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Great Western Coffee Shop > All across the Great Western territory > Across the West > Thames Valley infrastructure problems causing disruption elsewhere - 2025
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Author Topic: Thames Valley infrastructure problems causing disruption elsewhere - 2025  (Read 7674 times)
TaplowGreen
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« Reply #45 on: March 09, 2025, 07:09:03 »
Quote from: a-driver on March 08, 2025, 17:50:25
TfL» (Transport for London - about) have publicly stated how un8mpressed they are with Network Rail previously. 

Their public statement of unhappiness clearly achieved a lot!

It achieved a fair bit in securing additional resource, acknowledgement of shortcomings and undertakings that there would be improvements, but unfortunately this has yet to be delivered.

https://www.theguardian.com/uk-news/2024/feb/27/140m-rail-plan-to-tackle-elizabeth-line-and-great-western-problems
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grahame
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« Reply #46 on: March 09, 2025, 18:34:00 »
Quote
Alterations to services between Reading and Slough

Due to a points failure between Reading and Slough some lines are blocked.

Train services running to and from these stations may be delayed or revised. Twyford and Maidenhead will not be served. Disruption is expected until 21:00 09/03.

Customer Advice
We are sorry for the delay to your journey today.


Can you tell me more about the incident?

Due to a points failure at Twyford, GWR▸ (Great Western Railway) services cannot call at Twyford and Maidenhead. Elizabeth line services can still call at these stations.
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grahame
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« Reply #47 on: March 09, 2025, 18:42:38 »
Quote from: grahame on March 09, 2025, 18:34:00
Customer Advice
We are sorry for the delay to your journey today.

Is it just me - or is that really NOT customer advice?

I would expect "Customer advice" to be something like "People who normally use GWR▸ (Great Western Railway) trains to Maidenhead or Telford should allow an extra  half hour and will need to change at Reading if coming from further west" . It actually advises the customers what to do!
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ChrisB
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« Reply #48 on: March 09, 2025, 18:45:15 »
How would you describe that piece of hard-coded text then?
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grahame
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« Reply #49 on: March 09, 2025, 18:49:36 »
Quote from: ChrisB on March 09, 2025, 18:45:15
How would you describe that piece of hard-coded text then?

* An apology. 
* An expression of care in acknowledging it is not as it should be.

I'm not sure it even needs a title though 
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BBM
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« Reply #50 on: March 09, 2025, 19:22:59 »
I’m on the 19:04 EL train from TWY▸ (Twyford station) (I’m going to Hayes) which left from P2 (which I was fortunate to aim for as according to RTT» (Real Time Trains - website) the previous one ran 13 minutes late and didn’t call there). This particular train is non-stopping Taplow and Burnham as indeed all EL trains are doing this evening with no advice that I’ve seen or heard so I don’t know what passengers to and from those stations are meant to do.

Also all the GWR▸ (Great Western Railway) trains on the PAD» (Paddington (London) - next trains)-DID▸ (Didcot Parkway) route are shown on the screens at TWY as cancelled - from RTT it looks like they’re running but not stopping at TWY or MAI▸ (Maidenhead station) as in the message posted above.
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Ollie
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« Reply #51 on: March 10, 2025, 01:49:32 »
Quote from: BBM on March 09, 2025, 19:22:59
I’m on the 19:04 EL train from TWY▸ (Twyford station) (I’m going to Hayes) which left from P2 (which I was fortunate to aim for as according to RTT» (Real Time Trains - website) the previous one ran 13 minutes late and didn’t call there). This particular train is non-stopping Taplow and Burnham as indeed all EL trains are doing this evening with no advice that I’ve seen or heard so I don’t know what passengers to and from those stations are meant to do.

Burnham and Taplow was still able to be served by the Elizabeth line services that start/terminate at Maidenhead. It was only those to/from Reading that were unable to call.
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a-driver
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« Reply #52 on: March 10, 2025, 19:59:58 »
Quote from: TaplowGreen on March 09, 2025, 07:09:03
Quote from: a-driver on March 08, 2025, 17:50:25
TfL» (Transport for London - about) have publicly stated how un8mpressed they are with Network Rail previously. 

Their public statement of unhappiness clearly achieved a lot!

It achieved a fair bit in securing additional resource, acknowledgement of shortcomings and undertakings that there would be improvements, but unfortunately this has yet to be delivered.

https://www.theguardian.com/uk-news/2024/feb/27/140m-rail-plan-to-tackle-elizabeth-line-and-great-western-problems

And 12 months on from that article there’s been no improvement.  It was all predictably bluff and bluster from Network Rail.
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TaplowGreen
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« Reply #53 on: Yesterday at 20:36:12 »
......and again.....

Alterations to services between London Paddington and Reading

Following a points failure at Twyford the line will be reopened shortly. Disruption is expected until 21:30 11/03.

Train services between London Paddington and Reading may be delayed by up to 40 minutes or terminated at Reading.

Customer Advice
Problems caused by a points failure near Twyford have now been resolved, and trains can run normally again. However this has caused significant delays and will take a while for the train service to recover.
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