From
Left Foot Forward (the name of the publication suggests a particular political position)
The transport secretary Mark Harper has been accused of “muddying the waters” by presenting misleading narratives in the rail dispute, on BBC» Question Time last night.
When answering questions on resolving the rail strikes, Mark Harper attempted to shirk responsibility by referring to train drivers pay and unused ticket offices.
It comes as the RMT▸ union smashed their latest mandate for strike action, meaning members working for 14 train operating companies could strike again over the next six months.
It is their third mandate in the National Rail Dispute, with the latest receiving a 91% yes vote.
Mick Lynch, RMT general secretary said the mandate sends a clear message to employers of the “huge anger” amongst rail workers.
Speaking about the rail disputes and supposed job losses of ticket staff, Harper said people do not buy tickets from ticket offices anymore and that they are not needed.
Peter Hitchens, an English conservative author, who has been referred to as an “unlikely union man” since his appearance on the show last night, blasted Harper for deflecting the issue and questioned if this had really been agreed.
I note though
* 91% is a significant vote at a third mandate
* It's very hard for me to buy a ticket from my local ticket office when there isn't one. That's why I don't buy from the ticket office - I can't! People I speak with in my Town Council role tell me that one of the things that puts them off using the train is not understanding the ticketing and fare and car parking payment systems that a real live person could help them resolve.
Then the answer is to simplify the ticketing and fare system, not sustain a necessity to employ people to explain it.
Over 80% of tickets are now purchased online, via ticket machines or other means such as tap in/out. We will never return to the previous situation. It is absurd to suggest that the railways should not recognise and act on this.
It isn't right to close every ticket office but neither is it right to insist, as the Trade Unions do, that there must be no change to the status quo.
Provision must be made for those that need help and this can be achieved via getting people out of ticket offices into a wider ranging customer service role, on the platform/concourse/gateline.
I think the Unions are correct on issues like
DOO▸ however it is correct to challenge their total intransigence on this one.
(And yes, as you and the name suggest, there are more objective sources than "Left Foot Forward")