Just a sample - expect to see quite a bit more of this stuff ... this for Heathrow Express units class 332 from the DfT»
Quote
Dispensation - Description
4.2.2.12.1 - Platform step/gap
4.2.2.8.3 para 1 - Bodyside passenger information displays
4.2.2.3 para 10 - Width of wheelchair backstops
4.2.2.6.3.1 paras 6 & 7 - Minimum clearance space inside the toilet compartment
4.2.2.6.3.2 paras 1, 2 & 3 - Baby change facility
Reflecting on this, it perhaps shows how there is a gap between those who prescribe what should be provided and the passengers who use trains.
Putting on one side catering facilities on trains that travel more than a specified distance or undertake journeys of more than a specified time (off you go Broadgage!) are any of the following covered?-
Maximum and minimum volume of on train announcements
On board electronic signage that works reliably and automatically, linked to a system (eg GPS) which can track where the train is an pick up obvious problems (such as a recent case where internal signs on an
IET▸ to Oxford insisted that it was stopping at Theale and Thatcham and the next station was Theale all the way from Reading to Goring)
On board WiFi that does not require daily commuters to sign in every time they change trains (including filling in all my personal details usually in the case of the system on Electrostars)
Carpet materials that clean easily and don't show dirt.
Tip up seats for use by able bodied passengers in disabled/wheelchair spaces when not required for such use
No seats which do not have full window views
Somewhere by each seat to rest drinks container/book/laptop etc
Minimum reliability standards for air cooling/conditioning and adequate emergency window opening when they breakdown.
Minimum standards of hand washing and drying facilities in toilets
Minimum number and size of rubbish bins, and standards of distance from each seat and door/vestibule
No more than 4 seats across
Arm rests capable of being raised where fitted to ease access/egress from seats
First class signage that is disabled/removed when the stock operates on services that are standard class only
Minimum standards (design/dimensions) for cycle storage - current provision does not seem to work, possibly also provision for storage for folding bikes too.
Door release buttons on both sides of the doors
Communications systems between drivers/train managers and signallers/control to enable instant provision of delay/problem information to passengers on board (no more "We are at a red signal, unfortunately I have not been told when we might move, but I hope to hear in the next 10 minutes and I'll let you know when I have any more information")
I'm certain other forum members can add to this list!