Transport focus passenger survey vs train operating company

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Topic: Transport focus passenger survey vs train operating company (Read 83 times)

Mark A

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Transport focus passenger survey vs train operating company

« on: Today at 09:10:12 »

Here's a link to the survey. Not straightforward to take this in at a glance, need to dig.

Mark

https://www.transportfocus.org.uk/insight/rail-passenger-scorecard/


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Mark A

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Re: Transport focus passenger survey vs train operating company

« Reply #1 on: Today at 09:17:53 »

Each individual toc scorecard uses the same pair of (negative) quotes from passengers pulled from the general pool, which does emphasise two valid passenger concerns but perhaps it would be better if those quotes were related to the individual TOC^▸ . It would improve the, er, focus.

Mark


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