamandshropshire.co.uk/news-item.php?id=36

Exactly how it says. Passengers will ask to be let through so they can purchase a W&S (Wrexham and Shropshire (Open Access Operator)) ticket on board and that will be permitted.

Do I take it, Btline, that you would refuse W&S passengers and trainspotters access to platforms at gated stations?  Wink Barrier staff in many places are usually quite happy to let people through to see off or meet friends and relations. I really don't see the problem. Chiltern operate a penalty fares scheme out of Marylebone and ATW (Arriva Trains Wales (former TOC (Train Operating Company))) conductors around Shrewsbury are usually very efficient with onboard ticket checks.
anyone can go up to the barriers and say they want to see someone off or use the toilet and egt through!
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thetrout
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« Reply #12 on: March 25, 2009, 17:03:08 »

If you use a particular station on a regular basis, the gateline assistants don't really look at your ticket, they just let you through with a simple nod of the head!

Equally the staff at Bristol Temple Meads are more than happy to let you through into the platform area to use the subway ATM(resolve)'s

On a lighter side with regard to my above comment, Generally using a TVM (Ticket Vending Machine) at Bristol Temple Meads as a cash machine, never quite gives the expected results. Which I once witnessed first hand Grin
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Grin Grin Grin Grin
vacman
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« Reply #13 on: March 25, 2009, 18:06:46 »

If you use a particular station on a regular basis, the gateline assistants don't really look at your ticket, they just let you through with a simple nod of the head!

Equally the staff at Bristol Temple Meads are more than happy to let you through into the platform area to use the subway ATM(resolve)'s

On a lighter side with regard to my above comment, Generally using a TVM (Ticket Vending Machine) at Bristol Temple Meads as a cash machine, never quite gives the expected results. Which I once witnessed first hand Grin
Yes, a lot of gateline staff are getting a bit too familiar with people, i.e. not checking the "regulars" season tickets that in turn end up being out of date! gateline staff are in for a little re-education very soon!
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BringBackGNER
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« Reply #14 on: March 26, 2009, 13:47:40 »

I agree that barriers are useful for commuter routes where the distances travelled are relatively short and the trains are very busy that it'd be almost impossible to manually check all tickets.

But I think barriers are a waste of time on all long distance routes particularly if they're going to be used by the TOC (Train Operating Company) to reduce onboard ticket checks (like NXEC (National Express East Coast) is planning to do once barriers are installed on the East Coast).

There's just too many ways of getting round it. If they're happy to let you through to see off friends, use a cash machine or board the open access operator that sells tickets on board then you can quite as easily jump on another train and if they've cut back on ticket inspections then you're in for a free ride.

Even if they don't let people through without a ticket and platform tickets aren't available you can easily buy the ticket to the cheapest destination from that station.
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