Travelling with Avanti West Coast is such a drag.

JayMac

Data Manager
Hero Member

Posts: 19245

Travelling with Avanti West Coast is such a drag.

« on: December 11, 2022, 16:58:54 »

Eye watering fare. Atrocious service.

https://www.theguardian.com/uk-news/2022/dec/11/rail-passenger-avanti-west-coast-train-ticket-brighton-bangor


	Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."

TaplowGreen

Transport Scholar
Hero Member

Posts: 8452

Re: Travelling with Avanti West Coast is such a drag.

« Reply #1 on: December 11, 2022, 19:35:49 »

Quote from: JayMac on December 11, 2022, 16:58:54

Eye watering fare. Atrocious service.

https://www.theguardian.com/uk-news/2022/dec/11/rail-passenger-avanti-west-coast-train-ticket-brighton-bangor

Really takes the cake.


	Logged

CJB666

Sr. Member

Posts: 210

Avanti Eye-Watering Ticket To Wales & Dinner Cancelled

« Reply #2 on: December 11, 2022, 20:46:57 »

https://uk.news.yahoo.com/rail-passenger-hits-avanti-over-164216612.html


	Logged

ChrisB

Transport Scholar
Hero Member

Posts: 13031

Re: Avanti Eye-Watering Ticket To Wales & Dinner Cancelled

« Reply #3 on: December 11, 2022, 20:49:13 »

Already posted rlsewhere this morning


	Logged

Ralph Ayres

Transport Scholar
Hero Member

Posts: 400

Re: Travelling with Avanti West Coast is such a drag.

« Reply #4 on: December 11, 2022, 20:55:20 »

...and unwisely building up expectations given that they know they are struggling to provide anything like a decent basic service. A refund after the event will be little consolation.

They currently say on their website "From 3 to 24 December, we’ll be serving our festive menu in First Class". Granted there's a tiny footnote that "*all items on our menus are subject to availability" but no real warning that it might all go belly up for anyone who doesn't keep a close eye on what's going on in the rail industry and might even have heard about problems getting to Manchester but wouldn't associate that with travelling to north Wales. Abandoning pre-travel First Class ticket sales and going for on-train upgrades only until things improve might have been better PR^▸ -wise to avoid articles like this, given how ridiculously expensive full rate First Class fares will seem even if most people will be able to find cheaper fares or would decide not to go First Class.


	Logged

grahame

Administrator
Hero Member

Posts: 43076

Re: Avanti Eye-Watering Ticket To Wales & Dinner Cancelled

« Reply #5 on: December 12, 2022, 07:05:01 »

Quote from: ChrisB on December 11, 2022, 20:49:13

Already posted rlsewhere this morning

I will move and merge when I get a chance / decent connection that allows admin. This is a link to a different press article covering the same story though, so very much worth adding in for completeness


	Logged

Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member

Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

Pages: [1]

« previous next »