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Author Topic: 2025 - Service update and amendment log, Swindon <-> Westbury  (Read 11527 times)
grahame
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« Reply #90 on: March 17, 2025, 16:16:41 »

Quote
16:23 Westbury to Swindon due 17:05
17:35 Swindon to Westbury due 18:19

17:35 Swindon to Westbury due 18:19 will be cancelled.
This is due to a problem currently under investigation.

Both re-instated half an hour later.

Oh dear - I think.

I have written before of how difficult it must be for the decision makers as a situation arises as to when to say something in public.  - but, really, broadcasting in public will be cancelled is a very definitive statement and to my gives no room for doubt - it's a statement that the train in question won't run.

I would (personally - is it just me?) like to see an option where a train service could be reported as being at  [low/some/high] risk of cancellation and with a note of a time by which the record will be updated.
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matth1j
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« Reply #91 on: March 18, 2025, 09:13:01 »

is it just me?

No - it's very annoying when you change your plans to take a less convenient (or, based on recent experience, more inconvenient Smiley ) form of commute and then find out you needn't have bothered.
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grahame
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« Reply #92 on: March 18, 2025, 09:41:14 »

is it just me?

No - it's very annoying when you change your plans to take a less convenient (or, based on recent experience, more inconvenient Smiley ) form of commute and then find out you needn't have bothered.

Thank you for that confirmation.

There are times I feel that I am reflecting the needs / concerns of members and and the many people I talk with who are not Coffee Shop members - and that's good.    There are also time that I find myself wondering if I am the only one concerned at something - in which case I should probably move on from that issue.
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grahame
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« Reply #93 on: March 18, 2025, 21:28:41 »

Quote
18:37 Westbury to Swindon due 19:21

18:37 Westbury to Swindon due 19:21 will be starting late from Westbury and is expected to be 5 minutes late.
This is due to train crew being delayed by service disruption.
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TaplowGreen
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« Reply #94 on: Yesterday at 12:43:32 »


Cancellations to services between Swindon and Westbury via Melksham

Due to a points failure at Swindon some lines are blocked. Disruption is expected until 15:00 21/03.
Train services between Swindon and Westbury via Melksham may be cancelled or delayed.

Customer Advice
Apologies for the disruption to your journey today.

Network Rail advise that a set of points has failed just outside Swindon station; this is affecting journeys in both directions as local services are caught up in the congestion on the Main Lines.
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TaplowGreen
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« Reply #95 on: Yesterday at 12:45:31 »

12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled.
This is due to a points failure.

13:14 Swindon to Westbury due 13:57
13:14 Swindon to Westbury due 13:57 will be cancelled.
This is due to a points failure.

14:18 Westbury to Swindon due 15:00
14:18 Westbury to Swindon due 15:00 will be terminated at Chippenham.
It will no longer call at Swindon.
This is due to a points failure.

15:15 Swindon to Westbury due 15:59
15:15 Swindon to Westbury due 15:59 will be started from Chippenham.
It will no longer call at Swindon.
This is due to a points failure.
« Last Edit: Yesterday at 14:12:16 by TaplowGreen » Logged
grahame
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« Reply #96 on: Yesterday at 15:05:23 »

Problems had started this morning ... I walked to the station and saw the dreaded word "delayed" against the 09:10 to Westbury. Checking Open Trains Times and Real Time Trains and another regular checked on her phone other sources, and on principle asking on the help point too, we were told 09:31 and that the connection at Trowbridge to Bath and Bristol would make, and a couple of minutes later Open Train Times map showed it coming.  Display changed to 09:34 which was going to be really tight at TRO» (Trowbridge - next trains).   No clues as to why ...

Good TM (Train Manager, or possibly Ticket Machine, depending on context) when it rolled in / explained about a point or track failure at Swindon and apologised - "I realise you don't have much information available at Melksham" which shows an excellent understanding.  Connection to Bath and Bristol made.  Connection to Warminster was lost / 30 minute delay to there. I'm not aware of where others were connecting to.

Just gotta get home now  Grin
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grahame
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« Reply #97 on: Yesterday at 20:41:43 »

Just gotta get home now  Grin

How it should work (timing wise) - 17:53 from Taunton to Bristol, 18:30 on to Chippenham and 19:00 to Melksham arrived 1 minute down at 19:09 - 76 minute journey.
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