2021 - TransWilts cancellation and amendment log

[whole diary]

[grahame]

And four more gone ...

Better now with CUSTOMER information ....

09:45 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:46
12:17 Westbury to Swindon due 13:02
14:16 Westbury to Swindon due 15:02
14:16 Westbury to Swindon due 15:02 will be cancelled.
This is due to a fault with barriers at a level crossing.

Additional Information

Customers at Westbury and Trowbridge travelling to Chippenham or Swindon should travel on the 14:26 Filton Abbey Wood service (14:32 from Trowbridge) and change at Bath Spa for the 15:13 service to London Paddington which calls at Chippenham (15:26) and Swindon at 15:38.

Customers at Westbury and Trowbridge travelling to Melksham should contact station staff or use the Customer Help-Point.

Customers at Melksham will be provided road transport to Chippenham from the station car park.

[rogerw]

Further information published on the line update, but not with the individual train cancellation details

Due to a fault with barriers at a level crossing disruption is expected until the end of the day.
Train services between Westbury and Swindon via Melksham have been cancelled.
Additional Information
Owing to a problem with a level crossing at Kintbury on the line between Westbury and Reading, some long-distance services are being diverted via the line between Westbury, Chippenham and Reading. The single line between Westbury and Chippenham limits the number of trains we can run over this section and we are unable to run the local stopping train services alongside the long-distance train services.

Customers with tickets routed 'via Melksham' may travel on train services via Bath Spa.

Road transport has been arranged to run between Westbury and Chippenham:

Departing Westbury 09:45, departing Trowbridge, 10:03, departing Melksham 10:18.
Departing Westbury 12:17, departing Trowbridge, 12:35, departing Melksham 12:50.
Departing Westbury 14:16, departing Trowbridge, 14:34, departing Melksham 14:49.

Road transport has been arranged to run between Chippenham and Westbury:

Departing Chippenham 09:10, departing Melksham 09:30, departing Trowbridge 09:45.
Departing Chippenham 11:40, departing Melksham 12:00, departing Trowbridge 12:15.
Departing Chippenham 13:40, departing Melksham 14:00, departing Trowbridge 14:15.

Times are subject to traffic conditions. Please see station signage for the location of the rail replacement bus stop.

[a-driver]

This happens because the company took Bristol to Taunton off a lot of their drivers so Melksham is now there only option.

[grahame]

18:39 Westbury to Swindon due 19:21
18:39 Westbury to Swindon due 19:21 is being delayed at Westbury and is now expected to be 4 minutes late.
This is due to a broken down train.

[grahame]

17:50 Gloucester to Southampton Central due 20:36
17:50 Gloucester to Southampton Central due 20:36 will be delayed between Chippenham and Westbury.
This is due to a broken down train.

[grahame]

Cancellations to services between Westbury and Salisbury

Due to a broken down train between Westbury and Salisbury all lines are blocked.

Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until 19:30 21/05.

Customer Advice

If you are travelling from the Bath & Westbury area towards Portsmouth & Southampton, please travel on a GWR^▸ (Great Western Railway) service to Reading, changing there for CrossCountry services to Southampton Central.

CrossCountry are conveying passengers between Reading and Southampton Central in both directions until further notice.

Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys. If you travel using CrossCountry services between Reading & Southampton, please search for 'CrossCountry 10 Minute Reservations' online to book a seat.

Additional Information

Due to a broken down freight train between Westbury and Salisbury, train services are being held at various locations. A recue train is on site and preparing to move the broken down freight train. Once the broken down freight train is clear of the area, trains being held at stations will be able to move.

[phile]

Cancellations to services between Westbury and Salisbury

Due to a broken down train between Westbury and Salisbury all lines are blocked.

Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until 19:30 21/05.

Customer Advice

If you are travelling from the Bath & Westbury area towards Portsmouth & Southampton, please travel on a GWR^▸ (Great Western Railway) service to Reading, changing there for CrossCountry services to Southampton Central.

CrossCountry are conveying passengers between Reading and Southampton Central in both directions until further notice.

Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys. If you travel using CrossCountry services between Reading & Southampton, please search for 'CrossCountry 10 Minute Reservations' online to book a seat.

Additional Information

Due to a broken down freight train between Westbury and Salisbury, train services are being held at various locations. A recue train is on site and preparing to move the broken down freight train. Once the broken down freight train is clear of the area, trains being held at stations will be able to move.

People were complaining on Twitter of waiting up to three hours and of a lack of information.   All GWR were saying they were waiting info as to when they might be on the move instead of providing an estimate

[grahame]

05:17 Westbury to Swindon due 05:59
05:17 Westbury to Swindon due 05:59 will be cancelled.
This is due to a points failure.

06:11 Swindon to Southampton Central due 08:08
06:11 Swindon to Southampton Central due 08:08 will be started from Westbury.
It will no longer call at Swindon, Chippenham, Melksham and Trowbridge.
This is due to a points failure.

[grahame]

06:34 Salisbury to Cheltenham Spa due 09:03
Facilities on the 06:34 Salisbury to Cheltenham Spa due 09:03.
Disabled toilet facilities are not available.
This is due to a fault on this train.

[bobm]

Potential problems.

Points failure at Wootton Bassett junction.

The 14:16 from Westbury to Swindon is in a queue to get through and is already 45 minutes late.  Obviously affects the return working which was due to leave at 15:14.

[grahame]

Potential problems.

Points failure at Wootton Bassett junction.

The 14:16 from Westbury to Swindon is in a queue to get through and is already 45 minutes late.  Obviously affects the return working which was due to leave at 15:14.

15:14 Swindon to Westbury due 15:55
15:14 Swindon to Westbury due 15:55 is being delayed between Swindon and Chippenham and is now expected to be 69 minutes late.
This is due to a points failure.

16:25 Westbury to Swindon due 17:08
16:25 Westbury to Swindon due 17:08 will be terminated at Chippenham.
It will no longer call at Swindon.
It is being delayed at Westbury and is now expected to be 43 minutes late.
This is due to a points failure.
Additional Information
Passengers for Swindon should alight at Chippenham and await the 17:57 GWR^▸ (Great Western Railway) departure for London Paddington, arriving Swindon at 18:11.

17:36 Swindon to Westbury due 18:17
17:36 Swindon to Westbury due 18:17 will be started from Chippenham.
It will no longer call at Swindon.
This is due to a points failure.

[IndustryInsider]

Good call to turn that one round at Chippenham?

Great connection from Swindon onto it at Chippenham for an on time departure, but not so good a connection off of the inward working if you wanted to go to Swindon.  I guess more would be doing the former than the latter?

[grahame]

Good call to turn that one round at Chippenham?

Great connection from Swindon onto it at Chippenham for an on time departure, but not so good a connection off of the inward working if you wanted to go to Swindon.  I guess more would be doing the former than the latter?

Historically, the 17:36 off Swindon has been the busiest of the day.  Provided that people arriving at Swindon were directed to the 17:33 to Taunton (and anyone from London on that train for Melksham / Trowbridge / Westbury was told to stay on), it was a good call. On the up journey it was just over 40 minutes late into Chippenham and passengers for Swindon had a wait / 52 minutes late into Swindon in the end. Had it carried on to Swindon, assuming a clear run, it would have been about 20 minutes late on the return journey and then back on time on the next round trip.

[IndustryInsider]

On balance probably a good judgement call.  Just shows the considerations that have to be taken into account.  As you say, it’s important that the 17:33 from Swindon was given as the alternative.

[brooklea]

Good call to turn that one round at Chippenham?

Great connection from Swindon onto it at Chippenham for an on time departure, but not so good a connection off of the inward working if you wanted to go to Swindon.  I guess more would be doing the former than the latter?

Historically, the 17:36 off Swindon has been the busiest of the day.  Provided that people arriving at Swindon were directed to the 17:33 to Taunton (and anyone from London on that train for Melksham / Trowbridge / Westbury was told to stay on), it was a good call. On the up journey it was just over 40 minutes late into Chippenham and passengers for Swindon had a wait / 52 minutes late into Swindon in the end. Had it carried on to Swindon, assuming a clear run, it would have been about 20 minutes late on the return journey and then back on time on the next round trip.

Surely anyone on the train from London would be better changing at Chippenham for Melksham/Trowbridge/Westbury in any event, to avoid the hike from platform 4 to platform 2 at Swindon? I know I would, even at the cost of a few minutes longer sat on an IET^▸ (Intercity Express Train) seat