Cancellations to services between Westbury and Chippenham via Melksham
Following the police dealing with an incident at Trowbridge all lines are now open. Disruption is expected until 07:30 13/02.
Train services between Westbury and Chippenham via Melksham may be cancelled.
Customer Advice
Due to ammunition being discovered near the railway in Trowbridge, no trains can run until the police say it is safe to do so.

From home at 6 a.m. for the 06:32 train ... and only just on my way from Westbury now at 08:00 towards London. That's an hour late and I will probably walk in during the Peter Hendy keynote.  Information sources poor along the way ...  good illustration of how poorly the customer is informed, even if the operational recovery of services was probably done as well as might be expected.

They sorta-did - they said I could use SWR^» (South Western Railway - about) services. Then in the same breath (I assume they breath in call centres) said my ticket would only be accepted if I dropped back to the next train on the same route, and I could not take the 07:21 and travel via Swindon - which (had the 07:21) been on time) would have put me in London 20 minutes down and not nearly 60!

I *had* considered going into Waterloo in the first place but chose to gain the extra few minutes earlier arrival (ha, ha) by going the more expensive way.

A superbly informative day and such a contrast in many areas.    Home a few minutes ago

Rail Innovation Exhibition, Queen Elizabeth II Conference Centre, 13.2.2025

Plan
06:32 Melksham to Westbury arrive 06:55
07:00 Westbury to Paddinton arrive 08:35

18:36 Paddington to Westbury arrive 19:58
20:06 Westbury to Melkshan arrive 20:21

Actual
06:36 left Melksham late at 07:15 arrived Westbury 07:30.
Connection not held so ...
Dropped back to 07:57 from Westbury, arrived Paddington 09:24

18:36 Paddington to Westbury left on time but 20 mins late as Westbury
Connection not held so ...
Dropped back to 21:16 from Westbury, arrived Melksham 21:31

So that's
Outbound - 49 minutes late arrival
Homeward bound - 70 minutes late arrival

I will write up the conference and exhibition tomorrow.

Indeed - I was putting that in this morning but the web page jammed on me on step 3 - uploaded the picture of the ticket, which it accepted, clicked on confirm but it would not go on to the next screen.   Need to waste even more time trying again 

I’ve had it Jam before…. On a complex split ticket journey with 6 of us travelling… 24 coupons in total