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Rob on the hill
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« on: August 29, 2023, 12:55:56 » |
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From Journeycheck: TVM▸ failures on entire GWR▸ network
Due to a technical fault no TVMs are in operation on the whole of GWR network.
Greatest endeavours have been undertaken to restore aforementioned facilities and your understanding in those difficult times is appreciated.
Last Updated:29/08/2023 10:52 |
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grahame
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« Reply #1 on: August 29, 2023, 13:30:22 » |
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From Journeycheck: TVM▸ failures on entire GWR▸ network
Due to a technical fault no TVMs are in operation on the whole of GWR network.
Greatest endeavours have been undertaken to restore aforementioned facilities and your understanding in those difficult times is appreciated.
Last Updated:29/08/2023 10:52 Is this when you need ticket offices then?? |
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Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
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Electric train
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« Reply #2 on: August 29, 2023, 13:48:47 » |
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From Journeycheck: TVM▸ failures on entire GWR▸ network
Due to a technical fault no TVMs are in operation on the whole of GWR network.
Greatest endeavours have been undertaken to restore aforementioned facilities and your understanding in those difficult times is appreciated.
Last Updated:29/08/2023 10:52 Is this when you need ticket offices then?? Or a half decent network engineer  From "The search for Spock" Scotty : Aye, sir. The more they overthink the plumbing, the easier it is to stop up the drain. |
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Starship just experienced what we call a rapid unscheduled disassembly, or a RUD, during ascent,”
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CyclingSid
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« Reply #4 on: August 30, 2023, 06:55:07 » |
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Somebody entered "rogue" travel data into the system. You should be able to travel within a week!
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Red Squirrel
Administrator
Hero Member
Posts: 5454
There are some who call me... Tim
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« Reply #5 on: August 30, 2023, 08:43:59 » |
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Is this when you need ticket offices then??
No, this is when you need ticket offices even more than usual. |
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Things take longer to happen than you think they will, and then they happen faster than you thought they could.
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nickswift99
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« Reply #6 on: August 30, 2023, 10:24:51 » |
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From Journeycheck: TVM▸ failures on entire GWR▸ network
Due to a technical fault no TVMs are in operation on the whole of GWR network.
Greatest endeavours have been undertaken to restore aforementioned facilities and your understanding in those difficult times is appreciated.
Last Updated:29/08/2023 10:52 Is this when you need ticket offices then?? GWR already have form for this. The TVM at Hungerford was removed because it had been installed outside and the touch sensitive screen would get wet every time it rained. It was also not properly connected so you couldn't collect tickets. During peak hours, the solution has been to put a GWR RPI▸ on the station to sell tickets. I'd argue this is conclusive proof that proper investment in TVMs has not been made and that having a real person selling tickets is considered more cost-effective by GWR than a working TVM and/or no ticket facilities. The RPI has to follow the new model for station staff. There's no ticket office or heated waiting room, so they have to stand under a shelter or the footbridge to protect themselves from the weather. A far cry from proper station that Hungerford once was. |
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froome
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« Reply #7 on: September 01, 2023, 06:40:21 » |
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From Journeycheck: TVM▸ failures on entire GWR▸ network
Due to a technical fault no TVMs are in operation on the whole of GWR network.
Greatest endeavours have been undertaken to restore aforementioned facilities and your understanding in those difficult times is appreciated.
Last Updated:29/08/2023 10:52 Is this when you need ticket offices then?? GWR already have form for this. The TVM at Hungerford was removed because it had been installed outside and the touch sensitive screen would get wet every time it rained. It was also not properly connected so you couldn't collect tickets. During peak hours, the solution has been to put a GWR RPI▸ on the station to sell tickets. I'd argue this is conclusive proof that proper investment in TVMs has not been made and that having a real person selling tickets is considered more cost-effective by GWR than a working TVM and/or no ticket facilities. The RPI has to follow the new model for station staff. There's no ticket office or heated waiting room, so they have to stand under a shelter or the footbridge to protect themselves from the weather. A far cry from proper station that Hungerford once was. Exactly this. Oldfield Park was the same, a completely useless TVM that didn't work at the first sight of dampness, and was impossible to see in sunshine due to glare. Along with a screen that would seize up halfway through any transaction by not responding to touch just when you were ready to pay. And this is just one of the majority of stations with no building, no warmth and very little shelter from the elements. |
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CyclingSid
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« Reply #8 on: September 01, 2023, 06:56:22 » |
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And this is just one of the majority of stations with no building, no warmth and very little shelter from the elements. Never mind the passengers? |
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nickswift99
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« Reply #9 on: September 01, 2023, 08:35:46 » |
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The passengers might only be on the station a short time. The staff, on the other hand, might be expected to be there for several hours.
It’s not a job I’d want to do in the winter months.
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IndustryInsider
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« Reply #10 on: September 01, 2023, 10:58:05 » |
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This is why I think at a lot of stations the existing ticket office will have to remain in order to provide welfare facilities for staff.
It just won’t have a ticket machine in it!
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To view my GWML▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/ |
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froome
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« Reply #11 on: September 01, 2023, 12:32:22 » |
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This is why I think at a lot of stations the existing ticket office will have to remain in order to provide welfare facilities for staff.
It just won’t have a ticket machine in it!
Indeed. Which means the savings to the rail company will be...? |
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IndustryInsider
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« Reply #12 on: September 01, 2023, 18:26:56 » |
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Small.
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To view my GWML▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/ |
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1st fan
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« Reply #13 on: September 01, 2023, 18:51:31 » |
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Small.
Talking to staff at one tube station when the ticket offices were killed off they told me they couldn’t issue me with an Annual Travelcard with Gold Record Card. I asked if they still had the machine in the office and they said “No”. I asked what the point of removing the ticket machine from the office was and they said “There wasn’t one, at least not one that benefits the passenger.” |
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ChrisB
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« Reply #14 on: September 03, 2023, 20:46:56 » |
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Why is it common thinking that the station buildings will be shut just because they want to shut *ticket* offices? The tuicket office is that place you find behind the glass frontage, not the whole actual building. so staff will remain within the public area of the station building as well as helping passengers out on the platforms. They aren't being banished from the buildings. And they will still have restrooms too.
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