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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Is Trainline profiteering?
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Author Topic: Is Trainline profiteering?  (Read 2375 times)
grahame
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« on: March 20, 2020, 21:50:11 »
From the Daily Mail

Quote
Passengers have been venting their fury at having to potentially pay hundreds more for rebooking advanced train tickets cancelled because of the coronavirus crisis.

Booking site Trainline has found itself in the firing line, with many on Twitter accusing it of profiteering from the pandemic because once an advanced ticket has been purchased on the site, the discount is lost in the process of rebooking it.

But the site has stressed that the rules are set by the train companies and it cannot challenge them.
 

All very curious, because (from what I read) TOCs▸ (Train Operating Company) are being quite reasonable with changes to Advance tickets, even if there are issues with seasons and freedom tickets.
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« Reply #1 on: March 20, 2020, 21:55:48 »
Is the Trainline not a private, profit making company? as I am led to believe.
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« Reply #2 on: March 21, 2020, 00:45:11 »
Quote from: MVR S&T▸ (Signalling and Telegraph) on March 20, 2020, 21:55:48
Is the Trainline not a private, profit making company? as I am led to believe.

Yep, part of KKR & co inc. - an American investment company (Kohlberg Kravis & Roberts)
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« Reply #3 on: March 21, 2020, 11:26:06 »
Didn't it start off being part of Virgin?
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« Reply #4 on: March 21, 2020, 12:06:56 »
Quote from: Surrey 455 on March 21, 2020, 11:26:06
Didn't it start off being part of Virgin?
Yes.
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