You would need more than passenger comfort to improve things, as you say cheaper fares is one way but most people who use XC▸ are either commuters or business workers, the later don't want to spent hour on a train from Plymouth to Newcastle when they can drive to Exeter, fly to Newcastle and be back before the kids go to bed. XC is never going to match what most people want which is speed which is probably why it has been struggling to make any decent profit in years.
and
Quote from: Richard Fairhurst on Today at 12:19:00 am
Quote from: southwest on Yesterday at 09:36:26 pm
You would need more than passenger comfort to improve things, as you say cheaper fares is one way but most people who use XC are either commuters or business workers
Historically CrossCountry was the franchise with the greatest proportion of leisure travel. I don't know if this is still the case but I could believe it.
Quite. IMHO▸ your quoted poster didn't really think it through before typing.
XC does what it says on the tin. It operates cross-country providing a service to numerus provincial towns and cities which will generate leisure travel for shopping, exploraion or events. Taunton to Bristo or Exeter; Cheltenham Tamwioth and Burton to Brum; Derby to Sheffield; Darlington to York - the list is pretty long.
I was on one a couple of years ago that suddnly became full and standing beyond Chesterfield with large numbers of people dressed in mildly unusual clothing - it turned out they were all off to York races.
I feel that I am becoming the forum's defender of XC and Voyagers!
This franchise provides a number of useful ways of filling gaps that the other franchise holders do not cover, and supplement their services.
From my experience on the south east "leg" of their network, quite a few business travellers use it to get to Birmingham in particular from the Thames Valley and Solent regions, and I find it useful to get to Manchester - more pleasant than going via London, not too long a journey, and probably by the time you get to an airport (by whatever means!) check in then battle into the city centre, quicker than by air from Reading or Oxford, as well as giving you that smug feeling of being less environmentally damaging. However there seems to be quite a few people unaware that the service exists. Southampton, Reading, Birmingham and Manchester are all substantial centres for the provision of professional services, and there will be a reasonable amount of transactions being dealt with between firms based in them. If we get back to the days of meeting to negotiate, discuss and agree in person, there's a market for business travel directly between them. In my last firm, a senior colleague in our Manchester office was unaware that there were regular direct trains between his home station in Macclesfield and Reading until we both had to attend a meeting there together, and I suggested meeting him at the station.
Yes - there is still a substantial volume of leisure business - the contemporary equivalent of granny from the north taking her seaside holiday in Bournemouth using the Pines Express. I have used it myself- to get to North Yorkshire to see my wife's family, and on the way back from Inverness five years ago, when we decided to change at Newcastle rather than have to cross London in the rush hour. This also gave my an opportunity to have a back to back comparison of comfort between East Coast
HSTs▸ and Voyagers - the latter winning hands down as the seats fitted on the last refit of the East Coast HSTs were much inferior to those on
GWR▸ . There's also better informed travellers who use XC to get to Gatwick from the Midlands and the North - two of those wheeling airline luggage off the Redhill train referred to in my recent post headed off to the XC on platform 7.
Then there are commuters who use the services which are thread between the services of the regional operators whose territories they run through. If (for example) you travel between Reading and Oxford or Reading and Basingstoke it adds capacity and to your choice of trains. I for one perfectly understand why commuters between Birmingham and places like Leamington use available XC services, even if they have to stand, rather than wait for the next stopping train. I think it's somewhat mean minded for those travelling longer distance who usually have booked seats to resent their presence for a modest part only of their journey. From comments on this forum there appears to be more of a problem with crowding on the south west leg of their network - is it because their trains are proportionally more of the fast/semi-fast trains, compared with those coming up from the south east?
So - it is a very useful part of the nation's railway provision - long may it continue, and perhaps if it was better known (and more capacity when Midland Main Line is ready to cascade their Meridians) it might even prosper!