Lee
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« on: April 09, 2008, 09:41:17 » |
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eightf48544
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« Reply #1 on: April 09, 2008, 09:58:49 » |
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Why?
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eightf48544
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« Reply #3 on: April 10, 2008, 10:52:42 » |
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I still come back to why is it closing?
It can't be to help passengers, so it must be to save FGW▸ money, at the expense of service to their customers by replacing people with machines.
Of course the great thing about machines for FGW is that many irregular/ one off travellers will people will buy the most expensive single ticket to their destination even if they are coming back.
They also don't sell 4 for 2 in the old NSE▸ area this is only available from manned booking offices.
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Tim
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« Reply #4 on: May 14, 2008, 13:27:57 » |
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I still come back to why is it closing?
It can't be to help passengers, so it must be to save FGW▸ money, at the expense of service to their customers by replacing people with machines.
Of course the great thing about machines for FGW is that many irregular/ one off travellers will people will buy the most expensive single ticket to their destination even if they are coming back.
They also don't sell 4 for 2 in the old NSE▸ area this is only available from manned booking offices.
Any they don't sell off peak tickets until a few minutes before they become valid. If you arrive at the station early, buy your ticket during teh restricted period, buy a paper and drink and then catch a train after the restriction has lifted you get stung. I understand why the macines are programed thus but I would have thought that the operator was legally obligied to notify the customer that a limited range of tcikets was available?? Oyster▸ PAYG▸ also has problems with deciding if you travel in the peak or not. If you touch in in the peak but don't board a train until after the peak, you are legal on an off peak ticket but Oyster will charge you a peak fare!
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« Last Edit: May 14, 2008, 13:30:16 by Tim »
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Chris from Nailsea
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« Reply #5 on: May 15, 2008, 22:37:35 » |
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I believe the proposed replacement of the ticket office with machines is part of a franchise commitment - but I'm not sure of the details.
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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Lee
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« Reply #6 on: June 11, 2008, 17:11:37 » |
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Lee
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« Reply #7 on: June 12, 2008, 06:57:23 » |
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Further update link. http://www.iworkforfgw.com/viewtopic.php?f=4&t=111&start=0&st=0&sk=t&sd=aFurther to yesterdays posting more information has been obtained. The meeting between FGW▸ and London TravelWatch has already taken place, and took place last Thursday 5th June. From what I have been told there is no objection from London Travel Watch or Passenger Focus regarding FGW's plans to close the office.
However there is still currently no set date, as a further meeting needs to take place with the Department for Transport. Once this final hurdle is done, and approved, if it is, then a consultation will be released to the members of staff who are affected by the closure outlining dates.
When more information is known, I will post it here.
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Lee
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« Reply #8 on: June 17, 2008, 17:40:03 » |
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Latest in the link below : http://www.iworkforfgw.com/viewtopic.php?f=4&t=114&start=0&st=0&sk=t&sd=aThis proposed closure has been dragging on for a while, due to various issues stalling FGW▸ 's plans, however they have now jumped the last hurdle, and in effect have the green light to proceed with the closure.
It is estimated that the office will be closed by around the middle of July 2008
A consultation is being released to the staff of the office affected next week and when I get the opportunity to see this I will once again update on the blog.
The consultation would be the document which will have the set dates of changes, so basically the official confirmation.
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Electric train
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« Reply #9 on: June 17, 2008, 21:44:03 » |
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Wonder what money making retail outlet will get the use of it
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Starship just experienced what we call a rapid unscheduled disassembly, or a RUD, during ascent,”
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Ollie
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« Reply #10 on: June 17, 2008, 21:44:49 » |
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still be FGW▸ . Plan is to take out the windows and put TVM▸ 's in it's place. The shell inside will be used as an office for some other department.
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Phil
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« Reply #12 on: November 01, 2008, 20:02:16 » |
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What's "L&TV"? It's not explained above as far as I can see, and it's not in the abbreviations...
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devon_metro
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« Reply #13 on: November 01, 2008, 20:03:14 » |
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London & Thames Valley I presume
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grahame
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« Reply #14 on: November 01, 2008, 20:24:56 » |
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Yes ... and I've checked the abbreviations and it is there under LTV▸ ... mind you, Phil's a moderator and he might have added it in the last few minutes
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Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
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