We have increased the frequency and standard of cleaning in line with government and Public Health England advice, including specialist cleaning products. All our facilities are open and any faults with them are treated as a high priority to repair. As well as keeping the facilities open, we have added social distancing signage (including indicating maximum capacity in toilets) and measures where possible. We have also installed hand sanitisers in many locations.
Some toilets, where they are in waiting rooms, may be closed but we are providing alternatives, for instance at Oxford station.
We’re tanking our on-train toilets more frequently. We’re also trialling a new virucidal product which kills 99.9% of bacteria and viruses for a long period of time – you can find more here
https://www.gwr.com/about-us/media-centre/news/2020/june/gwr-and-swr-trial-new-virucidal-sanitiser-in-cleanliness-battle-during-the-pandemic
