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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Uber credits
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Author Topic: Uber credits  (Read 202 times)
Clan Line
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« on: Yesterday at 20:43:51 »
I am trying to use my accrued Uber credits to buy a train ticket. I cannot get the Uber website to accept the credits. I have more in credits than the cost of the ticket, but it keeps trying to charge the full price of the ticket to my card. The credits say that they are valid to May 2025.

Anyone else had this problem ? Am I missing something ?
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matth1j
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« Reply #1 on: Today at 06:25:22 »
I've found that it uses them automatically, no manual intervention required. Wasn't obvious though - hadn't noticed until I looked at my bank statement Smiley
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Clan Line
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« Reply #2 on: Today at 09:38:31 »
I seem to have the opposite. I did go as far as authorising the payment to see if the Uber credit was deducted at that stage - it wasn't, so I stopped the payment. I then got a text from  my bank asking if I did or didn't want to go ahead with the (full) payment. I said NO !
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ChrisB
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« Reply #3 on: Today at 10:42:37 »
Is the rail ticket for after May perhaps?
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Clan Line
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« Reply #4 on: Today at 10:47:58 »
Quote from: ChrisB on Today at 10:42:37
Is the rail ticket for after May perhaps?

April 8th...
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Fourbee
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« Reply #5 on: Today at 11:43:13 »
Had a £5 off my first train ticket booking promotion from Uber yesterday which I used. Booked a ticket for under that value and it needed me to authorise £0.00 before completion. Appreciate that's not using Uber credits, but seems like there is an issue if it wants the full amount.
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matth1j
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« Reply #6 on: Today at 12:08:02 »
I know I have to use my Nationwide banking app to authorize the payment twice for each purchase. It had stopped doing that, but started again a week or 2 ago.
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Clan Line
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« Reply #7 on: Today at 14:42:22 »
My credit was showing up below the value of the purchase, but was never taken into account with the full price of the ticket being charged to my card. I thought I would be clever and delete the card details................the full price of the ticket came up but my credit was no longer displayed, even though the credit was still being shown in my "Wallet" !!
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