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Lee
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« on: March 18, 2008, 21:57:03 » |
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Mookiemoo
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« Reply #1 on: March 18, 2008, 22:08:00 » |
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Well that rules me out of ever using H&C line! I refuse to register my oyster as it is not **** business of TFL▸ what journeys I take - if I didnt have to register it to my name and swipe every time, I may do |
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Ditched former sig - now I need to think of something amusing - brain hurts -I'll steal from the master himself - Einstein:
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe."
"Gravitation is not responsible for people falling in love"
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Andy W
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« Reply #2 on: March 19, 2008, 06:34:22 » |
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Well that rules me out of ever using H&C line! I refuse to register my oyster as it is not **** business of TFL▸ what journeys I take - if I didnt have to register it to my name and swipe every time, I may do I completely agree however I think he means using top up Oyster▸ for FGW services not H&C. Can someone confirm this please? |
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« Last Edit: March 19, 2008, 06:36:15 by Andy W »
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Ollie
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« Reply #3 on: March 20, 2008, 00:29:29 » |
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I am indeed referring that the new barriers will accept the Oyster▸ , and so PAYG▸ should not be used on FGW▸ services until confirmed officially.
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swlines
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« Reply #4 on: March 20, 2008, 10:26:27 » |
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Betcha it won't take my 14 day FC‡ ALR▸ !  |
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Lee
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« Reply #5 on: March 21, 2008, 01:29:25 » |
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chemphys
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« Reply #6 on: March 23, 2008, 14:14:33 » |
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Re, the point about they will still allow access to Cafe nero, the cash machines and the lost luggage place, I was assuming that they would be behind the barriers, judging by the tape on the floor which they seem to have used to mark out where the barriers go. But if I'm right, that would also stop access through the metal door (what is behind there?) by the cash machines.
You can also see the tape on the overbridge indicating how it will be divided.
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Lee
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« Reply #7 on: May 22, 2008, 10:02:40 » |
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Btline
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« Reply #8 on: May 22, 2008, 17:11:48 » |
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Is the ticket office closure good?
Presumably not for staff, but queues might go down.
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Ollie
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« Reply #9 on: May 23, 2008, 00:05:02 » |
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Queues will go down, because the office wouldn't be there  I will be posting my follow up to this shortly. |
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« Last Edit: May 23, 2008, 01:06:40 by Ollie »
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Ollie
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« Reply #10 on: May 23, 2008, 01:06:12 » |
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west49th
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« Reply #11 on: May 23, 2008, 09:45:05 » |
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FGW▸ should not be closing this facility. Rather, they should be increasing the number of ticket windows - and staffing them properly.
I arrived at Paddington at 14-42 on Tuesday, for the 15-06. I wanted to talk to a person about a couple of alternative ticket options. Into the main ticket hall I went.
There were just three manned windows. It was soon clear that two of the three were booking the 21st century equivalents of The Grand Tour, at the lowest prices of course. "But what would it costif I gtravelled on a day without a "t" in its name"?
So at 2 minutes to three I had to cut and run, and get a single from the machine.
Incredibly bad customer service.
And it's the fact that they are irritating hundreds of people like me on a daily basis, with their short staffing, their buffet closures, their heavy-handed barriers manned by bouncers, means that even if they get the reliability right, there's still a way to go before this stressed-out government feels it can get off their backs.
Everyone knows that if they were not a monopoly, they wouldn't be able to get away with it.
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