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Poll
Question: Which of these extras would consider suitable for an extra charge?  (Voting closed: March 05, 2023, 12:43:44)
Luggage - 5 (8.9%)
Dogs and other pets - 4 (7.1%)
Pushchairs - 1 (1.8%)
Babies and young children - 1 (1.8%)
Wheelchairs and mobility aids - 1 (1.8%)
Bicycles (folding) - 1 (1.8%)
Bicycles (none-folding) - 11 (19.6%)
Kilts, other national dress and costumes - 0 (0%)
Seat reservations - 7 (12.5%)
Choice of seats at different prices - 2 (3.6%)
Priority boarding - 4 (7.1%)
Using of on board electric - 1 (1.8%)
Using of on board WiFi - 0 (0%)
Using the toilet - 0 (0%)
Using the waiting room - 0 (0%)
Using station lifts - 0 (0%)
Corkage charge for eating / drinking food brought on board - 1 (1.8%)
Staff assistance - 0 (0%)
Insurance (buying delay repay) - 2 (3.6%)
Insurance - conseqential damage - 7 (12.5%)
Third Party insurance - 5 (8.9%)
Advice fee for asking a member of staff - 0 (0%)
Something else (please post what!) - 1 (1.8%)
None of the above - 2 (3.6%)
Total Voters: 19

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Author Topic: Chargeable extras - what should be paid for and not included?  (Read 3726 times)
Bmblbzzz
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« Reply #15 on: March 05, 2023, 17:48:37 »

Would an extra charge for wearing a kilt be refundable if the customer's journey ends North of the border?
If a passenger wears a kilt with a bowler hat, do they pay two charges or does the one cancel out the other?
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« Reply #16 on: March 06, 2023, 01:40:39 »

A press article I saw last week suggested that the railways should adopt a similar system to airlines in selling a base product and then charging for extras.   The idea is that people who travel light and easily for the railway get a lower price, with extra then charged for other things that make for more work for staff, slow the train down, or take more space.

Lumo MD quoted at a rail conference last week

and I have re-found the press link - in 2 days ago:

Quote
A train boss has suggested imposing airline-style surcharges on passengers laden with luggage – while offering cheaper fares to those who “travel light”.

Martijn Gilbert, managing director of Lumo, which runs cut-price services between London and Edinburgh, said he would like to offer “even cheaper baseline fares for customers who are only travelling with a rucksack”.

He told the Standard: “We are all about getting our customers the lowest possible fare. Why should somebody who is getting on our train with a ginormous suitcase pay the same fare as somebody just bringing on a small laptop or rucksack?”

He has a point, but worth bearing in mind that aircraft have holds for suitcases etc, even if you charged rail customers extra, it's still going to take up the extra space, so it's only the TOC (Train Operating Company) that benefits...........luggage vans anyone?

The hand baggage only fares on planes are cheaper, because the space not used for luggage in the aircraft hold can be used for freight. That freight is generating money for the airline which usually is far greater than than the reduction in fare.
« Last Edit: March 06, 2023, 14:05:40 by 1st fan » Logged
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