Huge numbers of cancellations on routes tonight with no alternative road transport methods being arranged as they're apparently not safe.......what will GWR▸ be doing to assist those who are stranded as a result?
Not certain that there is much that GWR CAN do.
You wont often hear me stand up for GWR, but in this case the conditions are too bad for trains or replacement road transport.
If people are stranded and merely uncomfortable, then that is one of the perils of travelling in severe weather.
If people are in actual danger from cold or exposure, then reliance may have to be placed on the emergency services, the voluntary groups such as the Red Cross, or even the Armed forces.
There is of course SOME help that GWR can offer, but it is very limited.
Keep station waiting rooms or others areas open, lit and heated all night.
Provide refreshments, when available.
Allow reasonable use of railway telephones to the public to contact friends and family.
Let people shelter on trains with the heating on, in the absence of other facilities.
Arrange taxis WHEN SAFE for very local journeys such as to a nearby hotel.
Offer to store luggage for those who decide to proceed on foot.
I have little sympathy with "the railway" when they fail to respond effectively to a railway problem such as signalling failures and train breakdowns, and under such conditions they have often
IMO▸ failed to promptly secure buses and taxis.
This weather though is affecting everything, buses and taxis included.
Taxi from Taunton to Penzance ? no way under present conditions !
Taxi from Taunton station to an hotel a mile or two away along treated roads ? Should certainly be considered.